JORGE C. LIM

*** * ********, ** *

San Jose, California 95112

Tel: 408-***-****

E-mail: accymy@r.postjobfree.com

JOB OBJECTIVE

To obtain a position where I can contribute my skills, education and experience to help achieve company

business goals by creating effective solutions for the company and through exemplary work.

SUMMARY OF QUALIFICATIONS

• An enthusiastic worker who is willing to implement all possibilities to get the job done

• Versatile, can perform complex tasks and manage sensitive issues

• Key strength is building and maintaining delicate business relationships with the top accounts of a

company

• Good foundation in Information Technology Regulatory Compliance & Quality Assurance

• Fast learner

• Leader and Team player

EDUCATION

2002 – 2003 ATENEO DE MANILA UNIVERSITY - GRADUATE SCHOOL

Undergraduate, Masters in Business Administration (MBA)

1994 – 2000 DE LA SALLE UNIVERSITY

Bachelor of Science degree in Computer Science

Major in Information Technology

Dec 2013 MISSION COLLEGE, SANTA CLARA, CALIFORNIA

Certificate of Proficiency in Programming & Software Development

(Java, Python, C++, MySQL, PHP, JavaScript, VisualBasic)

WORK EXPERIENCES

Sep 2011 – Sep 2013 Product Compliance Tech

ABBOTT DIABETES CARE (Alameda, California)

• Managed product compliance primarily for Quality Assurance and secondarily for returns and

refunds. Ensuring all functions adheres with Abbott, ISO, FDA and other Regulatory, Safety &

Legal body standards.

• Validated information accuracy and properly book them into the Abbott Complaint Handling System

(IQ Enovia).

• Performed Phase 1 Investigation to ensure Product Compliance and properly address the Complaint

as specified in the procedure(s).

• Handled potentially bio-hazardous products returned by the consumer.

• Efficiently organized and filed summary reports on a daily, weekly and monthly basis.

• In coordination with the Customer Service Group, processed Unknown/Unspecified product

complaints using Salesforce.com-OneStep for proper evaluation and investigation

Nov 2007 – Oct 2011 Sales & Operations Manager / Partner

APOZAGA (Subic Bay, Philippines)

• Developed and Implemented Accounting, Marketing & Operating programs for the business

• Checked and verified daily and monthly sales reports

Feb 2005 – Oct 2011 Sales & Operations Manager / Franchise Partner

VILLMAN COMPUTER SYSTEMS, INC. (Subic Bay, Philippines)

• Developed and Implemented Marketing programs for target clients primarily for awareness, repeat

purchase and brand loyalty to products and services

• Developed standard and customized product and pricing strategy

• Managed top accounts, ensuring successful delivery of products and implementation of service

standards

• Supervised sales, technical, and administrative staff to ensure smooth execution of day-to-day tasks

Jul 2002 – Jan 2005 Account Manager

ACE-SAATCHI & SAATCHI PHILIPPINES

(Regional Division of Saatchi & Saatchi Worldwide)

• Developed Annual and Long-term Marketing Campaign for the Client, functioning as a Marketing

Communication Liaison

• Responsible for overall Account Management of Phillip Morris International (Marlboro Lights),

directly reporting to the Group Account Director

• Worked closely with the Client and the Agency’s creative pool and media team, as well as its

network of communications specialists in production, special events, and PR/Publicity

• Ensured all marketing efforts adheres to the Advertising Board (AdBoard) regulations and bylaws.

Aug 2000 – Jul 2002 Account Manager

BBH-CPI (Regional Division of Bartle, Bogle & Hegarthy Global)

• Developed Annual and Long-term Marketing Campaign for Clienta, functioning as a Marketing

Communication Liaison

• Responsible for the overall Account Management of various clients, including provision of

competitive analysis, consumer probe, SWOT analysis, creative strategy development, media

monitoring and budget planning

• Worked closely with Assigned Clients and the Agency’s creative pool and media team, as well as its

network of communications specialists in production, special events, and PR/Publicity

• Actively participated in the campaign development for new business pitches, several of which were

won including Nextel Communications, Stiefel Philippines, and Memphis Cigarette

• Ensured all marketing efforts adheres to the Advertising Board (AdBoard) regulations and bylaws.

• Accounts managed: Nextel Communications (Nextel Roaming), Metro Pacific Corporation

(Institution), Whitehall (CaltratePlus), Stiefel (PanOxyl Acnegel), Colgate Palmolive (Palmolive

Shampoo, Colgate Fresh Confidence), Auto Prominence Volkswagen), Telengtan Bros. & Sons

(Memphis Cigarette), TCL Sun (TCL TV)

PERSONAL BACKGROUND

• Proficient with Microsoft Project & Microsoft Office suite (Word, Excel, Powerpoint, Access)

REFERENCES

Available upon request

Contact this candidate