Sylvia (Xiangwan) Ma

*** ****** **, *********, **, 48197 734-***-**** accykj@r.postjobfree.com

SUMMARY Seeking for a Full Time Position, Job Function Related to Consulting, Data Mining, Business Analysis

Industrial Engineering, Logistics or Supply Chain. Available Immediately.

EDUCATION University of Michigan, Ann Arbor, MI June 2010-Dec. 2011

M.S., Industrial & Operations Engineering GPA: 3.3/4.0

Courses: Supply Chain Management, Simulation, Scheduling, Work Measure and Design, Organization

Administration, System Engineering, Statistic Quality Control, Cognitive Ergonomics

Dalian University of Technology, Dalian, China Sep. 2006-June 2010

B.S., Mechanical Engineering GPA 3.4/4.0

Minor: International Economics and Trade

Courses: Microeconomics, Macroeconomics, Accounting, Corporate Finance, Portfolio Management, Equity

Investment, Marketing, Corporate Organization T heory, International Trade Case Study.

WORKING Advanced Business Analytics (ABA), Dearborn, MI Oct 2013-Present

EXPERIENCE Business Analyst

Customer: Volkswagen Marketing Department, Auburn Hills, MI

Had weekly meeting with client, analyzed client’s business requirements, and translated into data mining

assignments. Discussed with client’s IT department to get necessary row data. Interpreted and visualized

result, and presented to client. Got feedback and modified model s and presentation.

Developed “Customer Life Time Value” model and “Probability of Escalation” model for client. Combined

two models into a matrix. Result used for VW call center to d ecide immediate strategy for customer claims.

Statistical and Data Mining Methods practiced include Logistic Regression, Cluster Analysis, Predictive

Modeling, Multivariable Analysis and Decision Tree, main tools used are SAS, SQL, Minitab, and Excel.

World Financial Group/Transamerica, Troy, MI Dec. 2013 -Present

Part time- Personal Financial Service Trainee

Got Michigan Life Producer License. Attended company training related to personal financial plan, and

mutual fund.

Chrysler Corporation, Sterling Heights Assembly, Sterling Heights, MI April 2012-Sep 2013

Logistic Engineer, 2015 Chrysler 200 Program

Designed the 2015 Chrysler 200 program Chassis Line material display, including bulk container or dolly

location arrangement, lift assist assignment, small lot flow rack picking, offline sub -assembly cell design,

kitting design*, sequencing cell design, material flow analysis, tugger (power delivery cart) amount analysis,

material delivery manpower analysis, platform height design, and worke rs rest area design.

*Kitting Design, including potential kitting parts picking, kit container design, kitting cell design, kit delivery

design, supplier picking and cooperation, and kitting optimization.

Designed the UF Pilot material delivery plan runni ng with the existing full production program.

Worked in 2015 UF Launching Room, cooperated with various departs. Had a good inter-department

negotiation, cooperation and communication ability, and fast learned all the other related departments

businesses.

Related tooling using includes: AutoCAD, 3D Factory Desi gn, Flow Planner, Simul8, Visio, and Excel.

LEADERSHIP Bursley Dining Hall, Ann Arbor, MI Sep. 2010-April 2011

EXPERIENCE Coordinator (shift manager)

Love& Green Society (environmental protection), Dalian, China June 2007-June 2008

Co-founder, Vice-president

LANGUAGE Fluent in English and Mandarin Chinese

SKILL C/C++, Simulation, Modeling, CAD, SAS, SQL, Minitab, Supply Chain Management, Excel

CERTIFICATE SAS Certificated Statistical Business Analyst, Michigan Life Producer, CFA Level 1 Candidate

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