Shaunesa Prater

*** **** ***. ***. ****

Cincinnati, Oh 45229

513-***-****

accye1@r.postjobfree.com

I am a hard worker that’s looking for a profession in the Customer Service field. I am loyal and take my work very

seriously. My goals are to continue to work and train as a Customer Service Representative while putting all of my

Objective

time and work into the business. I’m not looking for a job, but for a career where I can utilize my skills and

knowledge within.

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Education

University of Phoenix

2012 Present

Associates of Applied Science in Criminal Justice

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Jan.2013– May 2013

Humana/Customer Care Specialist

2013 present

Answered calls from members or prospective members and assist them with making a payment for health

Experience

insurance enrolled through the healthcare market place, also verified benefits and coverage and

transferred calls.

Children’s Hospital Medical Center/Medical Device Analyst

2013 2013

Unpacked medical devices, such as iv pumps and serviced on them by running tests to make sure they were

running correctly before shipping to hospital.

Internal Revenue Service/Clerk

[Type the author name]

Answered phone calls using an aspect telephone while helping taxpayers get their adjusted gross income and also

worked as a default operator transferring taxpayers to the right department.

US Bank/ Data Entry/Mail Clerk

April 2004 April 2012

Demonstrated duties organizing checks, payment vouchers and check and stamp encoding for the IRS. Also did data

entry while making corrections to checks and payment vouchers.

Contractors Support Services INC./Secretary

Jan. 2005 March 2012

Answered phone calls from clients for construction companies and scheduled appointments. I did some file

organizing.

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