TIMOTHY P JONES II

**** ****** ***** ***** 904-***-****

Jacksonville, FL 32244 accxzx@r.postjobfree.com

WORK HISTORY

Nimnicht Chevrolet, Jacksonville, FL January 2001 - Present

Compliance Manager, Customer Relations Manager, Rental Fleet Manager

• Compliance Manager functions include; establishing, monitoring, and effectively documenting all protocol

and procedures as they relate to local, state, and federal rules and regulations currently monitored by the EPA,

DEP, OSHA, etc. Responsibilities include training employees, and representing the dealership during and

after audits as necessary.

• Customer Relations Manager functions include; effectively listening, communicating and negotiating with

customers. De-escalating heated situations as they occur and turning those customers into raving fans for the

dealership. Responsibilities include representing the dealership during arbitration hearings, BBB claims, and

Lemon Law cases.

• Rental Fleet Manager functions include; auditing, inputting and receiving incoming inventory.

Responsibilities include maintain accurate rental logs, inspecting vehicles for damage or issues, and regularly

reconciling the fleet to ensure all vehicle are where they should be and generating revenue. Created the entire

rental program, processes, and procedures that ensure all rental vehicles adhere to the strict guidelines as

established by GM.

Enterprise Rent-A-Car, Jacksonville FL 1997 - 2001

Assistant Manager

• Assistant Manager functions included; auditing, inputting and receiving incoming inventory. Responsibilities

included great customer relation skills, maintain accurate rental logs, inspecting vehicles for damage or issues,

regularly reconciling the fleet to ensure all vehicle are where they should be and generating revenue. P&L

statements, and forecasting reports were utilized to properly plan for higher utilizations numbers and per unit

profitability.

Coverall Cleaning Concepts, Jacksonville FL 1995 – 1998

Owner

• Functions as a business owner included all aspects of running your own business. Responsibilities included;

hiring, firing, training, account acquisition, sales, problem solving, payroll, etc. Additionally I learned how to

operate all equipment used in the business in order to properly train others.

Prudential Insurance Company, Jacksonville FL 1991 – 1995

Internal Auditor, Prudential Securities

• Internal Auditor functions included, scheduling audits and travel requirements, conducting pre-audit analysis,

reviewing documents on-site, documenting concerns & exceptions, and presenting audit findings to

management. Responsibilities included identifying issues and patterns of concern, training office personnel,

assisting management in the creation of a results oriented management action plans, and completing a

thorough and complete audit report for presentation to the audit board of directors.

EDUCATION

University Florida, Gainesville, Florida

Bachelor of Arts, June 1989

Major: Speech Communication

OUTSIDE INTEREST

Fishing, Genealogy, Philanthropy

References Available Upon Request

TIMOTHY P JONES II

7374 Ortega Hills Drive 904-***-****

Jacksonville, FL 32244 accxzx@r.postjobfree.com

References Available Upon Request

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