CHARLOTTE R. GOFF

**** ********** ****** **** ******, TEXAS 75172

214-***-**** ( accxuh@r.postjobfree.com

Functional summary

< Committed to professionalism; highly organized, work under

strict deadline schedules with attention to detail, have

excellent written and verbal communication skills.

< Ability to adapt to change and handle multiple projects

simultaneously. I'm a proven leader and team oriented.

< Obtained over 12 years of customer service; general

< Maintained high standards of my work ethics; loyalty,

dedication, work well in a team environment with minimal

supervision. I'm committed to delivering the needs of

internal and external clients in serving your organization.

Summary of qualificatons

* Able to relate to creative and technical staffs

* Excellent customer service skills

* Strong interpersonal and problem solving skills

Microsoft Word, Excel, Oracle, Outlook, Access, 50wpm and

11,000 keystrokes

Professional Experience

2009 - Contract worker Dallas, TX

Data Entry Clerk/ Customer Service Rep (Internet Help Desk)

Received over 80 inbound calls per day; assisting customers

with their WOTC application and resolved the problem in a

friendly timely manner and helped train new employees.

1999-2008 First American Westlake, TX

Accounts Payable Clerk/ AP Lead

Prepared check runs, keyed invoices, audit batches and

reviewed check logs for accuracy. Loaded check stock;

overseen the day to day processes, trained and assisted the

AP clerks.

Education

Northwood University Cedar Hill, Texas REFERENCES

AVAILABLE

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