MAMIE RAMOS, RRT

**** ***** ****** ****** ****, Raeford, NC 28376

Tel: 910-***-****

Email: accxau@r.postjobfree.com

PROFESSIONAL EDUCATION

Fayetteville Technical Community College, Fayetteville, NC (Lambda Beta Society) 08/2010 – 05/2012

Registered Respiratory Therapist (RRT)

Clinicals (960 clinical hours completed);

• Clinical training and basic experience in basic airway care; arterial blood gas sampling and analysis, nasotracheal and endotracheal suctioning, small volume nebulizer treatments, metering dose inhaler treatments, patient education, sputum sample collection, patient transport, EKG’s, Patient Chest Physical Therapy (CPT), tracheostomy care, initiation of BIPAP and mechanical ventilation, and training on patient intubation, communicating with physicians regarding individual patient respiratory care and equipment. Document patient care and procedures in charts.

• Developed strong patient communication skills to deliver outstanding patient care; collected medical histories, medications, and vitals to complete initial assessment of patient condition and care plan. Ventilator monitoring and responding to alarms.

Completed rotations at major medical centers/hospitals to include:

Cape Fear Valley Medical Center, Fayetteville, NC… Southeastern Regional Medical Center, Lumberton, NC… Highsmith Rainey Memorial Hospital, Fayetteville, NC… Betsy Johnson Hospital, Dunn, NC… Sampson County Memorial Hospital, Clinton, NC Womack Army Medical Center, Ft. Bragg, NC, Apria Health Care.

Sandhills Dental Career Center, Southern Pines, NC – Dental Assistant Program 09/2007 – 12/2007

Education and training consisted of areas to include Dental Theory and Terminology, Instrument transfer-techniques, Chair-side Assisting, Instruments/Medication/Impressions, Disease and Treatment, Radiology, Sterilization Techniques (Autoclave Operation), Patient Relations.

Studied and applied the operation of equipment, instrumentation, and commonly used materials in a general dental practice. Completed over 8 hours of direct instruction in radiology theory and technique and use of Rinn holders.

Sandhills Community College, Raeford, NC – Phlebotomy Certification 01/2004 – 05/2004

Clinicals; First Health of the Carolinas – Raeford, NC

• Completed phlebotomy program which included the instruction and hands-on experience and training in the proper collection of blood and other specimens for testing. Coursework included review of ethics, legalities, terminology, safety, delivery systems, and patient relations.

• Completed over 170 contact hours of clinical experience; verified patient/donor information, drew blood, labeled, and coordinated transport to laboratory for analysis and other medical purposes: Assembled equipment, such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, depending on requirements for specified tests or procedure.

• Communicated with patient to established rapport to ease fear and possible anxiety of procedure. Accurately applied tourniquet to arm, located accessible vein, swabbed and cleaned area with antiseptic and inserted needle to draw blood into collection tube. Followed detailed procedures to store blood container for subsequent processing. Performed finger pricks to draw blood when applicable.

EMPLOYMENT HISTORY

YS Companies of Fayetteville/Fresenius Medical Care 12/2013 - present

Billing patient Account Rep

Actively assist in working on electronic billing error lists to minimize facilities errors and demand claims as needed. Prepare secondary claims and ensure documentations are noted and mailed out in timely manner. Assist with end of month balancing of Nxstg treatments. Key and balance vitamins in medical management. Review and research with facilities and patients for address changes . Diligently work on and balance bad debt reports.

Liberty Home Care, Fayetteville, NC 09/2005 - 05/2011 and 06/1999 – 05/2004

Operations Support Technician

Process and enter daily reports of visits, flow notes and medical supplies; ordered, received, and stocked medical supplies to maintain inventory control. Managed the removal of HAZMAT and implemented infection control measures. Conducted administrative tasks to include client scheduling, preparing back up files; researched billing errors/Explanation of Benefits (EOB) and the preparation of medical records for Medicare reviews.

Physician’s Total Rehabilitation, Fayetteville, NC 11/1998 – 06/1999

Insurance Specialist/Billing Clerk

Verified patient billing information to include insurance benefits such as Medicare, Medicaid, and Workman’s Compensation and commercial carriers. Assisted patients with explanation of benefits or referred to carrier for further information. Processed medical office tasks such as billing, reception, medical records filing and updating.