Katrina DeBose

**** ******* *** **

Warrensville Heights, Ohio 44128

216-***-****

accwja@r.postjobfree.com

OBJECTIVE

To obtain an entry level position within an organization that will allow me

to utilize and enhance my skills while contributing to the overall goals of

the company.

SKILLS/QUALIFICATIONS

. Ability to learn, retain and apply new information.

. Organized and detail-orientated.

. Self motivated and energetic.

. Ability to perform multiple tasks simultaneously.

. Exceptional ability to work as a team player and alone.

. Good interpersonal and customer service skills.

. Working Knowledge of Microsoft Office Suite

EXPERIENCE

04/2013-10/2013 Direct TV

Cleveland,

Ohio

Customer Service Representative

. Taking inbound calls from customers to set up new service

. Book Appointments

. Manage Accounts

. Billing

09/2012-02/2013 Bank of America

Beachwood, Ohio

Customer Service Associate

. Greeted and assisted customers with their accounts

. Loan Services

. Provided outbound calls to customers

. Maintained credit card/ checking/savings accounts

. Money Transfers

04/2011-07/2011 Giant Eagle

Maple Heights, Ohio

Deli Team Member

. Greeted and assisted customers

. Cashier

. Maintained freshness of deli items

. Took and prepared party orders

06/2010-04/2011 McDonald's Maple

Heights, Ohio

Crew Member

. Balanced and maintained cash register

. Prepared food

. Cleaned and maintained work environment

08/2008-06/2010 Maple Heights High School

Maple Heights, Ohio

Office Assistant

. Answering phones, filing papers, taking and recording messages

. Assist with data entry into the database

. Copied and faxed as needed

. Maintained cleanliness of office

EDUCATION

08/2006-06/2010 Maple Heights High School

Maple Heights, Ohio

Diploma

. Certificate for Business Professionals of America

References available upon request.

Contact this candidate