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Customer Service Software

Location:
Chicago, IL
Posted:
February 28, 2014

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Resume:

GANIAT AMOKE OLORUNOJE

**** * ********

Chicago, IL 60626

312-***-****

accwig@r.postjobfree.com

OBJECTIVE

To obtain a clerical position and use relevant skills in customer service and care-giving while transitioning into an office environment.

QUALIFICATIONS

* Highly competitive, self-starter who is organized, disciplined and goal-oriented

* Excellent communication skills demonstrated by ability to work with diverse population

* Resourceful and committed as well as versatile and adaptable

* Windows XP and Vista, Microsoft Office Applications, Internet, and email

EDUCATION

Westwood College Chicago Loop Campus

Bachelors of Applied Science Degree in Computer Network Management Present

* Manage the deployment and integration of network and e-business solutions

* Test and evaluate hardware and software to determine efficiency, reliability, and compatibility with existing systems

* Use computers and computer systems (including hardware and software) to program, write software, set up functions, enter data or process information

* Develop and write procedures for installation and use of equipment

RELEVANT EXPERIENCE

Visiting angels agency

Caregiver / CNA

* Assist residents in complete care including dressing /undressing, Showering/Bathing, and combing and arranging hair

* Ensure patients routinely eat a balanced diet, and make sure they take their medication

* Clean and sterilize rooms, hang or fold clothing

* Complete detailed reports of patient routine for both families and facility records

Custom Care

Receptionist

* Acted as initial point of contact for people coming into the facility by greeting, determining nature and purpose of visit and directing them to specific destinations, presenting a professional impression of the company

* Managed phone system to answer, screen and forward calls, provide information and take messages

* Completed clerical duties such as scheduling appointments, faxing, copying, and filing incoming messages while dispersing outgoing ones

* Helped maintain inventory records

Senior helpers

Caregiver / CNA

* Escort clients to doctor’s appointments

* Communicate with clients to ensure satisfaction and comfort

* Run errand acted as liaison to residents' families

* Taking proper care of the elderly



Contact this candidate