JUDITH BOSTWICK

HOME PHONE 727-***-**** . CELL PHONE 813-***-**** .

accweq@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Professional, detail orientated individual with excellent written, verbal

and communication skills. Proficient in Microsoft Word and Excel along

with various database systems such as Bond-Pro. Over 8 years experience in

claims handling and administrative duties. Assisted in the development of a

billing system and then managed and trained others for the data entry.

Strong customer service background, including call centers for claims.

Several years experience interacting with state authorities and attorneys

in multiple states.

PROFESSIONAL BACKGROUND

Bond-Pro, LLC. Tampa, FL Nov 2011 - Present

Administrative Assistant

> Administrative Assistant in an office of 12 employees, responsible for

new-hire administration, expense reports, travel arrangements.

> Management of licensing files pertaining to renewal of the Bond-Pro

surety software management system for client companies.

> Provide help-desk support for Bond-Pro questions.

> Property manager and personal assistant to executive vice-president.

Cumberland Casualty & Surety Co. Tampa, FL May 2006 -

June 2010

Claims Manager

> Surety Bonds claim adjuster responsible for settling all open claims

in compliance with the guidelines and regulations of Florida

Department of Insurance.

> Created and submitted Excel worksheets to the Department of Insurance

for court purposes in finalizing payout to adjudicated claim.

> Payroll entry and submission, filing, mail handling, data entry and

payment of company monthly bills until the close of the company.

Poe Financial Group

Property Claims Adjuster Tampa, FL Mar. 2006 -

April 2006

> Successful as a customer representative of the insured, resolving

claim issues and meeting company objective.

> Investigated and settled theft and lightning claims.

Crawford & Company Tampa, FL. Sept. 2004 - Oct.

2005

Supervisor - Billing Department

> Responsible for the analysis and billing of 27,000 residential claims

for Hurricanes Charlie, Frances, Ivan & Jeanne.

> Detail review of overlapping estimates in order to process accurate

billing to the insurance company in excess of 8 figures.

> Assisted in the development of billing system that is currently used

and trained others for accurate data entry.

> Call center for incoming customer claims for damage from hurricanes.

Cumberland Casualty & Surety Co. Tampa, FL May 2002 -

Nov. 2004

Claims Analyst

> Surety Bonds claim adjuster responsible for over 300 claims.

> Handled litigation throughout the life cycle of the case, including

reconciling the attorney fees and expenses.

> Reviewed and pursued subrogation and recovery efforts.

Redwood Systems St. Pete, FL

Nov. 2001 - Dec. 2003

> Responsible for electronic inventory reports for numerous countries,

research and resolution of all vendor inquiries.

3M Distribution Company Aurora, IL Oct. 1996 -

June 2001

> Responsible for shipping, receiving, order filling, UPS department and

packing of various products.

> Administrative lead responsible for record keeping of attendance,

vacation and personal days of 70 employees.

> Member of safety and spill teams.

DynCorp Aerospace Technology Chesapeake, VA

Oct. 1994 - April 1996

> Co-managed warehouse, Received and issued parts, maintaining storage

and inventory control, Compiled receipt and expenditure reports

> Properly recorded cost allocations of all repair parts to the

appropriate U.S. Naval Ship designations

EDUCATION

> Hillsborough Community College - 620 Adjuster License

Tampa, FL 2002

> Ohio State University

Columbus, OH 1978-79

> High School Diploma, Bishop Watterson High School,

Columbus, OH 1977

CERTIFICATIONS

> 620 All lines adjuster license

2002 to 2012

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