April Nevils

Administrative Assistant/Interim Executive Assistant - COALITION FOR

INDEPENDENCE, KANSAS CITY

Garland, TX

accwej@r.postjobfree.com - 913-***-****

WORK EXPERIENCE

Administrative Assistant/Interim Executive Assistant

COALITION FOR INDEPENDENCE, KANSAS CITY - Independence, KS - April 2013 to Present

Assist the Executive Director, Programs Director, Executive Assistant for Executive Director and Individual

Living Specialist Team with any clerical assignments.

* Scheduled the pick up of donated Durable Medical Equipment for the DME Recycle Department

* Assist in the sales of DME Recycle Department

* Coordinate Meet and Greet events for local businesses and organizations, local elected officials, and state

elected officials

* Research for other Information and Referral resources that will benefit the organization with assisting our

clients

* Assist in the training of Independent Living Skills for our DME consumers when purchasing DME from our

DME Recycle Department

* Participate in team building exercises and outings

* Organized the Events for the 25th Anniversary and The Annual Consumer Holiday Celebration

1. Coordination of Volunteers

2. Coordination of Events/Games

3. Coordination of Logistics for Games/Events

4. Creating Menu/ requesting donations for food and beverages

5. Assisting in the registrations of vendors for event.

6. Any other clerical duties assigned by the CEO, and Executive Assistant, and Community Development

Coordinator.

* Created a Business Plan and Implemented the "Our Image Clothing Closet" which allows our Consumers to

come in and receive free clothing that would help them prepare to go into the work force.

* Created several proposal for positions throughout the organization

* Created the Consumer Directed Services Compliance Questionnaire and Case Manager Quality Assurance

Assessment Form.

Emergency Dispatcher Operator

TYCO INTERGRATED SECURITY - Kansas City, MO - April 2012 to October 2012

Provided comfort to Commercial customer by alerting the customer by telephone or email in regards to alarm

signals received from their business location.

Patient Transition Specialist

Apria Healthcare - Overland Park, KS - August 2011 to December 2011

Provided services to existing Humana Members with assisting the member with transitioning from terminated

Durable Medical Equipment providers to Apria in order for them to obtain their contracted rate on medical

equipment.

* Verified and documented Durable Medical Equipment orders in order to properly exchange the old equipment

for the new equipment.

* Verified insurance benefits with assistance for the Humana website on existing members with PPO, HMO

and Medicare/Medicaid coverage.

DST/ARGUS HEALTH SYSTEMS - Kansas City, MO - June 2010 to March 2011

UNITED HEALTHGROUP/Rx SOLUTIONS - Overland Park, KS - May 2007 to September 2008

Customer Service/Member Service/Helpdesk Representative

BLUE CROSS BLUE SHIELD OF - Kansas City, KS - August 2005 to June 2006

Kept records of customer interactions and transactions with detailed information

* Completed records of complaints and compliments and forwarded to the proper department

* Answered inquiries in regards to claim results and processing issues

* Answered basic questions in regards to the member's benefits.

* Processed request for Diabetic and Respiratory supplies.

Juvenile Trial Clerk II/Restitution Clerk

STATE OF KANSAS DISTRICT 29 - Kansas City, KS - April 2003 to January 2005

Processed court case documents

* Filed official documents

* Reviewed official documents for completeness, adequacy and accuracy

* Determined processing requirements and took necessary actions in accordance with court rules or refer

difficult matters to the supervisor.

* Received court fees, court fines, and restitution payments and applied to the balance to the offender.

* Prepared and typed summons and reviewed the same for accuracy.

* Assisted the public by answering questions in regards to court cases with information that was eligible to

be released to the public.

EDUCATION

LIBRAL ARTS

DONNELLY COLLEGE

HIGH SCHOOL DIPLOMA

F.L. SCHAGLE HIGH SCHOOL

MEDICAL BILLING & CODING

KANSAS CITY KANSAS COMMUNITY COLLEGE - Kansas City, KS

ADDITIONAL INFORMATION

I am an Exceptional leader in Office Management and Executive Assistant arena. I have the ability to apply

problem solving skills in any area that is related to an office environment, managerial or non-managerial.

CORE COMPETENCIES

Client Relationship Management Conflict Resolution Proficiency in Microsoft Office Programs

Records Management Team Building Skills Strong Communications Skills

Detail Orientated Advanced Learner Strong Leader as an Office Administrator

Contact this candidate