Resume

FREDERICK W. SMITH

*** ******** *****,

Albany, Georgia 31721

Home: 229-***-****

Cell: 229-***-****

E-mail: accwbk@r.postjobfree.com

CAREER SUMMARY:

Over 20 years of experience in Quality conducting Karl-Fischer, loss-on-dry

testing, solids content, percent moisture(near-infrared spectroscopy), fat

analysis, % fructose analysis (via HPLC). Additional responsibilities

included managing/creating Statistical Quality Control Data Bases for raw

ingredient Vendors and tracking their performance and troubleshooting

laboratory equipment. Other experience involved mobilizing, training and

implementing a plant wide food safety program.

6 years experience as Pastor of Church -

5 Years Customer Service/Technical Assistance - Work At Home

7 years experience in recommending and implementing the Idexx Rapid

Environmental Sampling system. The system determined if the plant was free

of potential pathogens to allow early plant start-up each week.

7 Years experience in developing sampling points for environmental swab

program throughout the food plant.

2 Years experience in supervising/managing Microbiology, Analytical, and

Sensory Evaluation Labs.

5 years managing the Analytical Lab/Quality Assurance Lab

Over 20 years experience in training support staff and lab associates in

utilizing, calibration laboratory equipment, maintenance and repair.

5 Years ISO (International Standards Organization) and HACCP (food safety)

training and implementation to the entire plant.

7 years experience in developing work instructions and other documents for

"how to use this lab instrument". Developing testing specifications and

limits for changing or modifying the manufacturing process to be within

specification.

7 years experience in "coaching" associates in how to troubleshoot

problems that arise in their environment.

3 years experience in preparing samples (nuts) for rapid Aflatoxin testing

analysis.

2 years Co-Managing plant wide Food Safety Program (HACCP) for 400

Associates - NFPA for Consumer Protection.

.

2 years developing an environmental program that utilizes digital

photographs and numbered each area of the plant. This system identifies

each location, and allows for rapid isolation and removal of potential

pathogens.

WORK HISTORY:

November 2013 - Current - At-Home Part-Time Outbound Sales Rep - Nexrep

Outbound Sales Rep- Follow-up with interested customers to close sales in

response to infomercial or visiting website.

August 2013- October 2013 At- Home Customer Service Agent - Higherone

-Seasonal worker

My duties include assisting College students with the determining if their

on education refund has arrived from their school, reset account password, educate the customer on how to transfer funds, reorder replacement debit

cards and provide overall status of their account.

August 2010 - May 2013 At- Home Customer Service Agent/Customer Service

Representative - Alpine Access -

My duties include setting payment arrangements, processing payments,

issuing refunds and assisting customers with restoring services to their

cellular phone. Additional duties include offering additional services to

the customer and educating customers on the best service options and

price plans for the money.

December 2009 - May 2010 - At-Home Customer Service Agent - Sutherland

Global-

My duties revolve around addressing Customer Service needs for FTD and

Turbotax and to provide excellent Customer Service.

May 2007 - Present - Pastor- Church

My duties include preparing Sermons, and providing advice and

encouragement/guidance to people in the community to receive Jesus as Lord

and Savior and serve Jesus. Additional duties include managing all of the

church business activities and functions. A small Congregation requires

the Pastor to "wear multiple hats"/ jobs that include bookkeeping, grounds

keeping, coaching, helping others develop jobs skills and other tasks as

required.

April 2006- April 2008 - Wendell Associates - At-Home - Inbound/Outbound

Sales

I Started an Online Inhome Marketing Business that distributed online

retail stores and other products. Owning your own business requires a level

of discipline across a number of different area's: sales, marketing,

advertising, budgeting, accounting, inventory control, and managing and

training staff.

1982 - Retired Summer 2005 M&M/Mars

Consultant: Master foods/USA- summer 2005 - March 2006

Former Position: Quality Services Plant HACCP Coordinator/Senior Analytical

Chemist Lab/ QS Technician.

Former Positions: R&D Supervisor/Sensory Supervisor- Both positions were

eliminated do to Corporate down sizing and consolidation.

Primary responsibilities included: Analytical Testing (Peroxide Value, Free

Fatty Acid, Moisture, Fat, Salt, Foreign Material Identification, and

Solids Determination) and co-managing/implementing a plant wide HCCP

program.

Additional responsibilities included maintaining the Ingredient Release

program and full implementation of the food safety program of NFPA SAFE.

National Food Processors Association SAFE Audit - For Food Safety

We were successful in coaching/motivating the Albany Plant through the four

day 800+ question NFPA SAFE Audit. The entire activity required obtaining

permission from Senior Plant Management and Middle Management to form 4

separate HACCP Teams.

Phase 2- this task involved educating/training the entire plant of 300

associates about the principals of HACCP.

Specific in depth training was provided to all plant associates that will

have the primary responsibility for monitoring Hazardous Critical Control

Points.

1979 - 1982 Unilever USA (Packaged Foods Division)

Formerly Known as Chese-Borough Ponds- Packaged Foods

Division

Position: Research Food Scientist

My Primary mission was to formulate a major spaghetti sauce ($100 million

in annual sales- Home-Style Spaghetti Sauce) brand. I was Successful in

rolling-out the brand across two production facilities.

Additional responsibilities included researching alternate sources of

ingredient supplies across the brands and implementing those enhancements.

1977 - 1979 Pfizer Consumer Group (Gum and Confection)-

Formerly Known as American-Chicle Division of Warner-

Lambert

Position: Associate Food Scientist

My roll was to formulate a chewing gum brand (Trident Stick Chewing Gum)

and chewing gum derivative compounds. I also conducted Plant line trials

and Scale-ups of new products in several production facilities.

Education: Bachelor's of Science Degree - York College of the City

University of New York

Additional courses include: HPLC Chromatography, Taguchi Methods, Response

Surface Methodology, HACCP, ISO, Train the Trainer, Microsoft Word, Excel,

Powerpoint, Hazardous Waste Management, Hazardous Chemical Labeling, Near

Infrared Technology, Statistical Quality Control, Time Management, Flour

Milling and Processing, and Technical Writing.

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