Tony Wright

*** ******* * ****, ********, NY 122**-***-*** 7689 (H) accvzr@r.postjobfree.com

Highlights

Excel spreadsheets

M eticulous attention to detail

R esults oriented

S elf directed

T ime management

P rofessional and mature

Resourceful

Accomplishments

Promoted to [Resident Manager] after [5] months of employment.

Increased office organization by developing more efficient filing system and customer database

protocols.

Raised occupancy over 14 percent the first 6 months of employment

Experience

Scioto Management Group Chantry Village Apartments

December 2012 to February 2014

Leasing Manager

Columbus, OH

Maintained in depth knowledge of competition through consistent evaluation of market

c onditions and trends.

Conducted apartment tours for potential tenants and answered any questions.

C ollected and kept careful records of rental payments.

H andled customer complaints personally to verify they were properly handled.

M onitored common areas for cleanliness and safety reviewed all leases to guarantee that

t enants received the proper level of service.

Greystar Real Estate Company

July 2011 to December 2012

Assistant Property Manager

Columbus, OH

Managed 240 unit apartment complex

P rocessed and posted rent payments

O ver seen leasing and marketing

H andled resident retention

P rocessed and handle evictions

S pherion Staffing Agency

January 2009 to January 2011

Scheduling Coordinator

Dublin, Oh On assignment with Medco Currently with this position, I work as a scheduling

c oordinator handling and analyzing work schedules for the customer service

representatives and pharmacists.

While in this position, I've had hands on experience working with IEX Totalview work force

a nd extensive work with Microsoft excel.

Nationwide Better Health

January 2007 to January 2009

Customer Service Representative/Leave Administrator

Columbus, Ohio

Reported absences to various employers through TOPS system.

F iled FMLA claims

S et up short term disability claims

Tailored Management

January 2006 to June 2007

Customer Service

Columbus, Ohio

Customer Service Processed FMLA Claims Processed Short Term Disability ClaimsReported

a bsence using the TOPS System.

USPS

June 2005 to December 2005

Casual

Columbus, Ohio

At this USPS I work in the processing and distribution plant where I assisted in processing

a nd shipping thousand of pieces of mail daily.

First Choice Rental Properties

October 2003 to June 2005

Property Manager

Columbus, Ohio

At First Choice Rental property I managed a nine unit apartment building located near

OSU.

My responsibilities included but not limited to leasing out apartments, maintenance and

d ealing with Columbus Metropolitan Housing Authority.

Safelite AUto Glass

June 2001 to April 2004

Customer Service Rep/Lead

Columbus, Ohio

This job entailed me setting up and processing glass claims for various insurance

c ompanies such as Farmers.

Later during my career there I was promoted to customer service lead.

Education

Columbus State Community College

Criminology and Forensic Science

Columbus, Ohio

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