Vanessa Harrison

***West Little York #****

281-***-**** accvzg@r.postjobfree.com

Qualifications Summary

Administrative Support professional experienced in working in fast paced environment that

demand strong organizational and interpersonal skills. Trustworthy, ethical and committed to

superior customer service. I have 15 years for customer services. One year of being a

receptionist. Three years of claim representative experience. Capabilities include;

Telephone reception Data entry Problem solving

Bank deposits Account receivable Filling & Data Archiving

Customer Service Claim Representative Set floor plans and sale

Experience Highlights

Administrative Support

• Assisted with general accounting functions and maintained journals.

• Provided telephone support, investigated and resolved billing problems for a host of

clients.

• Demonstrated the ability to handle AR accounts and correspondence in a timely manner.

• Successfully completed coursework in self-directed, self-paced learning environment.

• Developed correspondence and assisted office manager.

• Provided secretarial / reception services for busy therapy and pediatric center.

Customer Service & Reception

• Ability to communicate effectively with customers, management, and staff

• Maintained and encourage loyalty through the courteous and efficient resolution of

disputes, complaints, and discrepancies.

• Demonstrated ability to maintained composure in fast paced / high volume environment.

• Monitored multi-lined phone system, taking and placing calls to clients / consumers

Management & Supervision

• Trained and supported part-time office staff and internship assignments

• Instrumental in staff recruitment, empowerment developing sessions.

Employment History

Home health care provider 8/2012 – 10/2013

Harden Heath care Services, Houston, TX

Home Health care provider 8/2012 – 5/2013

Emmanuel Health Homecare, Houston, TX

Cash Application Specialist 2/2006 – 5/2007

Healix Infusion Therapy Sugarland, TX

Claim Representative 10/2005 – 2/2006

Athletic Orthopedic and Knee Center, Houston, TX

Receptionist / Medical Assistant 2/2002 – 9/2004

Tots and Teens Pediatrics, Houston, TX

Houston ISD / Cashier 8/2000 – 5/2001

Mabel B. Wesley Elementary, Houston, TX

Foleys / Sales Associate 1998 – 2000

Willowbrook Mall, Houston, TX

Education & Training

Sanford Brown Institute Houston, TX 2001 Medical Assistant

Sanford Brown Institute Houston, TX 2005 Medical Billing and Coding Specialist

References

Healix Infusion Therapy

Contact Human Resources

14140 Southwest Freeway #400

281-***-****

Athletic Orthopedic and Knee Center

Supervisor: Usha Vakani

9180 Katy Freeway #200

713-***-****

Contact this candidate