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Customer Service Representative

Location:
Houston, TX
Posted:
February 27, 2014

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Resume:

Sherif Lott

***** * ******** ****** *** ****, Houston, TX 77082

Cell 832-***-****

accvp8@r.postjobfree.com

Objective

To secure employment in a professional environment that will enhance my technical

and conceptual skills for job advancement and increase developing knowledge.

Summary of Qualifications

• Outgoing, driven individual with the ability to multi-task

• Fast learner with strong organization and conceptual skills

• Hard worker with the ability to meet deadlines

• A proven leader in the workplace with great communication skills

Education

McNeese State University, Lake Charles, Louisiana

1996-1999

B.S. Criminal Justice (currently pursuing)

Employment History

Patterson Tubular Services

2013-2014

Pusher

• Responsible for the accurate and efficient shipping of materials from plant to

customer

United States Steel

Inventory Coordinator/Pusher

• Responsible for updating and keeping track of customer inventory

• Responsible for the accurate movement of materials throughout the threading

department of the plant.

Shiloh/Daystar Residential Treatment Center

2000-2011

• Teaching Home Supervisor/Direct Care Staff

• Supervised staff performance and client interactions

• Administration and documentation of client/patient medications

• Assisted with the training of new employees as well as current counterparts on

Safety Crisis Management

• Maintained and educated clients to ensure adequacies while in treatment center

E-Commerce Web Site Development 1999-

2000

Customer Service Representative

• Assisted customers with web development problems

• Resolved any issues related to vendor’s accounts to ensure that good relationships

are maintained

Fort Bend County Fairgrounds

1993-1996

Summer Internship as Event Coordinator/Maintenance Tech

• Ensured the planning of daily activities

• Assistant to supervisor of intern department

• Assisted groundskeeper with maintenance and daily work load, including

preparations for upcoming events

• Maintenance and workload included: roofing, plumbing, dry-walling, stage

building, horse stall, and fence repair

• Operated vehicles such as forklifts, bobcats and dump truck converted to a water

truck

• Qualified Terex operator

Certifications and Computer Skills

• Safety Crisis Management Instructor Certificate

• STAR Health Certificate (Trauma Informed Care for Caregivers)

• PTI Certificate

• MS Office 2007, MS Word, MS Excel, MS Power Point

• Web Development, Windows 98



Contact this candidate