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Customer Service Human Resources

Location:
Merritt Island, FL
Posted:
February 27, 2014

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Resume:

Robin Dailey

***** *****

Pkwy

Orlando, FL

****3

407-***-****

accvm7@r.postjobfree.com

NOTARY, STATE OF FLORIDA

Commission Expires: April 15, 2015

Career Objective

I seek to find a long term position in the corporate business world within

a corporation structured for serious high level confidential loyal

employees, where I have the opportunity to proficiently effect change in a

rapidly transforming economy. My main objective is to learn as much as

possible and be an outstanding addition to this quality organization, which

seeks a knowledgeable professional with strong loyalty to any organization

in maintaining a high level top security clearance level. In addition I

plan to bring an array of business administration and customer service

knowledge with an abundance of drive and enthusiasm that I have

demonstrated over the past 20 years. In conclusion I strive to make a

commitment to our business world that offers opportunities for inner growth

and advancement within the corporate structure.

PROFESSIONAL EXPERIENCE

LOCKHEED MARTIN HUMAN RESOURCES HR TALENT

ACQUISITION

ORLANDO, FL JULY 2011-PRESENT

. Identify, engage and recruit qualified candidate using HR Brassrings

for candidate searches.

. Independent TA Recruitment and assists in Programs Planning for HR

WSAA (Workforce Strategy, Analytics & Acquisitions) Team to build a

workforce strategy to excel in recruiting top quality talent for

success for Missiles, Fire and Logistics Recruitment.

. Evaluate market conditions and ensure candidate inventory population

and report status weekly.

. Streamline telecon meetings to congregate with several LM HR Directors

several times a week, creating and managing weekly PowerPoint

presentations for all LM HR departments.

. Three hour briefings completed on a daily basis with the WSAA Team to

create and maintain a confidential relationship for planning

compliance with the WSAA Team and Executive Leadership Team.

. Diligently sifts through LM Career Portal in search for qualified

engineers.

. Engage in quarterly meetings for hiring projects to meet specific

deadlines in contract recruiting methodology assessed by WSAA Team.

. Top security clearance for all hiring excellent and qualified talent

to include; general background, education, Government DBAR

investigation and drug screenings.

. Analyze position requirements and recognize qualified candidates to

match the best candidates for the position posted.

. Negotiate wages for onboard recruiting to potential candidates.

. Extends relocation offers to selected candidates as indicated in the

specific positions for qualified job descriptions.

. Highly confidential position that requires devotion and excellent

organizational skills for HR department managers to prepare for new

employee onboarding in a timely manner.

. Expert in streaming a flawless time management schedule for all high

level directors in HR to prepare for the day, week and month.

. Prepare travel arrangements in HR for programs planning and WSAA Team

to meet on a monthly basis through at LM headquarters for quarterly

reporting.

. Excellent relationships with high level directors throughout HR and

all directors to present information to headquarters on Talent

Acquisition status.

. Excellent in PowerPoint graphics knowledge to present a flawless

presentation for corporate and HR team members.

. Drive all HR meetings and streamline oncoming program planning

projects for the preceding year.

. Organizational skills are above and beyond the level of confidential

converse to ensure that all information is communicated appropriately.

. Lead in restricted sharepoint system to upload confidential

information in HR.

. Ability to prioritize special projects for direct hires, contract

positions and classified proprietary positions.

. Remotely employed recruiting, off site work preparation, travel for

job fairs and daily search for hiring qualified talent candidates.

Orlando Regional Medical Center ASSIST TO THE NURSING OPER

MNGER

1414 Kuhl Ave. August 2005 to May 2011

Orlando, FL 32806

. Evaluated potential online applicants and determine if they are

qualified to apply in the Cardiac PCU Unit and

Process new hires and terminations, interviewing and determine salary

negotiations for onboarding RNs.

. Provided adequate knowledge of academic programs offered and took full

responsibility for keeping current with program changes as well as new

programs required.

. Proctor testing for ECG testing that is required monthly for RNs, must

be present through the testing process.

. Incorporated and prepared new hire packets for all incoming employees,

meet and greet at Orientation.

. Tracked Education Requirements for all RNs and ACTs on a daily basis.

Sent reminders a month in advance before expiring date to be in

compliance.

. Organized and input KRONOS scheduler and payroll; 62 employees on a 6

six week schedule and attendance reports.

. Organize meetings, transcribing meeting minutes for NOC - Nursing

Operations Counsel on a monthly basis.

. Maintain unit budgeting, ordered supplies and daily inventory of all

education material.

. Patient rounding and follow-up discharge phone calls.

. Daily EOC walks with staff and checked all equipment for expiration

tags, O2 tanks, scales, EKG machines, Code 90 cart check, linen and

closet checks everyday for Joint Commission Committee visits conducted

within hour notice.

. Highly confidential position with employee salaries, counsels,

education and patients files and charts.

. Medical terminology in order to read patient medical issues in

compliance for interaction with physicians on a daily basis.

. Weekly staffing report prepared in one week in advance every week,

always had to make sure staffing was perfect, calling everyone daily

if we were short or deciding where to float staff if overbooked.

. All functions required by the Cardiology manager for Administration

and Unit productivity would solely be based on my liability for a

successful operations in PCU.

. Complete loyalty to Cardiac PCU and team members for an outstanding

organization.

MR. MOW LAWN MAINTENANCE OWNER/BUSINESS MANAGER

ORLANDO, FL OCTOBER 1999-JULY 2005

. Prepare calendar for business excellence and daily scheduling for new

clients and existing clients.

. Prepared deposits daily and calculated daily cash reconciliation

report.

. Accounts payable and receivable for budgeting the company to meet all

expenditure needs.

. Bid proposals for new clients in detail to communicate the success of

the company and new onboarding customers.

. Excellent customer service skills and communication.

. Heavy phone volume while receiving, processing, and completing

customer orders and new and upcoming projects.

. Skilled in PowerPoint presentations for potential business

relationships.

. Experienced in logistical setup of various company procedures.

. Interview candidates for lawn maintenance positions; negotiate

salaries and work schedules.

WINDOOR, INC. HR COORDINATOR/ACCTS.

REC

1978 STANHOME WAY JANUARY 2003 to DECEMBER

2004

ORLANDO, FL 32804

. Assist the Controller and serves as the Human Resources Coordinator

for the company.

. Processes and records routine accounting transactions.

. Data entry into Excel spreadsheet for calculation of daily profits and

loss reports.

. Properly identify payment and receipt of accounting transactions.

. Weekly payroll rotation from start to finish to include adding time

worked for every employee, data entry on hours worked, workers

compensation law abidance, calculate 940, 941 and UCT tax law

information, manage and deduct child support court orders from

employees payroll in accordance to the Florida State Law.

. Insurance billing and reconciliation, credit and collections, prepare

bank deposits and daily bank deposit for the company.

. Engage in health insurance market studies yearly to meet the needs of

employees.

. Act as liaison with employees and company leaders in confidential

matters.

. Coordinate safety practices for OSHA standards for improvements within

the facility for an injury free work environment.

EDUCATION

Stratford Career Institute Home Appraisal Certification

(January 2014) - Certified

Florida Technical College Business Administration and IT (Jan

2015) - Associate

American Heart Association BLS/CPR Certified (exp. 1/2015) -

Certified

Mid-State Tax Preparation Program - Certified

University of Maine at Augusta: Business Curriculum (Dec 1984) -

Academics

IBM. Portland, ME: Guided Learning (May 1986) -

Certified

Cony High School: Business Curriculum (June 1984) -

High Honors

COMPUTER QUALIFICATIONS

Type 90 words per minute with 97% accuracy, also remarkable word processing

and data entry abilities. Expert in Word, Excel, Powerpoint, Publisher,

Profound skills in Microsoft Office, Kronos payroll and Scheduler,

Sharepoint Migration Lead for human resources; Boolean Search, Sourcing,

PeopleSoft, STARS System, MindGenius, Microsoft Project, C.H.R.I.S System,

Government Tax Preparation, 10-key data entry, e-mail, operate fax machine,

scanner, shredder, copier, printer, CPR certified, Blood borne Pathogen

certified, How to be a Better Proofreader, Business Writing, Clear and

Simple, Goal Setting and Time Management; The Indispensable Assistant, Live

telecom meetings, Skype Experience, IM messaging experience, sourcing with

social networking for future employees, Interviewing, Able to implement new

policies and procedures required by state law for Human Resources, EEOC,

ADA, Workers Compensation laws, FMLA knowledge; Implement human resources

rhythm of business a year ahead for a successful human resource department

to include activities and engage with other corporate leaders for an

effective HR department. Able to handle multiple tasking in a calm and

efficient manner.

REFERENCES

Susilla Cory Laura Beaman

407-***-**** 407-***-****

Shannon Mills Franchesca Perez

407-***-**** 407-***-****



Contact this candidate