Phoebe Nesbitt

**** ********* ** **, ********, GA 30144

404-***-****

accvho@r.postjobfree.com

LOGISTOCAL / PROCUREMENT PROFESSIONAL

More than 7 years’ successful experience in customer service and support

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with recognized strengths in account maintenance, problem solving and

trouble shooting, sales staff support, and planning/implementing proactive

procedures and systems to avoid problems in the first place.

Motivated professional with 5+ year’s sales representative experience.

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Client focused Customer Service Representative with 8+ years of providing

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solutions to customers. Solid understanding of the [systems and program

areas].

1. Possess solid computer skills.

2. Excellent working knowledge using both IBM and Lotus 1 2 3,

Microsoft Excel Microsoft Word, SAP, and Ariba

3. Ability to train, motivates, and supervises customer service employees.

4. A team player, acknowledged as “Total Quality Customer Service

Professional.”

5. Develop plan, conduct audits and variance analyses, process reports,

and maintain/update accurate inventories.

Received several badges and certificates for tenure and customer service.

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Synopsis of Achievements

Acknowledge for excellent job performance and reliability

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Home Depot, Atlanta, GA 1998 2013

Employment

Store Support Center &Health and Fitness Center

Purchasing Specialist /

Certified Massage Therapist

Created PO's for multi million dollar projects for

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new stores and existing store.

1. Coordinate shipping of material and setting up time

for installation of items.

2. Ordered supplies from online Ariba Catalog for

multiple business units.

3. Supported Sourcing Manager with budgeting and

reports.

4. Quickly and effectively solve customer challenges

internal and external.

5. Maintain quality control/satisfaction records, constantly

seeking new ways to improve customer service.

Certified Massage Therapist

Apply finger and hand pressure to specific points of the body.

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Assess clients' soft tissue condition, joint quality and function,

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muscle strength, and range of motion.

Confer with clients about their medical histories and any

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problems with stress and/or pain in order to determine whether

massage would be helpful.

Maintain treatment records.

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Provide clients with guidance and information about

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techniques for postural improvement, and stretching,

strengthening, relaxation and rehabilitative exercises.

Develop and propose client treatment plans that specify which

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types of massage are to be used.

Massage and knead the muscles and soft tissues of the human

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body in order to provide courses of treatment for medical

conditions and injuries or wellness maintenance.

1. Prepare and blend oils, and apply the blends to clients'

skin.

Home Depot, Atlanta, GA 1990 1998

Store# Kennesaw 106,

Front End Manager

1. Front end supervisor, computer room operator, manually

entering in orders for merchandise to vendors for all

departments.

2. Keeping up with time and attendance, scheduling for the

employees.

3. Troubleshooting hardware/pos issues with registers,

printers, and fax machines.

4. Also worked as office/clerical assistant to the store

manager and assistant managers.

5. Pre qualifying applicants and setting up interviews with

Management.

6. Conducted orientation classes for new hires.

7. Opened new store as the lead computer operator.

Adairsville High School, Adairsville, GA Diploma

Education

Georgia Medical Institute for Massage Therapy Certified

Massage therapist

References Furnished Upon Request

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