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Customer Service Data Entry

Location:
Kent, WA
Posted:
February 26, 2014

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Resume:

Alvin F. Santos

***** ***** ** **

Kent, WA *****

Tel. # 253-***-****

Objective: To obtain employment where I can apply my customer service skill, attention to

detail.

Experience:

November 2010 to present

Cashier/Shuttle Bus Driver Lead

Wally Park

SeaTac, Washington

Handles cash and credit card payments and completes daily report (cash balancing report),

answers phone inquiries, greets customers as they arrive, logs arriving vehicles, informs

customers of other services like car wash, change oil, etc. Supervise drivers and cashiers. Also

performs some additional duties when necessary, i.e., valet parking, driving shuttle bus to

transport customers to and from SeaTac airport and helping them load and unload their luggage.

February 2006 – January 2010

Collection Supervisor

Westpoint Collections/Asialink Financing

Quezon City, Philippines

Supervised and coordinated activities of workers in collecting loan payment from customers.

Reviewed delinquent account records to determine which customers to be contacted either by

mail or phone for collection of overdue accounts. Organized collection work load and assigned

accounts to workers for collection. Assisted subordinates with collection activities in difficult

cases. In this position, I was able to increase collection revenues and decrease account

delinquencies.

January 2000 – December 2005

Musician

To God Be The Glory Church

Las Pinas, Philippines

Served full time in the music ministry in our local church.

Jan 1996 – Dec. 1999

Computer Data Entry Analyst

Philippine Population Association

Quezon City, Philippines

The expressed mandate of the Philippine Population Association is the advancement of the

study of population in general, and of the Philippine population in particular. My duties

included data entry, data auditing, creating data reports and monitoring all data for accuracy.

Education:

1992 – 1993 – Computer Tech

University of the East

Manila, Philippines

1993-1995 Computer Programming

AMA Computer Academy

Manila, Philippines

Skills:

Driving manual and automatic vehicles, forklifts and mini trucks

Minor computer repairs

Use of Office Microsoft Windows, i.e., Internet, Emails, Word, Powerpoint

References:

Available upon request



Contact this candidate