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Medical Customer Service

Location:
Rio Rancho, NM
Posted:
February 26, 2014

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Resume:

Manuel G. Rodriguez

**** ******* **** ***** **

Rio Rancho, New Mexico 87144-6783

Home: 505-***-**** Cell: 505-***-****

E-mail: accuw3@r.postjobfree.com

OBJECTIVE:

To find a position as a Customer Service

Representative with your company

that will enable me to represent my employer

professionally and provide

the highest level of expertise to the

department.

SKILLS:

. Health Information /Medical Records Coordinator.

. Medical Billing Experience.

. Knowledge of ICD9, HCPCS and CPT coding procedures.

. Mental Health/Patient Care Technician Experience.

. Personnel Responsibilities including Managing and Supervision.

. Experience with Microsoft Windows XP, including Excel.

. Bilingual, can Speak, Write and Translate Spanish.

. Front Office Management, Business Oversight.

. Accounts Payable Experience.

. CPR, AED and First Aid Certified.

. Pharmacy Technician Experience.

EDUCATION:

Kaplan Career Institute, Albuquerque, NM

Medical Billing and Coding Diploma

Professional Career Development Institute, Norcross, GA

Pharmacy Technician Certificate

Cochise College, Douglas, AZ

Liberal Arts Associates Degree

Manuel G. Rodriguez

WORK EXPERIENCE:

Harmony Residential Care Inc.

05/11 to 10/13

Caregiver

I provided care to the residents assigned to

me.

I assisted residents with their meals and

personal care.

I assisted residents with their medications.

Nursefinders

07/09 to 12/11

Home Health Aide

I provided care and support for clients

assigned to me.

KForce Health Care

10/10 to 02/11

Health Information Specialist

Audited and prepared medical records for

Electronic System.

Checked and abstracted information of over

130 records per 8 hour day.

Adelante Development Center

03/09 to 4/10

Community Living Support Staff

I provided care and support to three

residents with physical and mental disabilities.

I monitored in accordance with state

regulations and provided a safe environment for

them.

Rio Rancho Family Health Clinic

08/08 to 03/09

Medical Records Coordinator/Medical Billing

Specialist

Check out patients and collect co pays as

indicated.

Make appointments for medical and behavioral

health patients.

Prepare Medical records for next day

appointments.

Responsible for processing Medical Records

Requests.

In Charge of processing outgoing mail.

Responsible for making daily bank deposits.

In Charge of refilling Medical Records at the

end of the day.

Lovelace Behavioral Health

03/03 to 06/08

Mental Health Technician

Participated in or Facilitated in daily goals

setting group for both adult and seniors on

Psychiatric Unit.

Documented patient activity on Progress notes

and entered them in patient chart.

Performed duties as Unit Clerk, entering

orders into the computer, making patient chart

packets and making sure the shift runs

efficiently.

Manuel G. Rodriguez

The Rosemont Assisted Living Community and Alzheimer's

Unit 06/02 to 03/03

Team Leader, Medication Technician and Lead Caregiver.

Made schedules and daily assignments tasks for the day to

caregivers.

Prepared and passed out medications three times a day to

over 40 residents.

Inspected and made sure all areas were clean at the end

of shift.

Ayudantes Inc.

11/99 to10/03

Operations Manager

Responsible for the overall operation of the Methadone

Clinic with 2 satellite offices.

Accounts Payable and Notary for the Agency.

In Charge of setting up Board Meetings for the Agency.

Responsible for all office personnel including satellite

managers.

Pinion Hills Hospital

1991 to 1999

Senior Mental Health Technician

Evening Shift Supervisor.

Provided direct care to both Adult and Adolescent Units.

Ordered and Accounted for all supplies for the nursing

units.

Human Resources with background investigations.

Admissions (Patient Transporter) and Medical Records.

Receptionist with 8 line PBX experience.

US Army Retired as a Behavioral Science Non-Commissioned Officer

REFERENCES:

William J. Tryon, Attorney 505-***-****

Rosanna Sullivan, LPN 505-***-****

Connie Auker, RN 505-***-****

Dr Susan Walters DN, 505-***-****



Contact this candidate