Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Houston, TX
Posted:
February 26, 2014

Contact this candidate

Resume:

NICHOLAS J. CHURCHILL

League City, Texas? 713-***-****? accutg@r.postjobfree.com

SUMMARY

Self-Directed Professional with extensive experience in meeting support and

in all areas of office and property administration. Proven Success in

providing strong customer relations, communication, and organization skills

with the ability to manage multiple tasks in a fast-paced environment.

Innovative problem-solver with the focus on client delivery and achieving

service excellence.

TECHNICAL SKILLS

< Coordinate Travel Arrangements

< Budget & Financial Management

< Meeting Agendas & Support

< File Management

< Facilitator

< Operations Management

< Administrative Duties

< Process & Track Reports

< Problem Resolution

< Cash & Deposit Management

< Planning & Scheduling

< Multi-Phone Lines

COMPUTER SKILLS

MS Word? Excel? PowerPoint? Outlook? Wiki? WebEx? Cradle? Ice? One Site?

Yardi? AMSI

PROFESSIONAL EXPERIENCE

Barrios Technology/MEI Technologies - Houston, TX

01/2013 - Present

Office Coordinator/Meeting Support

. Provide technical, logistical, and integrated meeting support for

aerospace engineers.

. Serve as the administrative support for the Flight Test Management

Office.

. Maintain organization chart and calendar.

. Create and publish weekly calendar of meetings and activities.

. Support the acquisition and distribution of office materials.

. Compile and generated activity reports.

. Create and maintained numerous Wiki pages as well as granting

access/permissions to these and other projects.

. Assist in the preparation and dissemination of confidential and

sensitive information.

. Coordinate presentation topics with presenters, published and

maintained meeting agendas, and updated/maintained meeting calendars

for numerous meetings.

. Set up and operate Web Ex as well as audio/visual aids (computer,

teleconference, projection screens, etc) for assigned meetings.

. Provide real time support/coordination for assigned meetings.

. Prepare action items and minutes and uploaded to appropriate Wiki

pages/sites.

. Facilitate coordination of internal reviews.

. Assist with other administrative tasks and special projects as needed.

The Reserve at Autumn Creek - Friendswood, TX

11/2012 - 01/2013

Assistant Manager

. Direct collection of monthly rent/assessments, rental fees, deposits

and renewals

. Handle all Final Account Statements.

. Actively pursue collection of all monies owed to the community.

Piper's Cove Apartments - Webster, TX 07/2012

- 11/2012

Assistant Manager

. Directed collection of monthly rent/assessments, rental fees, deposits

and renewals

. Handled all Final Account Statements.

. Actively pursue collection of all monies owed to the community.

Barrios Technology- Houston, TX 02/2012

- 05/2012

Office Coordinator/Meeting Support

. Provided technical, logistical, and integrated meeting support for the

Orion Multi-Purpose Crew Vehicle Integration (MPCV) Manager.

The Palms at Clear Lake- Houston, TX 03/2010

- 02/2012

Assistant Manager

. Met with prospective tenants to show properties, explain terms of

occupancy, and provide information about local areas.

. Directed collection of monthly assessments, rental fees, and deposits

and payment of insurance premiums, mortgage, taxes, and incurred

operating expenses.

MRI Technologies- Houston, TX

05/2009 - 01/2010

Meeting Technician

Provided technical, logistical, and integrated meeting support for

engineers/supported Orion/CEV sub systems reviews and meetings.

Prepared meeting agendas and provided real time meeting support

utilizing WebEx, Cradle, and Power Point.

Weight Watchers- Houston, TX 05/2000

- 04/2009

Meeting Leader

. Managed and facilitated presentations, member retention, satisfaction,

and funds.

. Designed and created visual aides for all presentations.

. Provided heavy direct and indirect sales.

KPRC Channel 2- Houston, TX

03/2003 - 01/2006

Sales Assistant

. Worked with and Supported Sales Managers and Sales Associates in daily

activities.

. Managed correspondence and maintained department files.

. Coordinated travel arrangements.

. Provided strong customer service to ensure client retention.

Space Center Houston- Houston, TX

04/1996 - 01/2002

Mission Briefing Officer

. Facilitated presentations to large audiences.

. Created and presented various educational programs related to shuttle

and space station missions.

EDUCATION

San Jacinto Community College- Houston, TX

General Studies

Alvin Community College- Alvin, TX

Court Reporting



Contact this candidate