Celeste M. Dirk

accuss@r.postjobfree.com 609-***-****

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Human Resources Professional

EXECUTIVE SUMMARY

Innovative and results-oriented Human Resources Professional with stellar

record of advancement and achievement. Expert at elevating organizations by

drawing on a uniquely business-oriented approach to HR leadership, turning

human capital into a true asset by fostering utmost workforce morale,

performance and retention. World-class leader who optimizes departments by

emphasizing value and development of every staff member. Demonstrated

success meeting target metrics during periods of major corporate growth and

change. Expertise in Strategic, Tactical and Operational HR disciplines.

Areas of Expertise

HR Management ~ Business Operations Management ~ Employee Lifecycle

Management (from on-boarding to termination)~ Employee Relations ~

Policy/Procedure Development, Integration & Compliance ~ Consulting ~

Benefits Health & Welfare Program Design & Management ~ Compensation ~

Training & Development ~ HRIS ~ Talent/Performance Management ~Full cycle

Recruiting ~ Culture Building~ Professional Development ~ Workforce

Planning & Development ~Labor Relations Management & Negotiations~ Rewards

& Recognition Program Management ~ Budgeting and Forecasting ~ Payroll

Management ~ Succession Planning ~ Project Management ~ Organizational

Development ~ Change Management

Strategic Vision/Big Picture Thinker ~ Strong Business Acumen

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Professional Experience

Charming Shoppes, Inc. a subsidiary of Ascena Retail Group - Bensalem, PA

2011 to Nov. 2013

Specialty and retail clothing holding company with 2300 retail stores

across the United States.

Human Resources Senior Manager

Provide vision and leadership in the development and deployment of an

offshore HRO/BPO department to support Shared Employment Services for HR

Operations, HRIS, Payroll, Benefits and Employee Call Center. Deep

expertise in HR, Benefits, Payroll and HR technology with total rewards

planning philosophy and client focused approach to HR service delivery.

Oversee/Designed successful improvement of operational efficiencies and

back office HR business support services for over 26K associates in 47

states. Govern/Manage both on-shore and off-shore HRO/BPO, HRIS,

Employment Ancillary Services, Benefits, Payroll, HRIS, Legal Compliance

adherence, Everify, Central Personnel Records, and Employee Call Center

departments. Direct all levels of multiple projects simultaneously

including forecasting, budgeting, cost reduction, and personnel

administration.

. Served as project owner in strategic design, business transformation, and

development of new HR operations Shared Services delivery model for

corporate HR and global operations.

. Assessed, planned, and administered competitive, scalable, corporate-wide

HR Shared Services delivery model.

. Orchestrated a successful integration, conversion, migration, training

and transition from on-shore to off-shore HRO department creating an

innovative vision of superior service through seamless execution.

. Created $2M in cost savings through innovative HRO/BPO practices in

alignment with the business key initiatives.

. Build optimal HR infrastructure/systems/process and lead enterprise-wide

initiatives to support business - from assessment and industry

benchmarking to design and implementation through communications and

follow-up. Forge strong, cross-functional partnerships and earn high

level of trust and credibility with key stakeholders to influence action

and drive positive change.

. Designed a corporate lattice program to create a more streamlined and

collaborative organization and multifunctional team structure .

. Spearheaded major organizational changes to introduce best in-class

practices, streamline processes and contain costs., improving

productivity 40%.

. Project lead for legacy system transition to web-based, self -serve

MSS/ESS (ADP and PeopleSoft systems). Built and established a WorkFlow

management tool to electronically capture metrics to support key business

initiatives.

. Compliance Officer

. Developed, executed and trained new HR procedures/policies and processes

to HR business partners to ensure all stakeholders were aligned with the

strategies, priorities, initiatives and business objectives.

ReleVante Consulting and Resourcing ~ Assignment at Charming Shoppes, Inc.

2010 to 2011

Specialty and retail clothing holding company with 2300 retail stores

across the United States.

Consult on development and transition of an off-shore HRO/BPO department

that included the integration of HR Operations, HRIS, Payroll, benefits and

Employee Call Center.

Sefar, Inc. - Lumberton, NJ 2003 to 2010

Leading manufacturer of precision monofilaments fabrics for the screen

printing & filtration markets.

Human Resources & Payroll Manager

Served as integral member of the Executive Management group developing and

executing strategic plans supporting Regional and Global business goals and

HR strategy. Developed, streamlined and implemented company policy and

procedures manual and HR practices. Administered, maintained and educated

staff on consistency of policy and procedures, enforcing compliance of

Federal, Legislative, State and Local employment laws for a multistate and

international employer. Mentored and coached staff and management on

employee relations, conflict resolution and staffing needs while solving

any necessary problems related to HR.

. Directed an employee relations climate that created a stable and

productive workforce with employees spread over 7 states and 2 countries.

. Fashioned and deployed an employee performance management and development

program resulting in better-targeted feedback during evaluations

increasing employee engagement, development and performance.

. Coordinated with company attorney various forms of visas (H1-B, L1/2) and

PERM labor certification processing.

. Restructured, enriched and enhanced Benefits programs resulting in a 30%

overall cost savings to both the employer and employees.

Additional Professional Experience

Human Resources Manager - LOLLYTOGS, Ltd., 1999 to 2003- Dayton, NJ

HR Generalist & Payroll Manager - WebSci Tech, 1996 to 1999 - Monmouth

Junction, NJ

Key Account Manager, National Accounts - ADP, 1993 to 1996 - Dayton, NJ

Education & Professional Certifications

Master Certificate IN Human Resources Management - Villanova University -

Villanova, PA

Clarion University of Pennsylvania, Business Management - Clarion, PA

Senior Professional in Human Resources Certification (in process) - Society

for Human Resources Management

Professional In Human Resources Certification - Society for Human Resource

Management

Certified Payroll Professional - College of New Jersey - Trenton, NJ

Technology

Microsoft Office Suite

PeopleSoft Oracle Platform

PeopleSoft HRIS

Lotus Notes

ADP Pay Expert

ADP EV5 & HRIS

ADP Report Writer

Kenexa

Greenlight Learning Management System

Infosys WorkFlow Management Tool

organizations & Associations

SHRM Member

Tri-State HRMA Member

The Hun School of Princeton Parent Association

The Hun School of Princeton Gala Committee

The Hole in the Wall Gang Camp Volunteer

Garden State Debate League Judge

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