Jessica Leonard
***** ****** ****, ******, ** ***48
708-***-**** accunm@r.postjobfree.com
Education:
Illinois State University, Normal, IL May 2013
Bachelor of Science Degree in Business Administration
Minor in Accounting
Work Experience:
Stromberg Allen and Company, Tinley Park, IL (printing) June 2008-present
Customer Service (Custom Publication Division) June 2013 – present
• Collect, review, and accurately enter information from purchase orders into Access database
• Scan purchase orders into computer system for production departments to view
• Maintain filing system consisting of all open jobs
• Communicate job status and concerns with salesmen and customers
• Compute estimates
• Inspect samples when job is complete to verify accuracy and quality
• Prepare packing lists and Federal Express documents
• Create shipping confirmations and invoice completed jobs
• Attend production meetings to review schedule
• Assist other departments, such as shipping and receiving, when needed
Shipping and Receiving May 2012 – Aug 2012
• Generated all shipping documents consisting of packing lists, bills of lading, and pallet flags
• Provided freight availability forms in advance of shipments
• Scheduled trucks for daily freight pick ups
• Counted cartons and units to confirm quantities were accurate to ship
• Received orders and matched to purchase orders
• Reviewed schedule daily to verify jobs shipping
Quality Control Supervisor (Custom Publication Division) May 2011 – Aug 2011
• Supervised six employees consisting of skilled and unskilled workers
• Worked with Plant Manager and Bindery Supervisor to address production issues
• Collaborated with other departments in the company to achieve a common goal
• Verified that jobs were completed within time constraints
Customer Service (Custom Publication Division) June 2009 – Aug 2010
• Received purchase orders and reviewed for job specifications
• Calculated estimates based off purchase order
• Input and managed information in excel spreadsheet for production
• Distributed instructions to production departments
• Verified samples for accuracy and quality
• Prepared shipping documents for Federal Express deadlines daily
• Processed over 350 orders throughout summer 2010
Administrative Assistant June 2008 – June 2009
• Distributed job tickets
• Corrected daily time sheets
• Data entry, filed, copied, scanned, maintained records, answered phone calls
Skills:
• Pay strong attention to details
• Great written and verbal communication skills
• Exceptional organizational skills
• Excellent time management
• Able to multi-task and learn quickly
• Proficient in Microsoft Word, Excel, Access, Outlook, and PowerPoint