Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Mokena, IL
Posted:
February 26, 2014

Contact this candidate

Resume:

Jessica Leonard

***** ****** ****, ******, ** ***48

708-***-**** accunm@r.postjobfree.com

Education:

Illinois State University, Normal, IL May 2013

Bachelor of Science Degree in Business Administration

Minor in Accounting

Work Experience:

Stromberg Allen and Company, Tinley Park, IL (printing) June 2008-present

Customer Service (Custom Publication Division) June 2013 – present

• Collect, review, and accurately enter information from purchase orders into Access database

• Scan purchase orders into computer system for production departments to view

• Maintain filing system consisting of all open jobs

• Communicate job status and concerns with salesmen and customers

• Compute estimates

• Inspect samples when job is complete to verify accuracy and quality

• Prepare packing lists and Federal Express documents

• Create shipping confirmations and invoice completed jobs

• Attend production meetings to review schedule

• Assist other departments, such as shipping and receiving, when needed

Shipping and Receiving May 2012 – Aug 2012

• Generated all shipping documents consisting of packing lists, bills of lading, and pallet flags

• Provided freight availability forms in advance of shipments

• Scheduled trucks for daily freight pick ups

• Counted cartons and units to confirm quantities were accurate to ship

• Received orders and matched to purchase orders

• Reviewed schedule daily to verify jobs shipping

Quality Control Supervisor (Custom Publication Division) May 2011 – Aug 2011

• Supervised six employees consisting of skilled and unskilled workers

• Worked with Plant Manager and Bindery Supervisor to address production issues

• Collaborated with other departments in the company to achieve a common goal

• Verified that jobs were completed within time constraints

Customer Service (Custom Publication Division) June 2009 – Aug 2010

• Received purchase orders and reviewed for job specifications

• Calculated estimates based off purchase order

• Input and managed information in excel spreadsheet for production

• Distributed instructions to production departments

• Verified samples for accuracy and quality

• Prepared shipping documents for Federal Express deadlines daily

• Processed over 350 orders throughout summer 2010

Administrative Assistant June 2008 – June 2009

• Distributed job tickets

• Corrected daily time sheets

• Data entry, filed, copied, scanned, maintained records, answered phone calls

Skills:

• Pay strong attention to details

• Great written and verbal communication skills

• Exceptional organizational skills

• Excellent time management

• Able to multi-task and learn quickly

• Proficient in Microsoft Word, Excel, Access, Outlook, and PowerPoint



Contact this candidate