PROFESSIONAL SUMMARY
. Experienced leading the development and maintenance of web, mobile, and
social media applications
. Industrious, client facing, results oriented Business/Technical Lead with
more than five years of digital/ technical project management, product
management, business analyst, programming, deployment, and development
experience dedicated to organizational growth and profitability
. Highly skilled in leading project teams, daily operations, resource
management, and vendor management
. Successfully managed multiple projects simultaneously and completed
projects on time/within budget
. Excellent communication and interpersonal skills
TECHNICAL SKILLS
Use Case Modeling
State Diagrams
Sequence Diagrams
Workflow analysis
Work-Breakdown Structuring
Activity Diagrams
Data flow models
Functional decomposition analysis
HTML
CSS
jQuery
JavaScript
Social Media Apps
C++
PHP
SQL
Multiple CMS
Adobe Creative Suite
Object modeling
MS Project
MS Visio
MS Office Suite
Rational Rose
Mac OS
Windows
Wireframes
PROFESSIONAL EXPERIENCE
Findly (previously known as Bernard Hodes Group), New York, NY
February 2012 - January 2014
Digital Project Manager
. Lead a cross functional team consisting of Project Managers, Strategy
team, Design, Developers, Account team, Client, and 3rd-party
partners/vendors
. Budget/resource planning as well as managed and supported the production
process
. Partnered with account teams and senior leaders within the National
Digital Team to produce a project plan that encompasses the client's
goals
. Identified and managed requirements, assets, and its implications across
the lifecycle and managed traceability of requirements
. Authored detailed SOWs and project plans based on project goals - Web
apps, mobile apps, and social media apps including Facebook, LinkedIn,
Twitter and Google +
. Conducted functional impact analysis for changes to business rules,
objectives, requirements
. Identified and specified business processes, business systems and
associated data dependencies
. Managed client relationship by overseeing and communicating all project
deliverables, scope, and expectations while ensuring that the site was
delivered with quality, on time, on budget and met all stated goals in
the project plan.
. Maintained expert level knowledge of all elements of digital projects,
including but not limited to: development, innovation, social, SEO,
analytics, mobile, user experience and production.
. Mentored and trained project managers and took an active role in
improving the production team's knowledge base and developing standards.
Digitas, New York, NY
November 2011 - December 2011
Technical Project Manager (Freelance)
. Liaised between Creative, Technical/Development, Client and Marketing
teams to define and document detailed functional and nonfunctional
requirements and specifications
. Defined project approach and developed all-encompassing project plans
with all streams - client, partner, internal, and outsourced teams
. Identified and managed requirement changes, assets, and its implications,
across the lifecycle and manage traceability of requirements
. Balanced and managed scope, time, cost, risk and quality of projects
. Conducted functional impact analysis for changes to business rules,
objectives, requirements
. Identified and specified business processes, business systems and
associated data dependencies
. Helped the business to identify and understand requirements around
business process changes
. Supported the technology and business teams involved in the project
through the full life cycle
. Worked with teams through the QA and UA Testing Phases
. Managed the client relationship and set expectations throughout the
projects ensuring high levels of customer satisfaction
The Orchard, New York, NY
November 2010 - February 2011
Product Manager (Freelance)
. Managed 3 consumer facing web based products and assisted with other team
members products
. Liaised between Product, Design, Stakeholders, and IT teams to define and
document detailed functional and nonfunctional requirements and
specifications
. Identified and managed requirement changes, and its implications, across
the lifecycle and manage traceability of requirements
. Refined and developed functional requirements using use cases, test
cases, schemas, and created wireframes
. Conducted functional impact analysis for changes to business objectives,
requirements and/or technical architectures/platforms
. Identified and specified business processes, business systems and
associated data dependencies
. Helped the business to identify and understand requirements around
business process changes
. Provided requirements insight to Engineering, Development and Quality
Assurance team members
. Supported the technology and business teams involved in the project
through the full life cycle (Agile/Scrum)
. Worked with teams through the QA and UA Testing Phases
CorrectNet, Hauppauge, NY
November 2009 - May 2010
Business Analyst/Jr. Project Manager
. Managed 110 client websites and assisted with 20 other client sites
assigned to team members
. Refined and documented clients business requirements
. Refined and developed functional requirements using use cases and schemas
. Configured sites working with Design, Development, and Operation team
members
. Prepared and coordinated all client and internal meetings change
requests, status updates, and meeting minutes from users and communicated
this information to development teams and management
. Provided requirements insight to Engineering, Development and Quality
Assurance team members
. Unit Tested completed development packages
. Developed, maintained and executed the migration plan of packages and
sites through promotion to Quality Assurance, User Acceptance Testing and
Production
. Developed and maintained operation/support information pertaining to the
clients release
Sound Advice Consulting Services, New York, NY
September 2008 - November 2009
Business Analyst (Freelance / Part time)
. Identified and documented risks, assumptions, and constraints using
historical data from requirements gathering
. Defined roles and responsibilities, and created a project organization
structure to develop a communication plan
. Provided both strategic and tactical management to the project team
. Formalized and obtained final acceptance for financial, legal, and
administrative project closure
. Analyzed current business processes and workflow by conducting scripted
interviews of business end users
. Collected, analyzed, verified, and document business requirements in
approved format
. Created/managed/communicated project/resource plans, change management
docs/open issues lists to all stakeholders
. Worked side-by-side with client/business-side and technical-side
stakeholders
. Gathered, interpreted, and wrote detailed functional requirements, change
requests, status updates, and meeting minutes from users and communicated
this information to development teams and management
. Interacted with multidisciplinary teams along with hands on expertise in
process identification, direct customer interaction and leadership
responsibilities
. Worked closely with Senior Management to create Work-Breakdown Structure,
Resource Breakdown Structure using MS Project and managed project and
resources to accomplish company's goal
Custom Computer Specialists, Inc., Hauppauge, NY
September 2008 - September 2009
Business Analyst/Team Lead - Field Technician/Field Technical Trainer
. Directed on site client/vendor management (vendors include; SCA, DOE,
Dell, Datamation)
. Hardware and software deployment and/or upgrades for Windows & Macintosh
platforms
. Successfully set up, configured and installed thousands of computers
(desktop and laptops), wireless access point computers, printers,
scanners, and projectors
. Installed Cisco infrastructures/wireless network, Video surveillance
systems, PC/Apple computer networks
. Project Management/Business Analysis
. Identified and documented risks, assumptions, and constraints using
historical data (from requirements gathering)
. Defined roles and responsibilities, and created a project organization
structure to develop a communication plan
. Provided both strategic and tactical management to the project team
. Formalized and obtained final acceptance for financial, legal, and
administrative project closure
. Analyzed current business processes and workflow by conducting scripted
interviews of business end users
. Collected, analyzed, verified, and document business requirements in
approved format
. Created, managed and communicated project and resource plans, change
management documents and open issues lists to all stakeholders
. Worked side-by-side with client/business-side and technical-side
stakeholders
. Gathered, interpreted, and wrote detailed functional requirements, change
requests, status updates, and meeting minutes from users and communicated
this information to development teams and management
The Brooklyn Enterprise on Science & Technology, Brooklyn, NY
May 2008-September 2008
Web Developer (Freelance)
. Worked closely with Project Managers and other members of the Development
Team to both develop clear project deliverables and timelines, and to
ensure timely completion of deliverables
. Worked with clients and Project Managers to build and refine designs for
websites
. Determined appropriate architecture, and other technical solutions, and
made relevant recommendations
Zero Maria Cornejo, New York, NY
September 2006-April 2007
IT/Tech Support Manager (Intern)
. Planned and implemented additions, deletions and major modifications to
the infrastructure
. Oversaw the administration and maintenance of infrastructure and LAN/WAN,
computer stations, and software
. Troubleshot systems backups, archiving, and disaster recovery and
provided expert support when necessary.
. Managed the purchasing of all software, hardware and other IT supplies
. Managed and developed upgrades to telephone system. Oversaw all telephone
changes, including routing for seating assignments
EDUCATION & TRAINING
Polytechnic University of NYU, Brooklyn, NY
June 2008
Bachelor of Science in Business and Technology Management
Relevant Courses: Management Information Systems, Object Oriented
Programming (C Digital Logic, Financial Accounting, Intro to Corporate
Finance, Operations Management, Managerial Microeconomics, Supply Chain
Management, Project Management, Strategic Management, Innovation
Management, Marketing