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Customer Service Maintenance

Location:
San Marcos, CA
Posted:
February 25, 2014

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Resume:

Steven A. Croy

*** ***** **** **** ****** Rd., Apt. #137 ? San Marcos, CA 92078

760-***-**** accugd@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

. Skilled Technician and Subject Matter Expert (SME) over 12 years of

combined experience gained while working on numerous aircraft as a U.S.

Marine and as a civilian contractor.

. Trained in troubleshooting, testing and repair of hydraulic/pneumatic

systems, SCAS/AFCS flight control systems, aircraft structures and

composites.

. Demonstrated ability to quickly grasp and train others in new concepts

and techniques.

. Excellent time management and organizational skills to ensure the

accurate and on time completion of projects while working in a fast paced

and challenging environment.

. First-rate customer service, always courteous and dependable to ensure

complete satisfaction.

. Excellent interpersonal, verbal and written communications skills to

successfully lead cohesive and productive teams and interact with

management, vendors and customers.

PROFESSIONAL EXPERIENCE

JKHILL, Camp Pendleton, CA

2011 - 2014

H-1 Subject Matter Expert - Collateral Duty Inspector / Quality Assurance

Review

. Inspected aircraft and created project trouble tickets. Completed and

documented all corrective and preventative phase maintenance of UH-1Y, AH-

1W/Z aircraft.

. Served as assigned Project Lead on various projects and distributed daily

avionics, airframes and flight line tasks to 13 personnel. Verified

project accuracy and on time completion.

. Trained Marines in aircraft maintenance including troubleshooting

techniques and general maintenance. Skilled in the removal and

installation of components.

. Supported military and civilian personnel while stationed in Afghanistan

for 16 months.

. Acquisitioned needed parts from various departments to ensure efficient

project turn around.

PKL Services, Camp Pendleton, CA

2010 - 2011

H-1 Subject Matter Expert - Collateral Duty Inspector

. Provided phase maintenance training to military personnel as a Subject

Matter Expert.

. Completed structural repair, testing, and troubleshooting of UH-1N/Y,

AH-1W aircraft hydraulic system.

. Developed basic knowledge of T700-GE-401 and T400-CP-400 engine, oil

system, electrical system, ignition system, flight control, fuel system,

fire detection system, drivetrain, rotor components, auxiliary power unit

and pneumatic system power plant inspection requirements.

Pro Log, Inc., Camp Pendleton, CA

2009 - 2010

H-1 Subject Matter Expert

. Qualified as Lead Aircraft and Airframes Mechanic. Assigned daily tasks

to 8 personnel and completed and inspected maintenance on aircraft

systems and components.

. Trained military personnel in general aircraft maintenance to ease the

transition from UH-1N to UH-1Y and AH-1W to AH-1Z models.

. Demonstrated the use of various techniques and tools to increase project

efficiency.

. Established adhesive mixing and application techniques and metal

preparations methods.

PKL Services, Camp Pendleton, CA

2008 - 2009

H-1 Subject Matter Expert

. Assigned, performed, and inspected daily UH-1N and AH-1W maintenance

tasks.

Bell Aero, Camp Pendleton, CA

2006 - 2008

H-1 Subject Matter Expert

. Performed general maintenance of UH-1N and AH-1W aircraft utilizing

previous knowledge gained while serving in the United States Marine

Corps.

United States Marine Corps, Camp Pendleton, CA

2001 - 2006

Airframes Mechanic, NCO

. Managed over 30 Airframes Mechanics and assigned and verified completion

of daily work tasks by work center personnel.

. Executed troubleshooting, removal, repair, replacement, installation,

rigging, operational checks and phase inspection requirements on flight

controls, hydraulic systems, landing gear, fuel system, fire protection,

instruments, air conditioning system, aircraft structure, metal work,

fiberglass, drive system, rotor system and hose assemblies of aircraft.

. Demonstrated comprehensive knowledge and understanding of aircraft

maintenance manuals, part catalogs, schematics, blue prints, tools and

safety procedures.

. Ensured tools were properly marked and accounted for at all times as Tool

Coordinator.

. Deployed to Afghanistan in support of Operation Iraqi and Enduring

Freedoms from 01/2003 to 08/2003 and 10/2004 to 02/2005.

. Collaborated with security forces to supply base gate security through

the performance of perimeter, vehicle and personnel inspection.

COMPUTER SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Federal Logistics Data (FED LOG)

CERTIFICATIONS / QUALIFICATIONS

H-1 Airframes Structural Mechanic

CLEARANCES

Active Secret Security Clearance, expires 2020

TRAINING

International Organization for Standardization ISO 9001

Airframes Mechanics "A" and "C" Schools

Aircraft Hydraulic Systems, Inspections and System Repairs

Basic Theory of Aircraft Structures and Hydraulic Systems

Aircraft Hydraulic and Structure Systems Organizational Maintenance

EDUCATION

Embry-Riddle Aeronautical University, Camp Pendleton, CA

General Education courses



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