Patricia A. Romero

**** **** **** *** *

San Diego, Ca 92103

Home: 602-***-****

CAREER OBJECTIVE

Seeking a position that will allow me to utilize my skills and good work ethics. Preferred employment would offer

growth potential based on individual performance.

SUMMARY OF QUALIFICATIONS

Strong Computer skills: Windows 2007/NT, MS Word, MS Excel, MS Works

Excellent communication skills

Familiar with daily bookkeeping and accounting

Writing Contracts, Proposals, and Reports

Tracking costs and Ordering Materials

Processing customer requests quickly and efficiently

Promotion of products to customers

Extensive experience in Telephone Customer Service

Highly capable of processing multiple tasks at once

Energetic, Self-motivated, and enthusiastic

EDUCATION

Lower Community College; Longview, WA 1985-86

- Took college level courses in English, Mathematics, Etc.

Clatskanie High School; Clatskanie, OR 1979-1984

- Received High School Diploma

EXPERIENCE

Target RedCard Services: 8550 South Priest Drive Tempe, AZ 480-***-****

Credit Advisor (01/13-07/13)

Perform outbound and inbound collections interacting with delinquent guests and negotiating payment arrangements.

Demonstrate problem solving skills by probing or making suggestions for the handling of exceptional account

situations.

Target.com/Adecco: 8550 South Priest Drive Tempe, AZ 623-***-****

Customer Service/Call Center (11/12-01/13)

Seasonal Inbound call center customer service rep. Duties includes but not limited to taking online orders,

multitasking, transferring calls troubleshooting, Microsoft word, clerical filing, excellent customer service

Kristie’s Kitchens: 211 Tera mar Way El Paso, TX, 915-***-****

Administrative Assistant (8/00 – 2/01)

Work as an Administrative Assistant for a Cabinet Manufacturing Company. Duties include taking care of all

Administrative tasks such as Filing Invoices, Keeping running tallies of all job costs, Payroll preparation, writing job

contracts and proposals, and ordering of job materials. Also, maintain all company financial accounts, Interface with

customers, and perform all Receptionist duties.

MCI WorldCom: Del Norte Center Suite # 20, 7120 Wyoming Blvd. Albuquerque, NM 505-***-****

Sales Associate (3/00 – 6/00)

Promotion and sales of various Long Distance Service Plans over the phone. Assisted customers in choosing service

plans that best fit their needs. Processed customer Records. Tracked sales, suppressions and referral entries in a fast

paced outbound Call Center.

Bank of America Tech. & Ops: 4330 Picabo St. Rio Rancho, NM 505-***-****

Associate Banker (6/99 – 2/00)

Provided banking Customer Services such as Maintaining customer accounts, Processing service requests, and

assisting customers in choosing bank services to fit their needs; in a high volume inbound Call Center

Contact this candidate