DEBBIE OSTRINGA

**** * **** ****** #**

Franklin, WI 53132

414-***-****

accuea@r.postjobfree.com

EMPLOYMENT

****-******* ******’s Gifts – Franklin, WI Online Auction business owner

• Purchasing and sales of clothing from upscale thrift stores to customers through several online

auction sites

2013-2014 Pleio Health Systems

• Pleio Good Starter – making outbound calls to patients using scripts to assist them in developing

an excellent protocol for taking their prescriptions and working on a healthy plan for their future.

Program is free to patients and provided by pharmaceutical companies.

2002-2011 Assurant Health – Milwaukee, WI (started as Kelly temp – hired 2003)

• Underwriting Technician w/back-up to Agent Licensing (2009-2011)

o Helped applicants complete health insurance application process by obtaining missing

information from agents and applicants

• Licensing Assistant (2008-2009)

o Received daily agent application information

o Performed background checks

o Verified agents with state licensing lists and internet sites

o Charged annual fees to agents

o Mailed contracts to agents

• Health Investigator/Customer Service Representative (2002-2008) (started as a Temp with Kelly

Services hired 2003)

o Responsible for obtaining personal health information from applicants through

telephone verification process for underwriting purposes (inbound and outbound calls

using online script system.)

o Trained other employees on the telephone verification process

o Worked on the Mutual of Omaha project (we took over their health insurance

applicants) – Responsible for completing missing information with applicants via

phone

1998-2002 Anthem (formerly Blue Cross & Blue Shield) – Milwaukee, WI

• Administrative Assistant to Director of Consolidated Financial Reporting

o Gathered and distributed numerous monthly, quarterly and annual reports to internal staff

o Proofread and verified information in proofs prior to sending to a professional printer

for annual company advertising

o Verified financial information included in monthly executive reports against financial

statements to ensure accuracy of the reports for monthly corporate board meetings

o Assisted in the compilation and review of information to be included in the quarterly

analyst schedules, quarterly reference binders, quarterly (10Q) and annual

(10K) reports

o Coordinated meetings for the Director and Manager

o Updated various lists and documents on Microsoft Word and Excel

o Coordinated and compiled materials for quarterly Blue Cross and Blue Shield

Association (BCBSA) site visits

• Various Administrative Assignments at Anthem through Kelly Service

o Performed data entry work in 6 month assignment

o Created Excel spreadsheets/Word documents

o Performed employee reference checks for Human Resources

o Coordinated appointment calendars on Outlook

o Prepared and input information into an Access database

Debbie Ostringa

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1997-1998 Freelance Data Base Development for the Art Shuttle – Milwaukee, WI

• Planned and created a major data base system for the company. This company is responsible for

delivering information for many arts and entertainment organizations within the greater

Milwaukee area, i.e., Summerfest, East Town, Westown, Historic Third Ward, etc.

1995-1998 Westown Association – Milwaukee, WI

• Administrative Assistant to Executive Director

o Recorded and transcribed board minutes

o Promoted and coordinated materials relating to the annual downtown St.Patrick’s Day

Parade and Party as well as coordination of volunteers and parade units

o Coordinated mailings and materials for the annual Westown Market on the Park and

River Rhythms Concert series

o Promoted, coordinated and distributed materials relating to the President

Clinton/Chancellor Kohl summit meeting

o Developed a brochure for the Milwaukee Police Department workshops

o Edited and wrote articles for the downtown business block watch newsletter

1989-1994 Harris BMO Bank (formerly Marshall & Ilsley Bank) – Milwaukee, WI

• Personal Trust Secretary – Secretarial duties involving trusts: transferring of funds to and from

accounts, paying bills for customers on flexi-system and typing legal court documents

• Operations Clerk – Input and validated fixed assets on a daily basis, communicated with branch

offices regarding assets

• Reconciliation Clerk – Responsible for reconciliation of various bank, internal and international

accounts

1988-1989 Hatch Temporary Services – Secretarial Assignments

1981-1988 Wisconsin League of Financial Institutions – Milwaukee, WI

• Data Processing Coordinator & Secretary

o Developed, implemented and maintained various systems on computer and word

processor for internal and external use

o Responsible for seminar and meeting registrations

o Handled all recordkeeping involving billing and daily recording of checks and

maintained accurate records of receipts for external auditors

o Daily contact with financial institution executives and affiliate members

o Compiled, typed and proofread all information and advertising for the annual directory

of financial institutions in Wisconsin

1978-1980 MATC (South Campus) – Oak Creek, WI

• Secretary to Student Activity Director

o Duties included typing, photocopying, handling incoming telephone calls, duplicating

machines and organizing mailings for events

EDUCATION

2005-2006 Various LOMA courses

1978-1980 Secretarial Sciences – MATC

1977 Graduated – Pulaski High School

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