Odracir Michel

**** **** **. #*, *** Diego, CA **116

Cell: 619-***-**** Email: accuad@r.postjobfree.com

Objective To obtain a position where my skills, experience and knowledge

in Durable Medical Equipment and healthcare will be maximized

and challenged. Ambitious, and seeking a company with room for

growth. I am fluent in both English and Spanish.

Experience LifeCare Solutions San Diego, CA June 2011 to

Present

Customer Care Representative

Contacts patients in the company database for reorder of

supplies

Performs verification of insurance eligibility and

authorizations.

Provides excellent customer service to all patients; fluent in

Spanish and able to service Spanish speaking only patients, as

well.

Send out marketing mailings to current customers to generate

business

Verifies equipment usage and assists with additional supplies

that may be needed.

Handle large volume of phone calls efficiently while

multitasking.

Accurately documents patient notes in the computer database in

accordance with company policy.

Sleep Data, Inc., San Diego, CA July

2008-June 2011

Intake Coordinator

Prepared prescriptions for CPAP setups and new supply orders

and checked for current authorization with correct CPT codes.

Intake for all new CPAP and Sleep Study orders daily making

sure all new referrals were processed the same day they were

received.

Submitted authorizations for replacement CPAP supply orders on

IDX for Sharp Community Medical Group.

Directed and processed all of the intakes that came from

Medical Groups and Doctor's offices as well as verified

benefits and eligibility for copayment and deductible

information on DME and Sleep Studies with all insurance groups.

Scheduled new patient sleep studies, while reviewing any copay

and deductible information. Prepared the patient for study with

instructions of how to set up Embletta and answered any

questions they may have regarding set up.

Managed the billing of all sleep studies and entered the data

and patient information into Zybex and Boomerang.

Boys & Girls Club, San Diego, CA

July 2007-July 2008

Activity Leader/In-Class Coordinator

Directed instruction with a group of 25 children in a classroom

environment.

Coordinated activities, organized materials, maintained

discipline while delivering educationally relevant

extra-curricular instruction.

Regularly engaged over 200 students in outside activities

(games, hobbies and sports), while always monitoring their

safety and well-being.

Lenihan, Selecky, Chadha Orthopedics, San Diego, CA

Jan 2006-Dec 2006

Front Desk Reception

Provided direct service to patients, answered calls, and

scheduled appointments

Served as an interpreter and translator for both the doctors

and Patients in all areas of business.

Responsible for pulling and filing patient's medical files,

inputting data, and keeping files updated.

Friends of Sweetwater Schools, National City, CA September

2006-December 2006

Data Entry/Phone Operator

Temporary employment assisting the district in passing a

proposition that would help fund construction of school

buildings and repair dilapidated facilities.

Assisted in data entry and analysis.

SCORE! Educational Service, San Diego, CA January

2005-January 2006

Assistant Coach

Instructed students ages 5 to 12 in basic reading and written

language skills.

Held regular conferences with parents regarding student

progress.

Assisted in office duties such as filing, data entry, and

answering phones.

Education SouthWestern Community College, San Diego, CA

Liberal Studies

Child Development

Eastlake High School, Chula Vista, CA

Diploma

ResMed Inservice

Adapt SV Set up

Mask Fitting

Ongoing Education

Paradoxical Breathing Tracking return of CPAP Machines

Pediatric OSA The Case of the inadequate Bi-Level

Sizing gauges for Quattro FFm VPAP III ST

Bi-Level with Back up Rate CPAP and LV Function

Complex Sleep Apnea Upper Airway Resistance Syndrome

References Available upon request.

Contact this candidate