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Supply Chain Customer Service

Location:
Olive Branch, MS
Salary:
45000
Posted:
February 26, 2014

Contact this candidate

Resume:

Tawan Puryear

****Woodson Dr.

Olive Branch, MS *8654

(662)890-0312hm

(662)306-3258cell

accu5q@r.postjobfree.com

Objective:

Seeking a position that will utilize my proficient skills while offering an

opportunity to enhance the growth of my career.

Employment History:

1/2012-Present- Aerotek, Memphis, TN Quality

Specialist, Warehouse Associate

*Pick, Pack, Label, palletize

*Assemble kits, seal on RF sealer machine

* Quality Specialist inspecting surgical kits inbound

7/2011-12/2011- Instaff, Olive Branch, MS Quality

Control/SeasonalPicking Supervisor

*Q.A.Items before shipping to customers

*Supervisor over picking, shipping and replenishment

*MAS, 02 and Bridge systems

*Responsible for 1-40 associates

*Tracked productivity for all positions, Created productivity spreadsheets

*Conducted prework meetings, Training associates, forklift certified

*Data Entry, Assembling product

*In House Recruiting

7/2008-6/11-Helen Of Troy, Southaven, MS Operations

Supervisor

*Run EDI Reports to view deliveries for the day

*Conduct prework daily meetings, Work closely with all employees to make

sure each delivery is complete

*Track productivity reports, Create daily forecasts for revenue goals

*Supervisor over two different accounts

*Responsible for supervising a team of 1-80 non exempt associates plus

temporaries

*Ensure good safety and housekeeping practices are followed throughout the

warehouse

*Complete attendance, track overtime and report hours daily, Created

productivity and attendance charts

*Work closely with traffic and customer service to ensure all deliveries

are shipped daily

*Run actual reports to ensure goal has been reached for the day

*Email end of day report nightly, Created a Productivity Tracker

*Vendor Compliance, Safety Committee Team

*Training employees, Working with Q.A.'s to make sure orders are shipped

correctly

*Managing others,creating SOP's,Inventory, cycle counts, empty bin

locations, damage process

*5 S program in place, Implementing new processes and improvements

1/2007-7/2008- Kuehne-Nagel, Southaven, MS Shipping

Warehouse Supervisor

*Direct daily operational shipping activities to ensure customers' needs

are met

*Work closely with all employees so that all shipments go out daily

*Track productivity reports, recap end of day reports to Operations

Management

*Responsible for supervising a team of 1-100 non exempt associates plus

temporaries

*Ensure good safety and housekeeping practices are followed throughout the

warehouse

*Cross train employees for other job functions throughout warehouse

*Responsible for all deliveries to be shipped daily, Worked closely with

customer service

*Carried emergency phone on weekends to ship emergency orders, Safety Team

*5 S program in place

*Responsible for creating monthly budget for department

*Start up account implemented SOP's work instructions, policies and

procedures, Safety team member

10/2005- 01/2007 FedEx Supply Chain Services Memphis, TN Supervisor of

Operations

*Directed daily operational activities to conform to FedEx Supply Chain

*Generates operational reports used in assessing effectiveness of branch

revenue *Responsible for supervising a team of 1-10 nonexempt associates

plus temporaries,Directs the daily operational activities to ensure all

FedEx Supply Chain Services and client established objectives are met

*Responsible for communicating shift activity to Operations Manager

*Responsible for managing shift personnel relations, team building,

training, and the performance review process,5 S program in place, Safety

Team

*Accountable for safety and good housekeeping within FedEx Supply Chain

Services and client guidelines

*Prepared International documents for shipments

1/2004 -10/2005 FedEx Supply Chain Services Memphis, TN Associate

Distribution Process Rep.

*Research and resolve customer inquiries regarding specific shipment

information

*Handles daily issues concerning systems, billing, field delivery, and

other areas to ensure contractual service levels are being met

*Train new employees, Monitors employee performance levels and resolves

conflicts in scheduling

*Prepares and submits weekly and monthly reports to provide information

relating to contractual service level measurements

*Lead - International department prepared Intl' documents, shipping, added

value, QA, Returns, Inventory Control, Receiving

4/2001 - 1/2004 FedEx Supply Chain Services Plymouth, MI Logistics Route

Coordinator

*Monitor inbound and outbound freight for Grede Foundries

*Set-up expedites and handle indirect routing requests

*Properly implement and report spot buys,Investigate all exception

processing issues to ensure the input of accurate information

*Serve as point of contact for Site Liaison(s) assigned to my respective

Grede Foundry plants, General Motors

*Participate as a team player within the FedEx Logistics center environment

by sharing related information and being available to assist others

Skills:

Microsoft Word / Excel, Windows 95, 98, 2000,2007, XP, ME, and NT 4.0,

Outlook, Lotus Notes, Kronos, Chauffeur License, Certified Powered

Industrial Truck Trainer, QSHE certifications, and ISO certifications.

Experience with startup accounts, SAP, MARC, TMF, FedEx Powership, Oracle,

CIEL, DHL, BAX, UPS shipping systems. Ability to multi-task and prioritize,

good organizational communication skills, international shipping

experience.Creating flowcharts, work instructions, time studies for

productivity, workload balance charts, value add analysis, setup for

reduction. 5S Housekeeping, safety 6S, First Aid CPR AED certification,

International documentation

Education:09/1986 - 06/1990 Arlington High School Arlington, TX Diploma

G.P.A - 3.6

New Horizon Online Classes (enrolled) Management Classes-The Right Fit

References Available Upon Request



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