Cecilia Arreguin
***** **** ****** 408-***-****
San Jose CA, 95127
acctsd@r.postjobfree.com
Summary
An experienced administrative support specialist, with 5+ years of experience in the customer service industry. A motivated and
effective team player with proven ability to analyze issues, set priorities, implement projects, and achieve successful results working
independently within assigned time lines. Knowledgeable individual with a high degree of quality and a mindful eye to cost cutting.
Ability to multi-task and change direction quickly in a fast paced, complex environment with competing demands. Possess strong
analytical skills, sound business acumen and exert a strong positive influence. Can relate easily to a broad spectrum of people, and
speak, and write with logic, clarity, and conviction. Bilingual professional (English/Spanish).
Special Skills and Knowledge
•
• •
Microsoft Suite Word, Excel, PowerPoint, Outlook Certified Medical Terminology Translator
• •
SAP Familiar with HIPPA, OSHA,GMP,and ISO Regulations
• •
Sales Force Data Entry
• •
File Maker Pro 10 key Touch 55 WPM
Education
AA in Business Management with emphasis in Property Management
Stevens Henager College, Salt Lake City UT 2010-
2012
Work Experience
Atr International (Customer Service Coordinator/ Administrative Assistant ) May 2013-
Current
Data Entry (Execute job placement orders in a timely manner)
Update candidate and employer profiles –verify and maintaining records(Document Management)
• On-boarding for new employees (sets up network access, Badge access, etc.)
• Order supplies and stock inventory
Generate company reports to Executive personnel(CEO/VP of Sales)
Schedule and Manage demanding Outlook Calendars
Provide customer support- Meet and Greet guests and clients
Manage mail room (Fedex,USPS,UPS,etc.)
Create and edit job posting on websites ( Monster, Indeed, Dice, Career Builder)
Securematics (Finance Assistant) Contract January 2013-
May 2013
Assist with recovering state and federal tax documentation
Provide project updates to managers
Update Internal customer information
• Proofread Contracts
Provide customer service via phone and email
Provide support to customers pertaining to previous Income tax records
Ryder Rental and Leasing (Rental Management Associate/Dispatcher) Contract July 2012-
December 2012
Sales, marketing, Operations and Asset management
Accounts Receivable
Resolved scheduling conflicts with vendors
Front line sales agent for commercial vehicle rentals
Provide backup assistance to dispatch Director
Fleet management, responsible for scheduling preventative maintenance for a fleet of 700 vehicles
• Contract Administration
Comcast (Collections Account Executive) Contract May
2011-April 2012
Handled account receivable and cash flow, secured payments via CC and electronic check
Gathered statistical information, generated financial reports and presentations
Account Reconciliation
Generate quarterly statistic information for upper management
Gold’s Gym (Front Desk Coordinator) September
2009-July 2011
Provided control of front desk area
• Greeted guests/Provided Customer Service
Scheduled appointments and maintained business calendar
Processed warranties for equipment owned by the facility
Generated purchase orders/ Inventory Control