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Customer Service Nurse

Location:
Laurel, MD
Salary:
50,000
Posted:
February 24, 2014

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Resume:

Cheryl Bryan

***** ********* ****

Laurel MD ****8

Home: 301-***-****

Email: acctpi@r.postjobfree.com

Professional Profile

Experienced motivated Licensed Practical Nurse with a proven track record of excellent patient care,

reliability, and responsibility, With an ability to establish a positive rapport with patients, family, staff,

and, physicians. Work experience that involved a variety of clinical environments giving me the

knowledge and confidence to handle any Clinical setting.

Anchorage Nursing and Rehabilitation Center

2013-Current

LPN Charge Nurse

• Administered medications according to policy and document administration of

medications, nursing interactions and observations.

• Evaluates and documents, clearly and accurately, resident’s responses to nursing

care.

• Answer patients' calls and determine how to assist them.

• Provides basic patient care and treatments, such as taking vital signs, dressing

wounds, tracheotomy care, and catheterizations

• Presents accurate and comprehensive shift reports to oncoming nurses, including

resident conditions, unit activities, actual and potential problems and possible

solutions.

• Admission and discharge of patients

• Assists patients and families members in education of their health care needs

• Administers medication via G-Tube, PO, SQ, IM, SL, IV therapy, and nebulizers.

Proxy Personnel

2009-2013

LPN Care Coordinator

Performed EKGs within practice

Prepared and administer medications, per protocol in a timely fashion.

Maintained Patient chart and confidential files

Refilled medication per protocol.

Provided pre and post-operative patient care.

Educated patients/families on post-operative care during patient discharge.

Assisted physician in patient care, treatment and procedures.

Sterilized instruments and maintained a clean examination room.

Updated medication history and information in the HMR sliders when

appropriate.

Accessed Health Maintenance Rules of all patients with schedule appointment

and add remark for needed services.

Reviewed pediatric schedules for patient overdue for WCC.

Obtained ER/discharge summaries form medical records staff and contact patient

to ensure follow-up with their PCP.

Contacted patient on diabetes care plan list by phone or mail to ensure

compliance with treatment and to provide education.

Assisted with diabetes group sessions.

Assisted patient with coordinating specialty visits.

Assisted doctors with entering meaningful use as needed.

Assisted with performing wellness enhancers.

Crofton Care and Rehabilitation Center

2008-2009

LPN Charge Nurse

• Completed MMDS on a monthly basis weekly skin assessments

• Assisted with admission and discharge of patients

• Supervised G.N.A’s

• Administered medication via GT/NGT, PO, SQ, IM, SL, IV therapy, nebulizers

etc., and document administration of medications, nursing interactions and

observations, and performance of treatments on appropriate forms

• Provided basic patient care and treatments, such as taking vital signs, dressing

wounds, tracheotomy care, foley catheter insertion and care.

Renal Advantage INC. Dialysis Center

2007-2008

LPN Nurse

• Participated in implementation and evaluation of pt with ESRD

• Prepare and administered medications, injections, as prescribe by MD.

• Preformed lab procedures, and provided wound care as needed.

• Initiated and terminate dialysis treatments of patients with permanent.

• Fistulas, grafts and catheters

• Collected patients’ data including status of vascular accesses, lab work, patient

assessments and reports changes to RN/Center Director

• Cleaned and monitored medical equipment per protocol

Mariner Nursing and Rehabilitation Center

2004-2007

LPN Charge Nurse

• Administered medications according to policy and documented administration of

medications, nursing interactions and observations.

• Evaluated and documented, clearly and accurately, resident’s responses to

nursing care.

• Provided basic patient care and treatments, such as taking vital signs, dressing

wounds, tracheotomy care, and catheterizations

• Presented accurate and comprehensive shift reports to oncoming nurses.

• Assisted with Admission and discharge of patients

• Provided wound care.

ADDTIONAL INFORMATION:

• Professional telephone / verbal communication skills

• Strong organizational and time management skills with excellent attention to

detail

• Excellent customer service, people skills with good judgment and commitment to

high ethical standards

• Flexible positive attitude and ability to interact effectively at all levels, a team

player

• Excellent computer skills

• Flexibility to work overtime if needed and to easily and eagerly accept changes

• Ability to juggle multiple priorities and tasks effectively

• A motivated self-starter who loves working within a large team and fast-paced

environment

EDUCATION:

2012-Present

Howard County Community College

Major: Nursing (RN

Harrison Center of Education

2002-2003

Practical Nursing Program



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