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Customer Service Management

Location:
Florida
Posted:
February 24, 2014

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Resume:

AIDA D. IRIZARRY

*** ******** ****** * CRANSTON, RI 02910 * 401-***-**** *

acctp9@r.postjobfree.com

PROFESSIONAL QUALIFICATIONS

. 5+ years in Property Management

. Extensive background in computer software, including management

software

. Broad knowledge of Affordable Housing, Federal, State and Local

Housing Laws

. Detail-oriented; ability to work well independently with minimal

supervision

. Very organized, ability to multitask

. Ability to take initiative and be self-motivated

. Superb written and verbal communication skills

. Customer Service - oriented, excellent resident rapport

. Rent Deposits

. Rent-ups, certifications/recertification, move-ins/move-outs

. Waitlist management with HUD and LIHTC programs

. Bilingual, fluent in English and Spanish

CERTIFICATIONS

. Specialist in Housing Credit Management, NAHMA

. Fair Housing Compliance Certified, NAHMA

. Notary Public, State of Rhode Island

WORK EXPERIENCE

Assistant Property Manager - First Realty Management Corp. Boston, MA

(January 22, 2008 - Present)

. Community Works RI Portfolio, Providence, RI ( 100% Tax Credit/Section

8 Vouchers/Home)

. Olneyville Housing Corporation, Providence, RI (100% Tax

Credit/Section 8 Vouchers/Home)

. Oxford Place/Oxford Gardens, Providence, RI (100% Tax Credit/Section 8

Project Base)



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