Silvana T.
Mangold
silvanamangold@yahoo.c
om
Key Experience
Licenses
March 2005
to
October 2007
Skill
Highlights
Work
Experienc
e
Octo
ber
2007
t
o
Octo
ber
2012
h commercial and
13 + years in private insurance carriers as well
the as insurance and collections
healthcare
procedures Composed professional demeanor
●
field with 5
years as a
Data Entry and 10-Key Outstanding problem solver
● ●
Medical
Payment Resourceful and reliable
Poster with ●
background ● Strong skill sets with Microsoft Excel
in DME billing
Windows, Medi Tech, Brightree, CPR
and
Plus and Fastrack softwares
collections
●
along with 2
years in a
medical office T
as a Front e
Desk
a
Receptionist
m
and 6 years
hospital
experience as p
an Obstetrics
l
Technician/U
a
nit Secretary
y
in clinical and
e
clerical roles,
r
records
management w
and it
maintenance h
and p
appointment
o
setting.
s
Experience in
it
Word, Excel,
i
Meditech,
Brightree, v
Fastrack, e
CPR Plus, a
Team DME, tt
Mysys it
Tiger,10-Key,
u
Data Entry
d
and Accounts
e
Payable.
●
Billingual in Knowledgeable in Medical
Spanish. Terminology
Desires a role ●
in a office,
medical or
C
hospital
l
environment.
o
s
e
a
Surgical tt
Technology e
Certificate n
ti
o
n
• t
Fa
o
mil
d
iar
e
wit
tail CU-Serve Corp.
A
● Re Cuyahoga Falls, Ohio
se
arc Payment Poster
h
an Meticulously tracked and resolved
underpayments.
d
dat Performed quality control of the data entry
system to verify that claims and payments
a
an were posted correctly.
aly Accurately posted and sent out all medical
sis claims.
● Submitted electronic/paper
claims documentation for
timely filing. Posted and
Deadline-driven
adjusted payments from
● Ex insurance companies.
cel Confidently and adeptly
len handled claim denials
t and/or appeals.
wri
tte
n Women's Health Group
co
Akron, Ohio
m
mu Front Desk / Receptionist
nic
ati Greeted visitors and patients. General office
on duties such as answering multiple telephone
lines, completing insurance forms and mailing
monthly invoice statements to patients.
Scheduled office appointments, out of office
tests and diagnostic procedures.
September 1998 Foothill Presbyterian Hospital
Glendora, California
to
Obstetrics Technician / Unit Secretary
October
Maintained accurate records of patient care, condition, progress and
2004
concerns. Monitored vital signs, such as blood pressure and pulse.
Obtained information about clients' medical history, drug history, complaints
and allergies.
Provided pre- and post-operative care.
Assisted patients with bathing, oral hygiene, grooming, feeding and
elimination. Kept facility stocked with necessary supplies, equipment and
instruments.
Assisted doctors with surgeries and non-invasive procedures.Transported
patients to and from different departments.Collected blood, tissue and other
laboratory specimens and prepared them for lab testing.Managed various
general office duties such as answering multiple telephone lines, ordering tests
and scheduling surgical procedures.
Performed monthly inventory and maintained office and medical supply
counts.Instructed patients and family members on proper discharge care.
Birth certificate clerk.Spanish interpreter.
Education
California Business Institute El Monte, California
Surgical Technology
References Available Upon Request