Administrative Assistant Customer Service
Resume:
Loni Tijerina
acct84@r.postjobfree.com
Seeking to utilize my skills, knowledge, and problem solving ability where attention to detail is valued to
further grow my career and take on new challenges.
PROFESSIONAL EXPERIECNE
Walgreens Corporate, Deerfield, IL November 2011 – Present
Purchasing Coordinator September 2013 – Present
• Processing purchasing orders for 3rd party vendors and assisting team members.
• Communicating with Walgreens personnel on requests for orders.
• Representing the company in a diplomatic and professional manner promoting positive customer
relations.
• Following up with discrepancies as they occurred to ensure timely resolution.
• Updating inventory pricing in ADR7 when needed.
• Approving invoices up to $1,000.00 and routing to higher level approvers when needed.
• Maintaining Access databases for order requests and ensuring timely response to complete orders.
• Maintaining sourcing inboxes for order request and assisting Walgreens personnel.
• Completing vendor set up, management of their accounting and assisting in questions with regards to
AP.
• Assist in tracking and maintaining a contract management system and work with various groups to
ensure that all renewals are validated and processed in accordance to support terms. Load vendor
details into the contract management system including expiration dates, maintenance dates, costs and
other relevant information.
• Accepted a promotion form Office Manager to Purchasing Coordinator.
Office Manager August 2012 – September 2013
• Assisted Division Vice President of Strategic Sourcing and Senior Directors with coordination of
appointments, gathering information for key meetings, screens incoming phone calls and review
important documentation to be reviewed in a timely manner.
• Coordinated both domestic and international travel, including flights, transportation, lodging and onsite
meetings.
• Worked closely with hiring managers, HR, IT and compliance to ensure on-boarding/off-boarding is
completed when required.
• Worked with outside suppliers to gather office needs such as general supplies, food vendors and other
needs when requested.
• “Go To” person for question and concerns about general Walgreens issues for a 75 person department.
• Coordinated Divisional meetings, both on and off site for the 75 person team.
• Completed other special projects when assigned.
Purchasing Coordinator January 2012 – August 2012
• Processed purchasing orders for 3rd party vendors and assisting team members.
• Communicated with Walgreens personnel on requests for orders.
• Represented the company in a diplomatic and professional manner promoting positive customer
relations.
• Followed up with discrepancies as they occurred.
Loni Tijerina
acct84@r.postjobfree.com
Administrative Assistant November 2011 – January 2012
• Represented the company in a diplomatic and professional manner promoting positive customer
relations.
• Performed general administrative tasks, to include, but not limited to: sorting and routing mail, printing
and running reports, organizing supply drawers, organizing and creating systems for office files,
document preparation (e.g. scanning, organizing, printing, copying), sending out items to be imaged,
maintaining and answering questions regarding management schedules, and greeting visitors.
• Helped direct conflict topics for which meeting were more important and rescheduled other.
• Assisted my team members with coding, filing and various projects.
Accurate Arlington Services, Arlington Height, IL March 2011 – October 2011
Office & Administrative Assistant
• Completed all data entry assignments that were given.
• Responsible for managing and processing Accounts Payable & Accounts Receivable tasks.
• Responsible for ensuring that all Bank Reconciliations were completed on time.
• When needed provided back up assistance to the front desk receptionist.
• Responsible for assigned tasks and general office duties.
Bob Rohrman Auto Group, Palatine, IL October 2009 – March 2011
Administrative Assistant, Accounting, Receptionist
• Created monthly Expense reports and analyzed spend.
• Processed checks for the organization.
• Prepared and processed payroll for the organization.
• Made daily bank deposits and tracked reconciliations.
• Ensured that all invoices matched payments, and generated invoices.
• Processed accounts receivable statements for near due and past due accounts.
• Collected payments for receivable accounts.
• Analyzed & reconciled account schedules.
• Posted cash to general ledger sheets.
Active Living Chiropractic, Carpentersville, IL August 2008 – November 2008
Chiropractic Administrative Assistant
• Opened the office and prepared all necessary documents for the day.
• Confirmed and scheduled appointments for the day.
• Completed receptionist duties.
• Scheduled and managed appointments.
• Created patient file and charts.
• Verified insurance coverage for patients.
Radicom, Johnsburg, IL June 2007 – December 2007
Loni Tijerina
acct84@r.postjobfree.com
Receptionist
• Responsible for completing general office duties.
• Provided outstanding customer service.
• Processed all accounts receivable and payable activities.
EDUCATION:
Harper College Palatine, IL
SKILLS:
Microsoft Office (Excel, Access, PowerPoint, Word, Viso, Publisher, Outlook), QuickBooks, ePro, SAP,
AS400, MAS 90 and ADP.
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