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Sales Customer Service

Location:
McClellan Park, CA
Salary:
46 per hour
Posted:
February 25, 2014

Contact this candidate

Resume:

Brook Bartolomei-Hannah

Cell phone: 916-***-**** acct5e@r.postjobfree.com 1088 Amington Drive Roseville, CA 95747

Profile

To obtain a position that benefits from and utilizes my proven track record of increasing

company sales, customer satisfaction, and increasing customer loyalty. Be part of a team

that values and benefits from my loyalty, strong work ethic, and my commitment to my

customers, team members and superiors.

!

Experience

!

MORTGAGE UNDERWRITER, PINNACLE CAPITAL MORTGAGE, FOLSOM, CA ~ 2012-PRESENT

Conventional, FHA, and VA designated underwriter. Reviewed loans and resolved due

diligence issues and audits for secondary market. Successfully retained a 24-48 hour turn

time on all my underwrites and conditions. Worked directly with investors rigorously to

ensure all guidelines and overlays were met with 100% success rate.

MORTGAGE UNDERWRITER LEVEL 4, WELLS FARGO, RANCHO CORDOVA, CA ~ 2008-2012

Retail underwriter for local banking facility. Conventional, FHA, and VA designated

underwriter. Reviewed loans and resolved due diligence issues and audits for secondary

market. Responsible for working closely with Home Mortgage Consultants thru loan

submissions and approvals processes; directly involved in the entire loan process for loans

closing. I worked directly with management, Loan originators, processors, and quality

control. Was the recipient of many customer service star awards for my continued

commitment to our customers.

BUSINESS DEVELOPMENT MANAGER, INDY MAC, RANCHO CORDOVA CA ~ 2006-2008

Outside Sales Representative responsible for growing and maintaining the relationship

between the Broker and the Bank. Increased production volume sales, responsible for

account set up, heightened product awareness, and promoted product and system

training. Responsible for maintaining sales quota and increasing personal sales

productivity, published on production goals monthly, volume rectifying and reconciliation

of client complications, and a analysis of client involvement and production. Increased

sales 15-25% per month during a trending declining market. Successfully achieved

ranking in top 5 for the Indy Mac Western Division repeatedly every month.

!

CONTRACT UNDERWRITER, MGIC/RMIC, EMERYVILLE CA ~ 2003-2006

Contract underwriter for local wholesale and retail lending facilities and audits for

secondary market. Responsible for working closely with brokers on loan submission

approval processes. Directly involved in the loan process in its entirety for loans closing

and corespondent lending.

!

Education

Midway college, Midway, KY Psychology major, Private college, 1992-1994

successfully accepted on a 50% acceptance rate on admissions

Skills

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18 years underwriting experience

Experience with DU, LP, Empower, Data Trac, BYTE Pro, and Encompass platforms

VA, FHA and SAR

No history of due diligence errors or buybacks

Experience cleaning and packaging loans for sale on secondary market

Proficient in Microsoft and Mac platforms including email, internet, and numerous

specialized computer programs

!

References

Available upon request



Contact this candidate