Torre Taylor
Education: Bentley University ****, Bachelor of Science, Management Major (GPA: 3.5),
Sports Management Minor
Study Abroad: Florence, Italy – Fall 2010 Semester (Lorenzo De Medici School)
Work Experience:
RestaurantLink, 900 Massachusetts Street, Suite 200; Lawrence KS 66044
December 2013 - Present
Position: Customer Success Specialist/School Bids Contact
On board new clients with the company, data entry/filing of contract information, and provide
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support for all regional sales agents
Create vendor accounts with schools districts in order to participate in the bidding process for
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products/services that we offer
Complete, submit, and monitor Bids/Requests for Proposals processes
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Payless Shoesource Headquarters, 3231 SE 6th Ave, Topeka KS
July 2013 – December 2013
Position: Customer Support Associate
Provided centralized service for the daily support of all Payless Domestic and International
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Stores and their respective Associates and Customers.
Accountable for Speed of Answer (SOA), the efficient use of company resources, documentation
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of calls, answering emails and providing recommendations to leads and management to enhance
processes and systems
Fish&Bone, 217 Newbury Street, Boston MA
August 2012 – May 2013
Position: Store Management/Social Media Marketing Associate
Likeable Media, 186 South Street, Boston MA
September 2011 – May 2012
Position: Senior Buzz Builder
Maintained and created client profiles on a variety of social media platforms
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Assisted with developing overall marketing strategies and analyzing competitors
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Harvard University Athletics, 65 North Harvard Street, Boston, MA
September 2011 – December 2011
Position: Athletic Marketing Intern
Planned promotional events for the “Crimson Kids Club” and current students
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Provided clerical assistance in the Athletic Department offices
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Town of Oyster Bay, Bayville NY 11790
Summers 2007-2011
Position: Beach Lifeguard – promoted to Lieutenant Lifeguard/Manager (2009)
NY Firefighters Burn Center Foundation, Bayville, NY 11709
January 2009 – May 2013 (on need/temporary basis)
Position: Administrative and Accounting
Activities: Bentley Women’s Lacrosse Division II team member (2008-2011)
Computer Skills: Microsoft Office Suite, Dreamweaver CS5.5, and QuickBooks Pro 2011,
Social Media Outlets (Twitter, Tweetdeck, Radian6, Hootsuite, Facebook Insights, etc.),
Salesforce Software
Cover Letter
Torre Taylor
In the current job market it stands to reason that employers should be selective and diligent in
their selection of new recruits for their business. With this in mind, if your company is seeking
an energetic and creative individual to complement your already dynamic workforce, then please
accept the accompanying resume for your review and consideration for the “Social Media
Manager” position.
I graduated from Bentley University with a bachelor's degree in Business Management with a
minor in Sports Management. Currently, I reside in Lawrence, Kansas serving as the “Customer
Success Specialist” at RestaurantLink. I will be relocating to the Miami, FL area in the next few
weeks and am quite interested in becoming a contributing member of your team.
My unique work experience, in conjunction with my specialized business education, would serve
as a great asset to your organization. While interning for Likeable Media as a “buzz builder” I
found myself assigned to various clients for whom I completed multiple social media-based
projects including content management, design, and development of several outlets. Examples of
these social media outlets included, but were not limited to Facebook, Twitter, LinkedIn,
Google+, YouTube, Yelp, and Foursquare. Additionally, I also worked as a marketing intern for
the athletic department of Harvard University. In this role I was able to experience and execute
multiple strategic marketing campaigns to promote support for the Harvard Athletics program.
My primary focus was spearheading the “Crimson Kids Club,” which was the Harvard Athletics
fan club consisting of children aged twelve and under.
I would greatly appreciate the opportunity for a personal interview as it would better showcase
my enthusiasm and business acumen. Thank you for your time and consideration and I look
forward to hearing from you.