Chase-Julian V. Cheatham **** Russell Avenue Apt. A1,

Mount Rainier, MD 20712 (678)

***-****

accspp@r.postjobfree.com

EDUCATION

Juris Doctor, University of Georgia Law School. July 2010

BA Marketing, Morehouse College Grad. May 2007, Cum Laude

PROFESSIONAL EXPERIENCE

The Gallup Organization

Consultant, Washington, DC

January

2011 - December 2013

A top tier consulting and polling firm where consultants leverage its in-

depth understanding of behavioral and managerial sciences to improve the

business performance of Fortune 1000 companies and healthcare organizations

Consulting & Business Analysis Experience

. Counseled clients to be more customer centric organizations,

identifying key drivers that engage their stakeholders and align

client operations to execute on those drivers

. Identified operational and systemic pain points in clients and

providing change management solutions which improved operational

effectiveness and service execution for clients

. Managed the qualitative research components of the problem discovery

phase, including verbatim interview analysis, focus groups, and

archived documents, providing executives insights into beliefs,

behaviors, and practices of its employees

. Provided leadership in-depth quantitative findings from reports and

independent analysis to support our consulting solutions

. Designed process maps of clients service and operations delivery

model, detailing the gaps that prevent clients from being customer-

focused organizations, leading to streamlined operations and improve

service execution

Client Management Experience

. Managed six accounts with teams of consultants, data analysts, project

managers, contract administrators, and subject matter experts,

ensuring projects have a positive business impact while delivering on-

time solutions at a profitable margin

. Coached executive, mid-level management, and frontline supervisors on

best practices management and leadership behaviors

. Maintained trusted advisor relationship with clients, providing

thought leadership and best practices insights

. Led or supported several business development capture initiatives,

responding to RFP's, drafting proposal and presenting recommended

solutions to top executives

District of Columbia Court of Appeals - Hon. Inez Smith Reid

Clerk, Washington, D.C.

August 2010 - December 2010

. Conducted legal and legislative research through all facets of the

appeals process for Judge Reid

. Prepared legal memoranda and drafted legal correspondence

. Compiled references on laws and decisions required for legal

determination

. Conferred with judge and court officials concerning legal questions,

construction of documents, and granting of orders

Registered Georgia Neutral - Civil Mediation

Mediator, Athens, GA

May 2010 - December 2010

. Facilitated discussions between adverse parties to work toward

mutually agreeable resolutions

. Provided mediation services for variety of civil matters including

labor relation disputes, landlord/tenant disputes, and breach of

contract

. Received special recognition from clients and presiding judges' for

successfully negotiating dozens of settlements for clients

SKILLS / LEADERSHIP ACTIVITIES

. Proficient in Microsoft Excel, Word, PowerPoint, SPSS, Microsoft Access,

and Project

. Recognized by Gallup's CEO, Jim Clifton, for spearheading program that

graduated 200+ underprivileged youth through comprehensive program to

teach them workplace readiness, Gallup methodologies, and Strengths in

conjunction with, DC based non-profit, Center for Social Leadership.

. Currently studying for 2014 PMP certification

. Vice President of Community Relations, UGA Black Law Students

Association, 2007 - 2009

. Member, Alpha Phi Alpha Fraternity Inc. 2008- Present

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