Rikita V. Butler, CMRS
**** ***** ******* **** ***. 118, Milwaukee, WI 53225 accsmh@r.postjobfree.com 414-***-****
CAREER SUMMARY
• To be able to use training learned in field of study in a professional based setting at a healthcare facility
• Training in electronic medical records, coding, medical reimbursement and billing
• Certified Medical Reimbursement Specialist (Passed Exam (AMBA) August 2013)
• Knowledgeable in HIPAA guidelines, medical terminology and anatomy and physiology
• Computer savvy with advanced skills in Microsoft Word, Excel, Access, Publisher and Power Point
• Exceptional organization skills and ability to prioritize tasks while multi-tasking
• Accurately types 51 words per minute
• Has been using customer servicing skills for over ten years
• Very attentive to details and accuracy, with the ability to work in a team and independent
• Great telephone aptitude with a professional manner
EDUCATION & PROFESSIONAL DEVELOPMENT
Bryant & Stratton College, Glendale, WI Graduation: December 2013
• Associate Degree in Applied Science: Medical Administrative Assistant
• GPA 3.5/4.0; Recipient of Academic Achievement Awards
INTERNSHIP EXPERIENCE
Medical Administrative Assistant Intern, R.E.A.C.H. Clinic, Brown Deer, WI September 2013 – November 2013
• Provided patient schedule of the day to the doctor; pulled patient charts
• Managed clinic’s Google calendar; scheduled patients’ appointments
• Handled patient files; processed billing to third party insurance providers
• Answered multiple line phone system; assisted patients with prescription requests
• Verified insurance coverage; kept patient charts and paperwork organized at all times
EMPLOYMENT HISTORY
Medical Records Technician, Episource, Milwaukee, WI January 2014 – Present
• Travel to different medical clinics in the Wisconsin area to review medical charts
• Scan all medical information requested by an insurance company to verify patients services, diagnosis, past
medical history and additional requested information
• Follow the HIPAA compliance law when handling each patients’ medical record
Caregiver, IRIS, Milwaukee, WI November 2013 – Present
• Provide daily care to client needing assistance due to multiple medical conditions
• Manage schedule for client; schedule doctor’s appointments; coordinate transportation to and from
appointments
• Communicate with doctors to discuss observations and to gain clarification on conditions and care needed
• Verify if durable medical equipment needed is covered under client’s insurance (Title 19)
Food Service Assistant, Costco Wholesale, Pewaukee, WI October 2011 – Present
• Offers exceptional customer service skills to guarantee member satisfaction
• Completed OSHA training for food safety standards
Student Worker, Bryant & Stratton College, Glendale, WI November 2012 – Dec. 2013
• Provides students and faculty with assistance with book purchases, book check outs and other library
resources
• Keeps library organized for students, faculty and co-workers; maintains a professional demeanor at all
times
Seasonal Office Assistant, Milwaukee Area Technical College, Milwaukee, WI August 2008 – March 2011
• Assisted student, faculty, the general public with assistance when necessary
• Organized and filed student financial aid paperwork, from purchases to returns while maintaining confidentiality