Alisandra M. Alvarez accsm4@r.postjobfree.com

**** *. ********* *** – 723 - 6005

San Antonio, Tx 78201

Customer Care

* Security * Stocking *Cash Registers

*Jewelry *Planograms *Scheduling

*Inventory *Exchanges/Returns *Training

Professional Profile

Waitress (Pancho Martinez)

El Cazador

809 Willowbrook Dr. Ste 114

Hinesville, Ga 31313

912 – 980 – 4144

December 2012 to August 2013

Achievements

*Held perfect attendance record

*Comprehensive knowledge of menu, presenting bill & accepting payment

*Taking customers orders & verifying satisfactory service upon departure

*Assisted in menu selections & made suggestions on what the guest wants

*Answered any menu questions regarding food & drink items

Responsibilities

*Greet guests and accompany them to their tables

*Present menus and answer questions

*Check regularly to ensure enjoyment of meals

*Take dishes & glasses away from tables

*Stock service area with supplies needed

Citi Trends (Toya Farmer)

229 W. General Screven Way

Hinesville, Ga 31313

912 – 980 – 2590

May 2012 to October 2012

Responsibilities

*Assist guests on the salesfloor & fitting room

*Pull any layaway for a guest as well as put layaway in the stockroom

*Unload merchandise and put accordingly on the sales floor

Night Auditor (Juanita Foley)

Springhill Suites by Marriott

3636 NW Loop 410

San Antonio, Tx 78201

210 – 737 – 6086

December 2009 to March 2012

Achievements

*Met deadlines consistently

*Held perfect attendance record

*Promoted to full time after 6 months

*Successfully completed Monthly Sales Reports

*Redesigned & implemented various menus & guides for out of town guests

Responsibilites

*Clerical Tasks

*Run Nightly Audit

*Manage Customer Accounts

*Handle & resolve customer issues

*Face to face interactions with guests

*Keep accurate records of all transactions

*Communicate & coordinate with Internal Departments

*Schedule pick up/drop off guests at San Antonio International Airport

Nanny (Darrell & Yolanda Hardin)

10423 Crestfield Dr

Riverview, Fl 33569

813 – 367 – 6594

April 2009 – December 2009

Achievements

*Created family traditions

*Potty trained 3 year old and 2 year old

*3 year old knew his colors & numbers

Responsibilities

*Create fun filled activities

*Assisted with light housekeeping duties

*Providing healthy but fun meals & snacks

Front Desk Clerk (James Palmer)

Comfort Suites

6350 N IH35

San Antonio, Tx 78218

210 – 646 – 6600

December 2005 – April 2009

Achievements

*Perfect attendance Record

*Kept accurate record of guests information

*Provided extra training with new employees

Responsibilities

*Answer phones on a multi phone line

*Check in/out guests

*Handle financial transactions

*Assist with Human Resource

CSR (Diana Corona)

Target

8244 Agora Parkway

Selma, Tx 78154

210 – 945 – 9102

November 1995 to October 2004

Achievements

*Volunteered at Ronald McDonald House

*Completed March of Dimes * Susan G. Komen walks

Responsibilities

*Answering a multi phone line system *Assist with various departments

*Assist with guests at the Fitting Room *Checking guests out at the registers

*Verify proper identification with each credit card or check purchase

*Ensure each exchange & return was handled with accuracy

Education

San Antonio Community College (1998 – 2001)

1300 San Pedro Avenue

San Antonio, Tx 78212

210 – 486 – 0000

Berlin American High School (1991 – 1992) Diploma

Berlin, Germany

Graduated 1992

Frankfurt American High School (1990 – 1991)

Frankfurt, Germany

Silver Valley High School (1988 - 1990)

35484 Dagget – Yermo Rd

Yermo, Ca 92398

760 – 254 – 2693

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