Customer Service Real Estate
Resume:
Denise Voyles
Temecula, CA, ***91, United States
accs7r@r.postjobfree.com
OBJECTIVE
Working as Phlebotomist, I have successfully preformed 12 capillary/dermal sticks, 53
intravenous/hard sticks, and observed 4 ABG. I have also preformed heel sticks and urinalysis
tests. I’ve worked on patients of all ages and ethnicities from infant to elderly and I feel
comfortable working with any potential patient. I have experience in the ER and hospital
setting but I am willing and excited to venture into new territory, hopefully in traveling and
outpatient care. Also, I have received a letter of recommendation from the school that I
attended and graduated at the top of my class.
PROFESSIONAL EXPERIENCE
SDL REAL ESTATE Temecula, CA United States
Cleaning Service January 2004 Present
• Overseas all cleaning responsibilities for company's properties and office buildings. Calls
clients personally, when asked, to set up a cleaning service. Goes into detail about pricing and
then schedules an appointment for services. Owns and manages the cleaning company Daisy
Dukes. Also cleans the office of SDL Real Estate weekly emptying trash bins, dusting and
such.
DAISY DUKES! Temecula, CA United States
Owner/Operator January 2000 Present
• Contacts potential cliental about cleaning services for their properties either through the Real
Estate company or private party. Sets up an appointment to discuss details on the job to be
preformed. Schedules employees to execute the jobs in a timely manner. Deals with payroll and
invoicing of the company. Has increased the amount of business 30% over the last year alone
through advertising and improving customer service.
EDUCATION
Warren High School Downey, CA United States
High School Diploma, Jun 1981
• Studied General Education over the course of 4 years.
GED Testing Service, Washington DC United States
Jul 2013 Sep 2013
• Obtained GED in 3 months through GED Testing Service Company
CPT Complete Phlebotomy Training INC., Menifee CA United States
CPT I Certification, Oct 2013
• Obtained Certification for CPT I through an excelled course. Class hours and clinical hours,
preformed at Hemet Valley Medical Center and Menifee Valley Medical Center, both
completed in a timely manner. NCCT, CPR and CPT I certified through the state of California.
License and certification numbers will be provided upon contact.
ADDITIONAL SKILLS
• Exceptional Customer Service skills through one on one contact, over the phone and through
computer communication. Told to be very comforting and passionate with patients of all ages
and ethnicities. Perform blood draws quickly and as painless as possible. Carries self with high,
professional standers and keeps self well groomed at all times.
• I also have letters of recommendation from both school and previous employer stating that I
was a pleasure to have been apart of their team. I take this very seriously and plan to continue
this high level of standard for any position offered to me in either hospital or clinical settings. It
is never the wrong time to hire the right person and I can guarantee that upon hiring me, your
company will not be disappointed. I work well with others as well as learning new material and
policy rather quickly. I do not have to be told multiple times to do things; rather, I like to do
them on my own prior to being asked.
References
Kathy Savant
Owner SDL Real Estate 1992 Present
27420 Jefferson Ave 101A
Temecula, CA 92591
Known for 20+ years
Wendy Sykora
Respiratory Therapist 2004 Present
43654 Corte Cabral
Temecula, CA 92591
Known for 10 years
Tonja Perez
Special Education Transportation Assistant 2004 Present
42977 Cinnamon Lane
Temecula, CA 92592
Known for 10 years
Rocky Hill
Owner Hill’s Alcohol and Drug Treatment Center 2004 Present
42145 Lyndie Lane Suite 108
Temecula, CA 92591
Known for 10 years
Contact this candidate