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Quality Control Manager

Location:
Pleasant Ridge, MI
Posted:
February 23, 2014

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Resume:

VONCELL DUNCAN

***** ********* **** * Belleville, MI 48111

313-***-**** * accs55@r.postjobfree.com

OPERATIONS/PRODUCTION/PLANT MANAGMENT

Professional Manager who excels in warehousing, logistics, transportation

and daily operations with 20 years of experience; leading 120+ UAW

employees and $60 Million in inventory; proactive in flagging and

developing solutions for process inefficiencies; seeking to apply lean

management to drive long-term company growth; and the ability to build

relationships, drive for results, manage people, processes, increase

productivity, reduce cost, improve quality and implement cost saving.

. Injection Molding . Six Sigma .

Procedure Development

. Lean Manufacturing Practices . Process Improvement .

Quantifiable Revenue Increases

. Facilities/Operations Reengineering . Safety Compliance .

Total Quality Management

Accomplishment & Recognition

. Tooling savings of 255,000 as a direct result of downsizing from 2

straps to 1-no pcs cost change

. Created critical key performance, KPI to track and improve on-time

delivery, customer issues and safety statistics.

. 2012 CCARRY Award: CCA Reward & Recognition for continued Excellence

Performance

. Increased lines per hours by 20% to achieve departmental goal

. Received letter of commendation form the President on Quality Control

Improvements

Implemented a Cost Saving in excess of $400,000 in shipment packaging

cost for New United Motors Implemented a return dunnage system;

streamlined expediting process eliminating customer/supplier down time

. Improved all quality metrics for a year straight (wrong part by 9.1%

wrong quality by 21.1% & damage by 9.3%)

PROFESSIONAL WORK HISTORY & EXPERIENCES

10/07 - Present PPB/Operation/Plant Management

General Motors CCA/RDC

. Oversee companywide purchasing function to ensure supplier price,

quality, and metrics

. Investigates and resolves engineering problems utilizing available

resources in all aspects of the project, including tooling,

processing, part qualification, cost analysis, budgeting, forecasting,

sales, quoting, billing, quality control, product design, improvement

recommendations, and general project organization and management.

. Toyota Production processes APQP, PPAP, TPS and TPM

. Ensures quality parts are produced on schedule according to production

schedules.

. Interprets company policies to workers and enforces safety

regulations.

. Adept in the areas of die casting as well as solidification modeling.

. Establishes or adjusts work procedures to meet production schedules.

. Recommends measures to improve production methods, equipment

performance and quality of product.

. Suggests changes in working conditions and use of equipment to

increase efficiency of department.

. Analyzes and resolves work problems, or assists workers in solving

work problems.

. Improved methods for error-proofing & reduced production waste.

. Coordinates all aspects of a customer's project including tool builds,

qualification, and production.

. Implement countermeasures to reduce waste from Business Process

Development Board

. Approve purchase orders to ensure compliance to requirements for

assigned commodities.

. Collaborate with Engineers to ensure workflow of Design, Prototype,

and order fulfillment meets standards

. Improved all quality metrics for a year straight (wrong part by 9.1%

wrong quality by 21.1% & damage by 9.3%)

. Follow market trends and advise management of recommended changes to

commodities due to trends/situations.

. Ensure purchase orders are issued to cover requirements for assigned

products, goods, and services.

. Evaluate processes and implement trends to improve quality and

customer satisfaction

. Actively involved in union negotiation

. Expedited delivery of 26 dedicated trailers and Interline/Canada

trailers daily

. Coach, counsel, and discipline employees to achieve departmental goals

. Administered audits and quality evaluations reinforced standard

operation procedures

. Achieved 100% on-time PDC to carrier for 9 months; Administrated DOT

qualification procedures,

. Earned IATA Dangerous Good Regulations Certification

10/05 - 10/07 Operations/Plant Management

Bartech (General Motors CCA)

. Maintain daily trend charts on performance, analyze data, and

implement process improvements.

. Implement countermeasures to reduce waste from processes and business

process development -BPD Board

. Actively involved in union negotiation

. Lead, direct, and manage inbound and/or outbound operations;

. Maintains and tracks organizational process flows, productivity and

determines manpower requirements

. Initiate business process re-engineering efforts and quality control

improvements, SPQRCE

04/05 - 10/05

Logistics manager

FedEx Supply Chain (GM Power Train Plant)

. Managed 300 Suppliers shipping parts to GM- Romulus Engine Plant

. Collaborated with Engineers on Quality Control Improvements and New

Part Releases

. Partnered with Non-Compliant Suppliers to ensure quality standards and

adherences to proper customer's shipment requirements.

. Managed Inbound and Outbound flow of product, supported daily build

and ship requirements

. Developed daily production plans and requirements

. Analyzed and assessed daily product needs to ensure sufficient

products were available to meet schedules

06/02 - 04/05

Loan Officer

Duncan Enterprise

. Assisted prospective clients in applying for loans and determining the

type/mount of loan

. Assessed the creditworthiness of loan applicants

. Actively recruited new clients

04/01 - 06/02

Operation/Liaison Manager

Central Global Express-Headquarters

. Served as Liaison between supplier, customer, and carrier on domestic

and foreign markets

. Developed manifest to effectively capture shipment requirements,

reducing error rate and costs

. Trained and facilitated session for carriers/suppliers on external

logistics system and quality control requirements

. Managed Import and Export customs clearances, International Air,

Ocean, and Land freight forwarding

. Supervised Warehousing, Distribution, Inventory, Quality Control, and

package management

. Managed production, cross-docking operations, LTL carriers, services

of in-house career

. Managed direct inventory line support for Denso; Managed expedites and

charters.

. Interfaced with Director of Operations facilitation daily logistics

meetings with Supplier's personnel

EDUCATION

Bachelor Management Organizational Development

Spring Arbor University GPA 3.62 - 108 Credits Hrs.

Graduation Date: May 2014



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