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Management Project

Location:
Hemet, CA
Posted:
February 23, 2014

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Resume:

M A RY M Y H R E

***** *** *** ** *. Spanaway, WA 98387 253-***-**** accs2i@r.postjobfree.com

P RO F E S S I O N A L S E RV I C E S L E A D E R

P R O J E C T M A N A G E R P R A C T I C E D I R E C T O R H C M F U N C T I O N A L C O N S U LTA N T O R G C H A N G E

MANAGEMENT

INNOVATIVE, RESULTS-FOCUSED CONSULTING PROFESSIONAL WITH OVER 20 YEARS OF EXPERIENCE IN ERP

IMPLEMENTATION, PROJECT MANAGEMENT AND ORGANIZATIONAL CHANGE MANAGEMENT CONSULTING.

EXPERIENCED PROFESSIONAL SERVICES LEADER WITH EXTENSIVE EXPERIENCE IN MANAGING LARGE ERP

IMPLEMENTATIONS, BUSINESS PLANNING, OPERATIONS MANAGEMENT, CREATIVE SOLUTION DESIGN, MARKETING, IT

SERVICE DELIVERY AND TALENT MANAGEMENT.

EXPANSIVE KNOWLEDGE OF ERP VENDOR SOFTWARE APPLICATIONS, MODULES AND IMPLEMENTATION

METHODOLOGIES. IMPLEMENTATION EXPERIENCE SPANS ALL MAJOR INDUSTRIES INCLUDING COMMERCIAL,

HEALTHCARE, HIGHER EDUCATION, UTILITIES AND PUBLIC SECTOR ORGANIZATIONS.

PROJECT LEADERSHIP AND STRATEGIC ACCOUNT MANAGEMENT FOR STRATEGIC SAP AND PEOPLESOFT PROJECTS

RESULTING IN STRONG CLIENT RELATIONSHIPS AND REFERENCES

EXPANSIVE HCM FUNCTIONAL ANALYSIS, CONFIGURATION AND IMPLEMENTATION EXPERIENCE IN PEOPLESOFT

HCM: HUMAN RESOURCES, TIME & LABOR, PAYROLL AND BENEFITS ADMINISTRATION AS WELL AS OTHER

FUNCTIONS

MANAGED DEVELOPMENT AND DELIVERY OF LARGE SCALE RFP PROPOSAL RESPONSES FOR ORACLE, PEOPLESOFT

AND SAP IMPLEMENTATION, UPGRADE, CHANGE MANAGEMENT CONSULTING AND APPLICATION MANAGEMENT SUPPORT

SERVICES.

Core Competencies

Leadership Project Planning & Management Organizational Change

Management

Business Development Sales & Proposal Management

Operations Management

Contract Negotiation Customer Relationship Management

Strategic Planning

Talent Management ERP Consulting & Management

Deployment Planning and

ERP Implementation Project Lifecycle Skills

Leadership

Communication Planning Strategic Management Consulting

Staff Recruiting & Retention

HCM Functional Analysis: Stakeholder Analysis and Leadership

Team Development

Human Resources, Time Employee Performance Management and

Reporting, Payroll, Benefits Employee Training and

Career Planning

Administration Development

Organizational Readiness Analysis

Professional Experience

DEPARTMENT OF ENTERPRISE SERVICES, STATE OF WASHINGTON

The Department of Enterprise Services (DES) is a new state agency that merges all or portions of the following

departments: General Administration, Printing, Personnel, Information Services, and the Office of Financial

Management (OFM).

Functional Project Director/Organizational Change Manager, July 2013 to Present

Responsible for delivering the business solution that meets the needs of Time, Leave and Attendance Project

(TLA) customers within scope, schedule, and budget. Responsible for the organizational change management

strategy and plan and plan execution for the overall TLA Program including Executive Sponsorship,

Communication and Events, Organizational Impact Analysis, Readiness, Training and Knowledge Transfer.

Responsible for managing the Organizational Change Management team. Collaborate with Executive and

Business Sponsors and resource managers regarding resource demand, capacity, and performance

Mary Myhre

253-***-****

Page 2

CIBER, INC. GREENWOOD VILLAGE, CO

Ciber is a global IT consulting company with 7,000 consultants in North America, Europe and Asia/Pacific, and

approximately $1 billion in annual revenue.

SAP Practice Director, June 2007 to September 2012

Responsibilities include business development, operational management, personnel development, strategic and

tactical planning, and client management for the practice. Established strong working relationships across the

entire Ciber global organization creating processes that fostered collaborative teamwork and company synergy.

Success was measured on business development, client and employee satisfaction, personnel development, and

attainment of practice and company financial goals and metrics.

Key Results:

• Managed more than 80 SAP functional and technical consultants and expanded the team to meet SAP

Practice demands

• Led the Application Management Support team as business increased by 75% in a year

• Led Seattle School District’s SAP Strategic Roadmap development for HCM, Finance, Materials

Management, Plant Maintenance, and Project Systems

• Managed RFP proposal team and responses for implementation, upgrades and application management

proposals

• Streamlined Recruiting and Staffing processes which significantly improved results

• Redefined the SAP organizational structure, defining positions and reporting relationships that established

an organization structure that improved sales and delivery results

• Created and implemented employee performance management program focused on rewarding high

performing employees

• Clients included: Pennsylvania Turnpike Commission, Fulton County, Omnitrans, Duval County Public

Schools, SourceGas, Seattle School District, State of California: Office of the Controller, California State

Teachers Retirement System, Nordyne and Vitamin Cottage

Organizational Change Management Director, January 2004 – June 2007

Developed Organizational Change Management Services and Practice for Ciber ERP Practices.

• Created the Organizational Change Management Methodology, Service Offerings and Sales and

Marketing Materials for Ciber ERP practices; today these services are included with 75% of

implementation projects.

• Deployed Organizational Change Management Services within the SAP, Oracle and PeopleSoft practices

and this dramatically changed consulting profile for Ciber.

• Due to these organizational change management services, Ciber is now recognized as providing full

service management consulting services equal to the Tier One firms like: Deloitte, Accenture, IBM, etc.

• Clients included: King County, WA, Fulton County Schools, GA, The Pennsylvania Turnpike

Commission, PA, St. Joseph Health System, CA and Seattle School District, WA

PeopleSoft Practice Director, January 1995 – January 2004

Responsibilities included business development, operational management, personnel development, strategic and

tactical planning, and client management for the practice. The PeopleSoft business included commercial and

public sector clients and implementation and upgrades for Financials, HCM and Materials Management.

• West Region Practice Director for over nine years and in the first year grew the revenue from $200,000 to

$7 million. Managed the highest revenue generating clients with the most repeat business. Generated the

highest level of client satisfaction and quality references.

• Managed over 50 consultants, consulting managers and project managers and delivery of quality

consulting services for more than thirty clients.

Mary Myhre

253-***-****

Page 3

• Developed corporate business plans, marketing strategies, service content, sales proposals and

presentations for HRMS, Financials and Management Consulting Services.

• Led project management team that developed Practice Project management methodology, tools, and

training and delivered training to consultants, Project Management, Sales, and Management in four

months.

• Launched PeopleSoft Healthcare Practice including business, marketing and sales plans that dramatically

increased overall healthcare business over the next five years.

• Created and managed the Strategic Management Consulting Practice focused on Strategic Planning,

Software Selection, and Business Process Improvement Consulting.

• Clients included:

• • •

Boise Cascade Children’s Hospital, Denver County of Fresno

• • •

Esterline Technologies Swedish Medical Center Nike

• • •

Lam Research Stanislaus County Nortel Networks

• • •

Harry & David The Ackerley Group California Water

• • •

Legacy Health Systems American Airlines Fred Hutchinson Cancer

• • Research

Clackamas County Lane County

• Simpson

• •

Los Angeles County of Great Western Malting

• City of Springfield

Education City County San Francisco

• •

Intel Cowlitz County

• St. Peters Hospital

• •

Memorial Health System University of Colorado Hospital

BUSINESS INFORMATION TECHNOLOGY, BIT (PURCHASED BY CIBER, INC. IN 1995)

Project Management and Human Capital Management Functional Consultant, June 1985 – December 1994

• Provided Functional HCM Consulting and Project Management for PeopleSoft, Lawson and Integral

Systems HCM projects throughout the implementation lifecycle; which included project planning,

requirements definition, fit/gap analysis, design, configuration, conversion planning, data mapping,

conversion testing, unit testing, user acceptance test planning, user testing, parallel testing, go live support

and production support for HR, Payroll, Benefits Administration, Recruiting, Performance Management,

Self Service and other HCM applications. Clients included:

• • •

Avery Dennison Engelhard Corporation Hartford Insurance

• • •

MCI State of Kansas Kaiser Permanente

• • •

Novell Ford Aerospace Northrop Grumman

• • •

United Technologies Pioneer Hi Bred Seattle School District

• • •

Aerojet Electronic Systems Human Affairs International Electric Power and Research

• • Institute

Kemper Insurance Farmer John’s Meats

• Nissan

• •

ITT Federal Electric Corp. Westin Hotel and Resorts

• Darigold

• •

Meridian Oil Fred Meyer

• Qualcomm

ERP Software Skills

• PeopleSoft HCM: Personnel Administration, Benefits Administration, Payroll, Time and Labor,

Recruitment, – Releases 1.11 through 9.0 (Functional analysis, configuration and implementation

experience)

• SAP ECC 6.0 Applications (Management Experience: Practice Management, Sales and Organizational

Change Management)

• Oracle HCM and Financials (Organizational Change Management)

Mary Myhre

253-***-****

Page 4

Mary Myhre

253-***-****

Page 5

Education & Certifications

City University Bellevue, WA

BA - Management – In progress (90 credits)

• Organizational Change Management

• Prosci Change Management Certification - 2013

LinkedIn Public Profile: www.linkedin.com/pub/mary-myhre/0/720/1a/

Additional Details on Organizational Change Management Projects

KING COUNTY, WASHINGTON, DECEMBER 2006 – JUNE 2007

• King County is nearly twice as large as the average county in the United States with more than 1.8 million

people. Ciber went on to implement PeopleSoft HCM and Oracle Financials and the Org Change

Management planning supported that implementation.

• Designed and managed the Phase I - High Level Business Plan for the five - year Accountable

Business Transformation for King County which included facilitating over 30 presentations and process

workshops with agency leadership to define the scope of the project and align key stakeholders. Led

workshops to define Budget System RFP requirements for software selection of new Budget System.

• The results of these workshops defined project key business decisions, benefits, impacts, risks and

mitigation strategies and developed High Level Business Plan to migrate County to Oracle Financials and

PeopleSoft HCM.

FULTON COUNTY SCHOOLS, SEPTEMBER 2006 – NOVEMBER 2006

• Fulton County School System is one of the oldest and largest school districts in Georgia with 15,000

employees. The Ciber SAP Practice implemented Finance, Supply Chain, HCM and the Change Management

services supported that implementation.

• Worked closely with Org Change team to develop Organizational Change Sponsorship Program,

Change Management Plan and Communication Plan and defined overall Org Change Management

deliverables.

PENNSYLVANIA TURNPIKE COMMISSION (PTC), MARCH 2006 - JULY 2006

• PTC manages all aspects of the Pennsylvania Turnpike and employs approximately 2,800 employees and

collects $600 million in revenue each year. Ciber’s SAP Practice implemented PTC’s $58 Million project for

Finance, Supply Chain, HCM and Fleet Management and the Change Management services supported that

implementation.

• Provided Leadership and guidance to the onsite organizational change management lead during the

software selection phase and during the Implementation phase led the Change Management Team through

the development of the Change Management Branding, redefined Project internet site, established Change

Management Sponsorship program, developed Stakeholders Analysis and Communication Plan.

ST. JOSEPH HEALTH SYSTEM, MAY 2004 - NOVEMBER 2004

• SJHS is an industry leader in providing quality care with 18 healthcare entities, 20,000 employees and

annual revenue of over 3 billion. St. Joseph had implemented PeopleSoft HCM and needed help improving

effectiveness of their implementation.

• Led Performance Improvement Assessment and HRMS Strategic Planning with senior management from

18 healthcare entities to define long term PeopleSoft HRMS plan for St. Joseph Health System.

Conducted individual executive interviews and stakeholder analysis to uncover improvement

opportunities, prioritize requirements and develop PeopleSoft HRMS Strategic Plan to deploy new

functionality over the course of three years.



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