Dennis Everheart, II

**** ******** **** ***. *, Atlanta, GA 30350

Home: 470-***-**** - Cell: 770-***-**** : accs28@r.postjobfree.com

Objectives

To obtain a position where I can maximize my multilayer of management skills, customer service, quality assurance,

training, instruction and purchasing.

Qualifications

• Over 15 years of experience in customer service as a manager, cashier, clerk, host and server

• Excellent interpersonal skills with the ability to work well with others in both supervisory and staff roles

• Success multitasking while remaining professional and courteous

• Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle

difficult clients

Very patient and will tenaciously see any project through to its completion

•

Tremendous phone manner

•

Skilled laborer

•

Computer literate and very familiar with the internet

•

Work Experience

Classic Cadillac Atlanta

Atlanta,GA – July 2013 to Present

Porter

Cheerfully great customers when they arrive and direct them the appropriate place to get the service that they require. Dress their

vehicle to maintain cleanliness during service. Safely drive the vehicles to the repair area for service or the roof for future service.

Transport customers and vehicles to specific destinations. Process loaner agreements for outgoing and return customers. Retrieve

customer vehicles for completion of repair service.

Affairs To Remember Caterers, Inc.

Atlanta, GA – April 2013 to Present

Server/Driver/Warehouse

Setup and breakdown, serving, bussing, truck driving and anything else that is needed for major catering events for

upscale clientele. Also loading and unloading trucks and restoring order to the ATR warehouse.

Food for Life Supreme Restaurant

Atlanta, GA - September 2011 to April 2013

Suitland, MD – September 2008 to September 2011

Head Cashier/Host/Server

Cheerfully greeted and seated all guests. Received and resolved all in person and telephone customer inquiries and

difficulties (including food orders). Completed all financial transactions. Conducted opening and closing procedures.

Completed daily closeout reports. Assisted guests with menu selection. Promoted the sale of specific items, specials,

appetizers, specialty beverages and desserts to increase guest check averages. Coordinated with the kitchen staff to

ensure timely and accurate order preparation. Regularly follow-up with guest tables and promptly fulfill additional

requests. Collected payments and balance transactions with receipts.

Bakery Manager

Managed a staff of 12 bakers to produce bread (loaves, dinner rolls, sub rolls and burger buns), cookies, cakes and

pies. Maintained the inventory of groceries, supplies and equipment. Supervised the fulfillment of catering and personal

bakery requests. Completed weekly cost analysis of bakery production and profits.

• Obtained Professional Food Managers’ License

University of The Art and Logistics of Civilization

(A non-profit organization that served the Kansas City, Kansas area and several communities in cities around

The United States)

Kansas City, KS - September 2001 to September 2008

Manager

Manager and cashier of a full service gas station and a thrift store. Coordinated scheduling, maintained inventory,

purchasing, customer service, problem solving and book and record keeping.

Music Director

Director of Music for the many performances put on by the University. Conducted rehearsals and performances for

students and live professional band. Also was an audio technician, studio engineer, music producer, studio musician and

vocal coach.

Instructor

Instructed students in this alternative school. Taught them mathematics, grammar and English, music and geography.

Event Planner

A vital member of the university’s board of directors. Assisted in the planning of the many local and national events that

the university presented.

Shopper

Purchaser for all businesses under the university’s umbrella. These included a gas station, restaurant, university,

supermarket, barber shop, food and personal items for the volunteers.

Laborer

Participated in building projects, site clean-up, lawn care, landscaping, warehouse clean-up and organization.

Professional Musician

1990 to 2001

Traveled throughout the United States, the state of Florida and parts of France as a touring/studio musician. Played

many genres of music (blues, jazz, Gospel, R&B, Reggae, rock) as a drummer/percussionist, vocalist, keyboard player

music producer/arranger and engineer.

Florida WIC Program

1988 to 1990

Senior Clerk (Headquarters Fiscal Department)

Received, copied, documented and monitored every WIC check spent in the state of Florida. Ensured that the recipient

as well as the stores complied with all state regulations concerning the use of WIC checks. Periodically posed as an

undercover shopper (assisted the Food Stamp Office also in this capacity).

Professional Musician

1980 to 1988

Traveled throughout the United States and the state of Florida as a touring/studio musician. Played many genres of

music (blues, jazz, R&B, Reggae, rock) as a drummer/percussionist, vocalist, keyboard player music producer/arranger

and engineer.

Educational Background

Florida A&M University - Tallahassee, FL, USA

Music Education

Contact this candidate