Siobhan Martin

**** *. ********* **. *******, GA 30309 313-***-**** accs0o@r.postjobfree.com

Objective

To obtain a rewarding position with a company where I can utilize my current skills to be an asset and grow

professionally.

Professional Experience

CUSTOMER SERVICE

1. Resolve telephone inquiries in a high volume call center

2. Place outbound sales calls to current customers to uprade service

3. Communicate policy changes and price increases to customers using layman’s terms to facilitate understanding.

4. Trained in various computer programs, demonstrating ability to master new skills quickly.

OFFICE SKILLS

1. Answering inbound calls, assisting callers, and redirected calls as needed

2. Organize, copy, fax, and file documents

1. Assist in all aspects of day to day operations as an administrative assistant:

o Assisted students with entrance testing, admission, and graduation

o Placed outgoing calls to prospective students to gather pertinent information

o Maintained student records

CORRECTIONS

5. Ensured the safety of all inmates and staff

6. Made rounds and log entries

7. Conducted cell searches

8. Monitored prisoner movement and radio traffic

9. Conducted formal and informal counts

dialysis

10. Verified patient information

11. Took vitals

12. Placed patient on dialysis machine

13. Administered medication

14. Calculated run time and fluid removal

Employment History

ALORICA – Kennesaw, GA

Customer Service Representative, October 2013 to Present

COMCAST – Alpharetta, GA

Sales Representative, January 2013 to October 2013

JOURNEYBIRD TRAVEL – Roswell, GA

Customer Service Representative, January 2011 to January 2013

HURON VALLEY WOMEN CORRECTIONAL FACILITY – Yspilanti, MI

Correctional Officer, September 2008 to December 2010

WAYNE COUNTY COMMUNITY COLLEGE – Detroit, MI

Administrative Assistant, January 2008 to May 2008

STATE FAIR DIALYSIS – Detroit, MI

Dialysis Technian, February 2007 to September 2007

Siobhan Martin

Education

WAYNE COUNTY COMMUNITY COLLEGE – Detroit, MI

Associate of Science

Certifications

CPR, Dialysis Technician, and Corrections Officer

1280 W. Peachtree St. Atlanta, GA 30309 313-***-**** accs0o@r.postjobfree.com

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