Chelsea Bicknell

Server/ Bartender - Fado Irish Pub

Atlanta, GA

accrss@r.postjobfree.com - 614-***-****

A quick learner and active listener with an uncompromised work ethic and understanding of client needs.

WORK EXPERIENCE

Server/ Bartender

Fado Irish Pub - Atlanta, GA - August 2013 to Present

Built instant rapport and provided exceptional service to each customer

• Contributed to a positive team environment

• Maintained a calm and organized presence during times of high volume

• Preformed cash handling and register functions in an accurate and consistent manner

• Exhibited creativity when requested to do so by guests.

Legal Assistant, Post Sale Department

Manley Deas Kochalski, LLC - Columbus, OH - February 2013 to August 2013

Collected and distributed sale proceeds and distributed funds to clients.

• Communicated with clients regarding case statuses and updates.

• Followed up with courts and county agencies regarding case status.

• Prepared legal documents and deeds.

• Mastered several different client systems, including LPS and Vendorscape.

• Worked quickly in accurately to ensure the client is able to market their property as soon as possible.

Supervisor

Brother's Bar and Grill - Columbus, OH - June 2008 to August 2013

Supervised a staff of 30 employees in a fast-paced, high-volume restaurant and bar.

• Calculated daily sales and reported appropriate figures to the home office.

• Responsible for nightly closing duties, including counting and depositing large amounts of cash.

• Coordinated with upper-management to organize nightly promotions as well as special events, as needed.

• Served as the location's event and party planner; whose duties included, but were not limited to, menu

planning, staffing, and appropriately preparing the venue.

• Gained extensive experience in customer relations within a multi-cultural setting.

• Developed sales strategies that led to customer satisfaction and an increase in revenue.

Bartender

Brother's Bar and Grill - Columbus, OH - March 2010 to April 2011

Gathered cash and tabs in correct amounts in a fast-paced, and sometimes high-stress, environment.

• Kept the bar stocked with appropriate equipment and supplies.

• Maintained remarkable customer service at all times.

Corporate Trainer

Fortney Companies - South Bend, IN - 2009 to 2011

Responsibilities

• Assisted in the process of opening a new Brother's Bar and Grill franchise

• Interviewed, hired and trained a staff of over 100 new employees

• Worked closely with upper-management and owners in order to create the establishment they had

envisioned.

• Led new hire orientations for all new employees

Dance Instructor

Brother's Bar and Grill - Delaware, OH - 2009 to 2010

Taught several dance classes for children ages 6-17

• Choreographed dances for all the children to perform in the end of the year recital as well as a Christmas

show.

• Reliable teacher whom was accountable for all of her classes and students at all times.

• Participated in registration day that involved placing students in the appropriate classes and level.

• Helped organize recital times and rehearsals.

• Communicated with parents and family members of students on a weekly basis regarding students' progress.

Model/Sales Associate

Abercrombie and Fitch - Columbus, OH - 2006 to 2008

Helped setup floor sets for new clothing in retail stores as well as at the home office.

• Organized stockrooms as well as the sales floor.

• Learned valuable customer service skills and sales techniques at a young age.

• Worked with cash and credit card systems.

EDUCATION

Bachelor of Science in Human Ecology

Ohio State University - Columbus, OH

May 2011

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