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Customer Service Sales

Location:
Fayetteville, NC
Posted:
February 20, 2014

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Resume:

John Ross Anderson

*** ********** ******

N. Wilkesboro, NC 28659

336-***-****

accrk7@r.postjobfree.com

Education

Appalachian State University December 2012

Boone, NC

B.S. Political Science

Concentration: Pre-Law

Proficiencies

Microsoft Office (Excel, Word and PowerPoint)

Microsoft Outlook

Professional Experience

Lowe’s Companies May 2013-October 2013

Centralized Installed Sales Coordinator

Wilkesboro, NC

• Providing outstanding assistance in customer service department.

• Consistently utilizing a multi-line phone system.

• Coordinating installations between the local store, the installer, fellow employees and the customer

to ensure maximum customer satisfaction.

• Consistently coordinated projects/installs through to their completion.

• Consistently follow-up with customers and provide an enthusiastic and welcoming voice to

sometimes a not so appealing situation.

• Was a trustworthy employee that managers could count on without worry to complete the tasks

required with no supervision required.

• Required to meet deadlines for the company in regards to their claims process.

Brock and Scott, PLLC Summer 2012

Legal Assistant/Data Entry Specialist

Wilkesboro, NC

• Required excellent skills in multitasking and interpersonal communication, both written and oral.

• Provided assistance to co-workers, managers and clients dealing with foreclosure.

• Provided excellent customer service to clients via telephone.

• Processed foreclosure documents and met all deadlines as required.

Tuesday Morning August 2011-January 2012

Retail Sales Associate

Boone, NC

• Maintained organization of store.

• Addressed questions or concerns of customers.

• Unloaded delivery trucks and kept inventory of product coming in.

• Ran the cash register and helped calculate profits at the end of my shift.

Oakwood’s Country Club May 2008-September 2009

Lifeguard

Wilkesboro, NC

• Responsible for the safety of children and adults.

• Held key to the business.

• Served as resource to new employees.

Wilkesboro Elementary School 2007-2008

Peer Tutor- Volunteer

Wilkesboro, NC

• Conducted one-on-one tutoring sessions with children of varying levels.

• Assisted teacher with classroom needs.

North Carolina General Assembly Spring 2008

Senate Page

Raleigh, NC

• Selected in a state-wide competitive application process.

• Recommended by Steve Goss former member of the North Carolina Senate.

• Adhered to specific instructions given by supervisor in Legislative Building.

State of North Carolina Fall 2007

Governor’s Page- Intern

Raleigh, NC

• Selected in a state-wide competitive application process.

• Worked with the Environmental Department office staff on organization of legal documents.

• Gained hands-on knowledge of state government and public service.

References available upon request



Contact this candidate