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Customer Service Sales

Location:
Orlando, FL
Posted:
February 20, 2014

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Resume:

Jonathan Robert Kamp

*** ****** **** ***, *******, FL 32803

513-***-****

accriw@r.postjobfree.com

Objective

Seeking a company that offers long term opportunities for professional growth in recognition of dedication, drive, and

superior performance; an organization where strong communication and performance skills can be effectively

utilized.

Education

Bachelor of Business Finance Completed December 2013

University of Cincinnati, Cincinnati, Ohio

Professional Development

Business Finance • Writing for Business • Operations Management • Cases in Corporate Finance • Derivatives •

Markets and Trading • Financial Accounting • Managerial Accounting • Business Analytics (I & II) • Marketing

Management • Computer Problem Solving Business (specialized in Microsoft Excel, Word, and Powerpoint)

Professional Experience

J. Alexander’s Restaurant 11/2011 – 1/2014

Restaurant Server

Provided a pleasant dining experience and excellent quality service to every guest

Maintained all serving standards and followed all regulations while performing duties

Worked in coordination with other departments to ensure that guests are completely satisfied

Dillard’s 10/2009 – 11/2011

Men’s Sales Associate

Exceeded sales expectations despite working at a low volume location

Maintained exceptional customer service with every customer

Took leadership within the department by initiating and leading merchandising projects

Cash handling skills were exceptional and my drawer never had a variance at any given time

Best Buy 12/2007 10/2009

Customer Service Representative

Assessed, analyzed, investigated and recommend credit alternatives to customers

Took customer orders and processed daily

Performed order entries, reserved goods for customer orders and maintained reports

Interacted with customers extensively to maintain customer satisfaction

Communicated with manufacturing to assure quality, accuracy, and speedy deliveries

Walt Disney World 8/2005 4/2006 and 9/2006 2/2009

Retail Sales Cast Member

Sold merchandise in one of the highest volume stores on Disney World property

Maintained excellent customer service skills and a proven record as a top performer

Maintained consistency of visual standards

Skilled in areas of order processing, inventory control, and cashier management

Recognized for assuming additional responsibilities

Key Bank 7/2004 8/2005

Bank Teller

Very high volume location; performed a minimum of 175 transactions daily

Handled over $100,000 cash daily

Gained knowledge on many banking terms, products and cash handling procedure

Exceeded all of my referral goals (new accounts and credit cards) by 10% every month



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