Darlene phillips *** Wood St. West Lorne, ON NOL *PO

519-***-****

accrgy@r.postjobfree.com

PROFESSIONAL PROFILE

A collaborative, creative and conscientious Physiotherapist Assistant with

solid communication skills and the ability to interact effectively with

clients and staff at all levels.

CORE COMPETENCIES

General Office and Reception Duties Customer

Satisfaction and support

Organization/Time Management Leadership and Teamwork

TRAINED IN REHABILITATION PROTOCOLS MODALITIES AND

THERAPIES

Life Long Fitness Enthusiast

RELEVANT SKILLS AND EXPERIENCE

Health Care

< Perform various technical therapy and assessment functions to assist

professionals

< Accompany patients to treatment rooms,

< Assist patients with maintenance programs as directed/supervised by

physiotherapist,

< Lead group exercise or activity class,

< Assist patients in the use of therapeutic equipment as

directed/supervised by physiotherapist,

< Clean physiotherapy equipment

< Record patients sessions in computerized program for evaluation purposes

< Recommend to PT if patient requires revised therapy at or before next

assessment

< Assist PT with assessments when required

Communication and Customer Service

< Greeted visitors, ascertained nature of business and directed to employer

or appropriate person

< Responded to customer inquiries, maintained customer relations and solved

problems

< Performed clerical duties, i.e. word processing, maintained filing/record

systems, faxing and photocopying

< Ability to use multiple software programs at advanced levels

< Scheduled and confirmed appointments and deliveries

< Accepted payments, performed day end balancing

< Answered telephone and electronic enquiries and relayed telephone calls

and messages

Education/Training

2011 Physiotherapy Assistant Diploma, TriOS College, London, ON

2011 CPR & FIRST AID

2009 WHMIS, Express Personnel, St. Thomas, ON

1999-2000 PC Support Specialist Diploma, Academy of Learning, St. Thomas,

ON

1998-1999 Software Support Specialist Diploma, Academy of Learning, St.

Thomas, ON

(With Honors-Received 100% Achievement Award)

Employment History

2013 - present Sykes Canada, Health Services Representative, London, ON

2011-2012 Physiotherapy Assistant Long Term Care, pt Health, Windsor,

ON

2009-2010 Chiropractic Assistant, Care Chiropractic and Acupuncture, St.

Thomas, ON

2006-2009 Operations/Administrative Assistant, Mel Hall Transportation,

London, ON

2002-2006 AR & Credit Manager/Collections & ISO Secretary/Auditor,

Maxill, St. Thomas, ON

2000-2002 Receptionist, Customer Service Technician, Virtual, Micro

Technology, London, ON

INTERESTS AND HOBBIES

Video and Photo-editing, Photography at race track, graphic design for

vehicles, garments, commercial and

home use, Heat transfers, sewing

Contact this candidate