Professional summary

. SAP BASIS Administrator with around 8 years of IT experience and

relevant SAP BASIS experience which includes Full cycle

Implementation, EHP upgrade, System copy, System refresh, client copy

and other client administration, involved in OSDB migration, 24/7

Support, Security, Maintenance and Monitoring.

. Expertise in Installation, Post configuration and Support of SAP ECC

6.0, EHP 1-6, Netweaver 7.0, EHP1 includes (HR, CRM), ECC 5.0, SAP R/3

4.6C, Knowledge Warehouse including Netweaver 7.0, SAP SCM, CRM, MDM,

GRC, HR application servers

. Expertise in System Analysis, Design, Development and SAP & Database

Administration of SAP R/3 (4.6C, 4.7EE, ECC 5.0, ECC 6.0 and NW'04s

products (Central Instances, Application Servers and SAPGUI

Distribution servers) on various platforms with Oracle 11g, 10g, 9i

/DB2 / MS SQL Server 2008/2005.

. OS and hardware migration for SAP BW

. Expertise in EHP5/4 (SAP Enhancement Package) upgrade on HR and ECC

system.

. Database Administration on Oracle RAC cluster with two nodes, Oracle

10g and 11g using SAPDBA, BRTOOLS, extending table spaces, OEM etc.

. Installed and configured Application Server (Dialog Instance) for Load

balancing.

. Performed & Involved ECC 6.0, SCM, CRM, BW, HR, GRC, and Portal System

Refresh.

. Single Sign On Configuration (SSO) between BI and EP Systems.

. Setup and configure SAP Transport Management System (STMS) in the new

landscape and Systems.

. Familiar with Solution Manager 7.0/7.1 CEN Monitoring, Maintenance

Optimizer, and EWA report, CHARM, Service desk.

. Experience in Performance Analysis, Monitoring Entire Landscape &

Tuning Procedures for an Optimal System Performance, Collecting

Statistical Records & Activating Traces. SQL Optimization, Business &

Configuration process changes, Archiving, OSS Notes.

. Experience in scheduling of background jobs, spool administration,

system copies, applied support packs, reorganization of table space in

database, scheduling Update Statistics, Indexing.

. Strong experience on SAP R/3 Basis Administration, CTS Transport

Management, Oracle 9i,10g and 11g Database Administration, System

Monitoring, Authorizations and System Security.

. Created and modified Single roles, Composite roles and Derived roles

using automatic profile generator (PFCG) to meet business requirements

by ensure users do not get more authorizations than needed or assign

missing authorizations to perform their tasks(SU53). Also experienced

in setting up Central User Administration (CUA).

. Client Administration- Client Creation, Local Client Copy, Client

Export and Import, Remote Client Copy.

. Applying hot fix SAP notes, Applying patches using Software Deployment

Manager (SDM), application of SAP support packs using Java Support

Pack Manager (JSPM) and SPAM / SAINT for ABAP Stack & JAVA Stack.

. Performed SAP Kernel, Oracle Patch upgrades activities.

. Performed user administration activities such as setting up user login

Ids and assigning and resetting passwords, locking and unlocking

users.

. Willingness and ability to quickly adapt to new environments and learn

new technologies.

. Excellent communication, interpersonal, problem solving skills and

will work independently as well as in teams.

. Managed, Co-ordinate the off-shore team worked on 24/7 model, Oncall.

TECHNICAL SKILLS

. SAP Versions:

SAP ECC 6.0, EHP1-6, SAP R/3 4.6C/ 4.7 EE SR2 (CCMS, CUA, IDES, TMS),

SAP BW 3.5/BI 7.0/EHP1, SAP EP 6.0/7.0/EHP1, Solution Manager

4.0/7.0/EHP1, TREX 7.0. SAP SCM, SAP CRM, SAP PI and GRC 5.3,10, BYD

FP 2.6, 3.5

. Operating systems:

HP UX 11, AIX 5.3, Linux 2.6, 2.6.16.60, Windows NT 4.0, Windows

95/98/2000/2003,DOS

. Databases:

Oracle RAC cluster, Oracle 10g, 11g, 9i, MS SQL Server 2008, 2005, DB2

UDB

. GUI Tools :

SAP GUI 640,710, 720, HP open view Service Desk, HPSC and BAC

[Business Application Centre] SPC,HP quality center, OEM

. TOOLS:

BRtools,Tidal, SAP CPS- Job scheduler, RADIX Suit, Solution Manager

4.0, 7.0 and Service Market Place, SPC, BSI Tax factory, Master tax,

Remedy, Zabbix, BMC, Filezilla, putty, Visual admin, Config tool,

TREXADMIN, SAP router, ehp installer,

. Language/Package- C, C++, Core Java.

EDUCATION

Bachelor of Engineering in Electronics from Mysore Vishweshvariah

Technological University, INDIA- Passed with top grade or Distinction (75%)

CERTIFICATION

SAP BYD FP 3.5 Certified

SAP SKILLS

> SAP ERP (6.0-EHP6): - Installed & Configured SAP ERP 6.0.Applied

supports, Enhancements packs, System refresh, Homogenous &

heterogeneous system copy. Kernel Upgrade, Performance optimization &

monitoring of Batch loads, CCMS alert configuration. Client copies,

STMS configuration, Security & authorization.

> SAP CRM: - Installed & configured SAP CRM 7.0.Involved in OSDB

migration for CRM 7.0, Configured single sign on between CRM & ERP,

Performance optimization & monitoring of Batch loads, CCMS alert

configuration. Client copies, STMS configuration, Security &

authorization.

> Business Intelligence (BI), Business objects (BO), Business

Warehouse(BW): Installation and Post installation activities on BI

7.0.Monitoring the extraction query. Installation of BW, Applying

support packs on BW system.. Performing system refresh activities on

BW system. Defining source system for extraction & adding system in

RSA1, Source system connectivity issue, monitoring of Process chains,

SSO configuration for portal systems, Source system configuration,

TREX admin, index creation or deletion or splitting, RSDBBIAMON2

checks.

> Enterprise portal (EP): Performed installation of Enterprise portal

(EP 6.0). Applied java support packages using Java Support Package

manger (JSPM) .Applied business packages to the system using SDM.

Configured Single Sign on (SSO) between Portal and SAP system, Worked

on System Administration and User Administration in portal

environments, Used VISUAL admin and CONFIGTOOLs for troubleshooting

java related issues, handled Server node issues, VIPS, network,

firewall, browser issues.

> Exchange Infrastructure (PI): SXI_MONI, SXI_MONITOR checking for all

type of errors (SOAP, JMS Etc). Integration Engine Administration,

troubleshooting Adapter configuration. Administration and

configuration activities in Integration Repository, Integration

Directory and Runtime workbench, IDoc issues BD87, BD88,WE20,WE21,

SMQ1, SMQ2, SMQR, SM58 etc

> SAP HR: EHP 6 upgrade for ECC, EHP 4 upgrade for HR system(ERP),

Taxfactory updates, BSI TUBS, Master Tax application, ESS/MSS

deployment, Performance issue etc

> Solution Manager: Worked on ChaRM requests, Service desk requests,

Configured and Generated Early Watch Alert Reports for all Production

systems in the Landscape. Generated Installation key, Defined and

configured Satellite Systems. Downloaded support packages using

Maintenance Optimizer for all systems in the Landscape. SMSY,

Configured Central system monitoring structure for Entire Landscape

through CCMS alerts, CUA.

> Performance Tuning: Research ABAP performance problems and advise

developers on code optimizations including SQL and index

recommendations. STAD, Sm51, Sm50, St03, St02, St05, St01, St06,

St04, Db01, Db02, Db12 etc.., load/stress testing.

> Database Administration: -Installation and Supporting ORACLE RAC

cluster with two nodes, ASM, Familiar with troubleshooting, concepts

ASM, SAN, OCR and VOTING DISKs, SCAN listeners, Performed Oracle DBA

functions including Tables pace management, Oracle performance problem

resolution, REORGS when required. Familiar with SAPDBA & BR*TOOLS for

Database Backup/Recovery (RMAN) and Space management. Performed

Disaster Recovery (DR) Exercises. Data guard, standby server,

Incremental, full and archive log backup management. Db parameter

review, Db cache, huge page configuration, etc

PROFESSION EXPERIENCE

Monsanto, Saint louis, USA- SAP Basis consultant Nov 2012 till date

Environment : ECC 6.0,Netweaver 7.0 with EHP1 BW, CRM 7.0, SCM 5.0,

Solution manager 7.1/7.0, SAP PI SAP EHP 1 for SAP NetWeaver 7.1, Portal

7.0, BI, BWA, BI EP, GRC 10.0

Legacy servers- MII, INDY

< Daily activities as a SAP BASIS administrator for multiple SAP system

mentioned above, handling Incidents, CHARM, Service desk requests on

daily basis.

< System copy and system refresh- dual stack, portal and abap system

< ORACLE RAC cluster database installation and support, OEM alerts,

Table space issues, Backup administration, DR with datagurad,

< Hardware and OS migration for BW- SUSE 2.3 to redhat

< EHP6 Upgrade for ECC 6.0

< Completed several SAP System migrations across data centers using

different techniques such as Backup and Recovery, Stand-by database

etc

< Kernel Upgrade & support pack upgrades,

< ESS/MSS deployment for HCM, Taxfactory - BSI TUBS application.

< Performed number of SAP System Copies/System Refreshes, Local/Remote

client copies, Client exports and client imports, Kernel upgrade,

< Configuring SICF/HTTPs/Webservice.

< Expert in administering SAP ABAP, PI and SAP Java instances using VA,

NWA,JSPM, SDM, Log Viewer Stand Alone and ConfigTool, XMB_IFR,

SXI_CACHE, SXMB_MONI, SMGW SMQ1, SLDCHECK, BD87, BD88,WE20,WE21

and PI Runtime WorkBench, Zabix

< Collecting Sarbanes Oxley Audit reports for ECC systems

< Snote application

< Performance issues- OEM, Zabbix, ST03, ST02, ST06, STAD, DB02, DB12,

Traces etc. Java trouble shooting with configtool, VISUAL admin, RFC

etc. stress testing,

< Transport failures, STMS configuration, daily import of several

workbench and customizing transport to QAS, Production and Training

systems using CHARM

< BO upgrade

< BWA blade server upgrade coordination

< Solution manager- EWA configuration, CHARM, Service desk, SMSY, DSWP,

MOPZ

Starbucks, Seattle, USA- SAP Basis consultant Aug 2012 till Oct 2012

Environment : ERP 6.0 with EHP5, Solution manager 7.0,

Functional : HR, Solution manager

Responsibilities:

< EHP5 upgrade for SAP HR with ECC 6.0

- Download EHP installer, EHP patches, check for the prerequisite

to get the stack bundle

- from Solman MOPZ get the related stack file

- Place the stack to EPS/In directory

- Run EHP installer to isntall ehp patches

- Post processing SPAU, SPDD adjustments

- Activation of related components

< Performance troubleshooting- Slow transports, jobs running slow, user

tcodes slow, etc.

< HR system copy

< High availability system

< Handling transport issues STMS and daily import of several workbench

and customizing transport using SAP Built in TMS as well as using TP

commands/Scripts at O/S level.

< ESS/MSS, portal management, Single sign on, software deployment, SDM,

JSPM etc

< BSI Tax factory - TUB applications

< Managing Master tax tool integration to sap, component installation,

RFC etc

< Snote application

< Kernel and support pack upgrades

< Disaster recovery

Skull candy, Bendpak USA - SAP Labs, SAP Basis and netweaver administrator

Oct 2011 to May 2012

Environment : BYD FP 2.6, 3.0, 3.5,

Functional : SCM, CRM, HR, FIN, SRM

BYD is new SAP product. This is commonly called as SAP Cloud technology.

This product is used by small and medium scale industries.

< Worked as a team lead

< Installing the SAP system and distributing them as tenant as per SAP

standard procedure

< Configuration of projects as per client's requirement.

Including/Excluding SAP domains like SCM, SRM, HR, FIN etc. with SPS

tool

< Downtime activity management for 1000+ clients.

< Handling sap standard transports for client systems for system

configurations

< BYD system upgrade from FP 3.0 - 3.5, SPDD SPAU adjustments

< Installation of Support packs, emergency patches

< System Backup Administration - online, offline backup

< Support during go live

< Support to customer problems- incident management

< Handling TREX issues

AXA group of solution, Switzerland. SAP Basis and netweaver administrator

Sep 2010 - Oct 2011

Environment : ECC 6.0,Ehp 1-4, Net weaver 7.0 (ABAP+JAVA), Solution Manager

7.0 Windows 2003 Server, Db2, MSSQL Server 2005, AIX 5.3

Functional : BI, HR, CRM, Portal, PI, FICO

Responsibilities:

< Lead the Basis team and delegated the work in performing daily checks

of the SAP Systems, performance tuning

< Involved in OSDB migration of CRM 7.0 from AIX, Db6 to Windows 2003,

MSSQL 2005

< EHP 4 installation with EHP installer for HR system to include travel

on demand.

< SPDD, SPAU adjustments after upgrade

< ESS/MSS package deployment, manage HR technical issues,

< Involved in implementing CPS job scheduler (CPS 8.0) for BI/BW jobs,

includes Net weaver installation NW 7.0 on windows server 2008 R2,

MSSQL 2008 R2.

< Performed Client copy/refreshes and the System Copies for multiple

systems like CRM, HR, BW etc

< Handling system Performance problems - Os level, Application layer,

and Db level

< Configured Transport Management System (STMS).

< Transport issues- Transport failures, Slow transport, RDD job monitor,

Import monitor, CHARM

< Solution manager - EWA, MOPZ, CHARMS,SMSY Solution_monitor, CHARM etc

< Handled support pack Upgrades SPAM/SAINT /JSPM/SDM

< Installed ESS/MSS for Net weaver system

< High availability system

< L1 L2 support for PI/XI system, VA, NWA,JSPM, SDM, Log Viewer Stand

Alone and ConfigTool, XMB_IFR, SXI_CACHE, SXMB_MONI, SMGW SMQ1,

SLDCHECK, BD87, BD88,WE20,WE21 and PI Runtime WorkBench

< Handled Kernel upgrades for multiple systems.

< Configure CCMS monitoring

< Disaster Recovery

< Data Archiving in SAP, SARA,DART, Open text, Store in Sharepoints

< Working on the day-to-day SAP Security request/issues. - SU01, PFCG,

SU10, EWZ5,

< Spool & Printer management- SPAD, SP01,

< Documentation -cook book preparation on activities/reports handled in

the project

Alliance Bernstein, USA, SAP Basis administrator June

2010 - Aug 2010

Environment : ECC 6.0,oracle 10g,

Functional : BI, HR, CRM, Portal, PI, FICO

< Handled SAP System migrations across data centers using different

techniques such as Backup and Recovery, Stand-by database

< Installed, configured, administered and monitored ECC6.0, SAP

XI3.0/PI7.0, EP7.0,

< Performed number of SAP System Copies/System Refreshes, Local/Remote

client copies, Client exports and client imports.

< Configured STMS and daily import of several workbench and customizing

transport to QAS, Production and Training systems under strict change

controls using SAP Built in TMS as well as using TP commands/Scripts

at O/S level.

< Expert in administering SAP ABAP, PI and SAP Java instances using VA,

NWA,JSPM, SDM, Log Viewer Stand Alone and ConfigTool, XMB_IFR,

SXI_CACHE, SXMB_MONI, SMGW SMQ1, SLDCHECK, BD87, BD88,WE20,WE21

and PI Runtime WorkBench

< Configuring SICF/HTTPs/Webservice.

< Integrated Portal with ABAP and NWDI systems and setup SSO for Portal

and ABAP systems

< Successfully performed SAP kernel upgrades, support pack (support pack

stack) applications and add-on installations.

< ESS/MSS, TAX factory Tub applications.

Hewlett Packard, India & USA SAP Basis and netweaver administrator July

2006 - May 2010

Environment :R/3 4.7, ECC 6.0,Net weaver 7.0, oracle 10g,HPUX 11

Functional : HR, CRM, SCIT, BW/BI, FICO

< Extensive hands-on experience with all SAP Basis administration tasks.

< SAP R/3 ENT 4.7, SAP HR & Payroll, SAP Netweaver BW 7.0, Solution

Manager 7.0, SAP EP 6.0 on HPUX, CRM 7.0

< Installed ENT 4.7/SAP HR /ESS/ BW 7.0/EP 6.0/CRM 7.0

< Expert in setting up of complex SAP transport management system

< Transport issues- Slow transport, Transport import failure etc.

< Installed, configured and upgraded BSI TaxFactory for payroll taxes

< Applied several SAP Notes (OSS Notes) and SAP support packs

< High availability system

< Data archiving

< Installed SAP Add-Ons and Plug-Ins to support business needs

< Expert in administering SAP EP 6.0 and SAP J2ee engine

< Installed and configured SAP EP 6.0 on UNIX for ESS and MSS

< Performed numerous System copies and system refreshes including SAP

Net weaver systems

< Configured EWA, SLA reports and central monitoring and central

administration in SolMan

< Experienced in configuring SAP Router, opening system connections for

SAP support

< Created OSS messages and opened access to Portal, ITS and telnet for

SAP support purposes.

< Defined SAP change control procedures and managing trouble tickets

using Remedy

< Highly skilled in performing complete and point-in-time SAP database

restores using BRTOOLS

< Experienced in SAP Security, Profile generator, CUA

< Performance monitoring and improvement through Tuning of buffers,

SQL's table buffering, load balancing, oracle tuning, DB2 tuning,

indexes and job scheduling.

< Implement and troubleshoot CTS problems, development activities

< Implement OSS solutions, patches, upgrades and system copies and read

ABAP programming.

< Performed database and kernel upgrades, system copies, Local and

remote Client copies.

< Installed Application servers, integrated with central instance and

configured the load balancing.

< Installed different languages on SAP R/3 systems.

< Regular activities like Configuring and testing RFC connections, Spool

management, handle updates, Dumps, Monitor and manage Batch jobs using

Tidal and SM37,

< Performance troubleshooting OS level, Db level, SAP level

Name: Shwetha Kiran

SAP basis Consultant

314-***-****

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