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Customer Service Project

Location:
Thrissur, KL, India
Salary:
6000AED
Posted:
February 20, 2014

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Resume:

CURRICULAM VITAE

VIPIN MENON K

DOHA QATAR

Phone Number: 009**-********

009**-********

Email address: accrdl@r.postjobfree.com

OBJECTIVE:

Seeking an open working environment where I can maximize my potential and to become useful,

productive and output oriented employee.

APPLIED POSITIONS:

Purchasing Officer

Admin

Document Controller

Business Executive

WORK EXPERIENCE

COMPANY – SUNRISE INTERNATIONAL W.L.L (DOHA – QATAR)

POSITION – BUSINESS EXECUTIVE / PURCHASING OFFICER

DURATION AUGUST 2011 PRESENT

DUTIES AND RESPONSIBILITIES

Maintain effective relationships with existing suppliers and establish new business

network

Product sourcing, organizing samples and pricing negotiation

Order administration including raising orders and tracking deliveries

Maintain effective relationships and provide high level customer service ethic

Provide inbound sales support and assist in phone handling and stock take.

Sales analysis and stock control

Organize promotional programs including materials for marketing requirements

Developed and designed marketing programs to reduce inventory level and to

promote new product range

Developed excellent relationships with vendors over the years that contributed to the

success of the company

Strengthened customer relationship by meeting service level agreements

consistently

Receive, analyze and process requests for purchases of items, supplies and human

resources

Evaluate all purchases and ensure that budgetary allocation is in place

Assess potential suppliers and their products for quality and cost-effectiveness

Approve or disapprove requests and appropriately provide alternative

COMPANY AL HABTOOR SPECON L.L.C. (DUBAI U.A.E)

POSITION – ADMIN / DOCUMENT CONTROLLER

DURATION AUGUST 2007 2011

PROJECTS HANDLED

Doha City Centre Expansion Project Phase 3 in Doha, Qatar

Emerald Palace in Palm Jumeira, Dubai, U.A.E – Hotel, Apartments & 20

villas

RTS-Villa in Emirates Hills Dubai, U.A.E

7 Residential Tower in Al-Mamsar and Al-Nada Dubai U.A.E

DUTIES AND RESPONSIBILITIES

Working Practices. Prepare, edit and type correspondence, memos, reports and other

related documents regarding on the project.

Receive and distribute incoming letters and other materials internally.

Ensure that all filing documents such as letter, memos, enquires submittals, inspection

request, daily reports, drawing and other papers related to the project were maintained

properly.

Organize copying of drawings and documents as necessary for outgoing distribution to

contractors.

Maintaining project document control process ( i.e. tracking and reporting on project

document status)

Prepare letters, memos, reports, and minutes of meeting, manuals and presentation

materials.

Provide supports to the project by ensuring the latest maintained documentation is

available and updates are issued in timely manner.

Developing and implementing standard.

Meet and Greet clients and visitors.

Arranging transportation for staff and tradesman.

Handling petty cash expenses.

Schedule interview for Applicants

Responded and addressed business calls and appointments

Preparing Time Sheets.

Arranging Manpower from Supply

Arranging accommodation for staff and tradesman.

Maintain hard copy and electronic filing system.

Coordinate and maintain records for staff office space, phones, parking and office

keys.

Setup and coordinate meeting and conferences.

Maintain and distribute staff weekly schedules.

Support staff in assigned project based work.

Provide office orientation for new employees.

Other duties as assigned.

COMPANY PEPSI CO, INDIA HOLDING PVT LTD, PALAKAD, KERALA.

POSITION SUPERVISOR

DURATION 3 YEARS

DUTIES AND RESPONSIBILITIES

In charged with the overall supervisory jobs in Shipping department, Stores, QA/QC and

Production.

Arranging Man Power for Shift Wise.

Preparing Time Sheets.

Arranging Transportation.

Ensured proper storage of stocks and products.

Prepared necessary reports.

COMPANY PEPSI CO, INDIA HOLDING PVT LTD, ANGAMALLY, KERALA.

POSITION HR ASSISTANT

DURATION 1 YEAR

DUTIES AND RESPONSIBILITIES

Arranging CV’s and schedule interview for applicants.

Preparing offer letters and appointment orders.

Tracking the Time Sheet and Payments of Subcontractors.

Preparing Time Sheets.

Arranging Manpower from Supply.

Responded and addressed business calls and appointments.

Prepare Letters, Memos and Reports.

Other duties as assigned.

EDUCATIONAL QUALIFICATION

BA Economics

Diploma in Mechanics (Institute of IPT & GPT)

Plus –Two

PERSONAL DETAILS

Passport No : G3565496

Place of Issue : Malappuram

Date of Issue : 05 06 2007

Date of Expiry : 04 06 2017

Marital Status : Married

Date of Birth : 16 09 1983

Religion : Hindu/Nair

Nationality : Indian

Driving License : Valid Qatar Driving License

Languages Spoken : English, Hindi, Malayalam & Tamil

Permanent Address: Kondayil House, Chuduvalathur, Shoranur 1

Palakkad (Dist) Kerala, India

Computer literature : Microsoft Office (Word, Excel, Power Point) Microsoft

Outlook, Internet Skills.

Interest : Reading informative materials, listening

Music, Travelling.

I hereby declare that the above stated information is up to date and true to the best of my

knowledge and belief.

VIPIN MENON K

Doha Qatar



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