Phillip Parks 404-***-****

accr5r@r.postjobfree.com

Profile In applying for this position I will be utilizing knowledge I acquired through my previous

experience in management. I have acquired in-depth and diverse knowledge about customer

service, sales, and product knowledge. I exhibit all the qualities of a customer service

representative and will continue to implement my skills to the position advertised.

D&K Pine Straw 2009-2014 Collections Located and monitored overdue accounts.

Atlanta, GA

Receive payments and post amounts paid to customer accounts. Locate and notify customers of

delinquent accounts by mail, telephone, or personal visits in order to solicit payment.

Customer Service I was responsible for providing effective customer service by

utilizing excellent, and in depth knowledge of company products and programs as well as team

members within the customer service department.

Key Holder In absence of manager I provided Customer Service such as

answering questions pertaining to company products. Served as a liaison between staff and

management and also assists in hiring new staff members as well as the training of new

employees./King Seagrams owner 404-***-****

JB Rentals Atlanta, GA 2007-201 Sales Representative Assisted the car sales agent in planning sales programs,

and executing them for increasing the revenues. Addressed the questions and issues of the clients

with the aim of creating proper idea about the automobiles they are interested in. Helped sales

superiors in creating a plan, which would decrease the costs and increase sales./Mark Goines owner

404-***-****

Geisha House Assistant Head Chef Duties included writing order lists and keeping the

Atlanta, GA 2004-2007

kitchen organized and cleaned. The primary duty of my position involved preparing the ingredients

for daily menu offerings. This included preparing vegetables by washing, chopping, grating and

slicing them for inclusion in side dishes, salads, soups, and appetizers. Meats also must be prepared

for cooking, which may involve cutting or slicing them into appropriate portions. (Out of Business)

Wires Arts & Frames 2004-2005 Manager I interacted with customers to provide Information in response to

Atlanta, GA

inquiries about products and services. Handled and resolved complaints. Trained, and explained

tasks. Contacted customers to ascertain data omitted on orders. Resolved customer questions

related to orders, and took orders as needed./ Yolanda Robinson owner 404-***-****

Education North Atlanta High School 2001-2004

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