T H O MA S JAY L E R C H
**** **** ** ** ** ~ Gig Harbor, Washington 98335
accr4p@r.postjobfree.com
http://www.linkedin.com/in/thomaslerch
EXECUTIVE SUMMARY
Managing Director and operations leader with twenty years of cross domain experience planning, and executing
strategic initiatives with teams of 2 150 staff. Experienced in all aspects of IT consulting and program management that
deliver transformative strategies for business and technology operations. Extensive experience with cloud software
including strategy, architecture, software development and service delivery for systems that have generated tens of
millions of dollars in revenue. Extraordinary communication skills and facilitator leadership style that engenders trust,
and achieves consensus among cross functional teams amidst complex, organizational politics. Strong local network of
IT and business executives with premier northwest companies. Civic leader who regularly leads large projects for local
non profits and charitable organizations.
Strategic Solution Sales Business Case Analysis Product Development
Business Development Cloud/SaaS Business Expert Operational Leader
Technology Strategy Program Leadership Mentor and Coach
P R O F E S S I O N A L E X P E R I E N C E
CYLLIANCE CORPORATION, Gig Harbor, Washington 2002 2013
Founder/Managing Director
Managing Director Developed profitable managed services company ($8M, Microsoft Gold Partner) that
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delivered consulting, cloud software, and infrastructure services for Enterprise class clients with average annual
billing in excess of $350k. Managed multiple Principal Consultants and associated staff, sales, project delivery, and
customer experience while overseeing a complex infrastructure and cloud software operation.
Turnaround CEO – Contracted as interim CEO in a troubled Health Care Technology Service Provider.
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Restructured contracts and leveraged strong people skills to conciliate employees and re establish trust with
customers. Developed new service model and technology strategy while working with Board to package the
company for investment that led to a successful acquisition.
Contract COO – Provided contract COO duties for a $250M, 500,000 member multi national association of small
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business owners. Facilitated cross organizational strategy team that recommended and closed investments or
partnership deals in excess of $6M. Extensive experience presenting status reports and strategic plans to the
Board of Directors.
Technology Leader Led the team of consultants and developers to develop and manage a Microsoft Certified
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.NET Cloud application providing e commerce, sales force CRM and back office systems for enterprise
organizations. The application processed over $200M in transactions and generated $20M in revenue from 65,000
subscribers.
Strategic Program Management Led the strategic effort to analyze, select and implement a cloud based unified
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communication platform. The program involved business case analysis, vendor selection with technical due
diligence, contract negotiation, $2M venture financing, and product rollout. The program delivered 40,000 accounts
and first year revenue of $15 million dollars.
Service Business Innovator – Envisioned and led the business initiative to implement a new line of service
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business that delivered a cloud based HIPPA, ICD 10 compliant technology platform combined with dedicated
Revenue Cycle Management for a large clinical health care operation.
Business Finance – Significant experience with financial modeling for technology investments and equity finance
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deals including Private Placement, Cap Tables and Business Plans that meet targets and generate buy in.
NET TELESIS INC., Tacoma, Washington 1999 2002
VP of Operations
Responsible for all technology operations and product development including cloud software as a service and IT
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infrastructure management.
Specified and implemented the cloud technology architecture and managed software development team while
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setting product priorities within a tight budget and high pressure deadlines.
Effective strategic planning, packaging, and presentation of business plan captured significant private equity
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investment.
RUSSELL INVESTMENT COMPANY, Tacoma, Washington 1997 – 1999
Enterprise Architect
Provided expert IT architecture knowledge and leadership on technology issues for this large financial services firm,
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with over $650 million in revenue and $1 trillion in assets.
Managed Advanced Technology Research Council consisting of twelve team members of architects, engineers and
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analysts responsible for reviewing all technology prior to implementation.
Assigned to CIO Strategy team to research emerging trends and technologies and collaborated with cross
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functional team on the Technology Vision and Enterprise IT Architecture.
Developed innovative Balanced Scorecards and Strategy Maps to uncover opportunities then authored briefs and
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presentations outlining benefits.
Directed and negotiated all third party technology research vendor contracts (Gartner, Forrester, Meta). Streamlined
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research activity reducing research requests and lowering costs by 18%.
Developed and achieved consensus for IT architecture standards and principles by collaborating with cross
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functional teams that were historically contentious.
PRECISION AVIATION PRODUCTS, Everett, Washington 1996 1997
Manager Information Systems
Responsible for all information systems for this $40 million manufacturing firm. Created architecture standards
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outlining desktop and server standardization and mainframe transition plan.
Recommended business strategy and performance process improvements for corporate operations and
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marketing, and supported marketing initiatives with technology and interactive online media.
MERRILL LYNCH, PIERCE, FENNER AND SMITH, Bellingham, Washington 1994 1996
Financial Consultant
Provided specialized consultative sales and detailed financial modeling for corporate and high net worth clients.
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Series 7 and Series 63.
Created asset allocation model using advanced quantitative analysis that was lauded by leadership and used by
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Financial Consultants throughout district.
Co managed $120 million portfolio and recognized as #1 Associate Producer in Pacific Northwest.
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UNITED STATES NAVY, Whidbey Island, Washington 1985 1994
United States Armed Forces Naval Officer and Carrier Jet Aviator
Training Program Manager for the largest Fleet Naval Aviator training squadron in the world.
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Managed six Directors responsible for intensive combat flight training using $650 million in assets.
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Directed implementation and rollout of $32 million Computer Based Training System.
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Highly decorated combat veteran. Awarded the Distinguished Flying Cross with Combat Distinction for air combat
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operations on the first night of the Gulf War.
E D U C AT I O N
UNIVERSITY OF WASHINGTON, Seattle, WA
Master of Business Administration (Peer elected commencement speaker)
STANFORD GRADUATE SCHOOL OF BUSINESS, Stanford, California
Executive Education
UNITED STATES NAVAL ACADEMY, Annapolis, Maryland
Bachelor of Science
FUNCTIONAL AND TECHNICAL SKILLS
Strategic Negotiations and Sales, Business Development, Strategy and Planning, Financial Analysis, IT Architecture,
Product Roadmaps, Strategic Planning, Business Outsourcing, Software Licensing, Analytical Research, Revenue
Cycle Management, ITIL, Agile, Azure, AWS, Scrum, Enterprise Software Sales, Dynamics, Exchange, Lync,
SharePoint, SQL Server, Private Cloud, IaaS, SaaS, EHR, ICD 10, HIPPA, PCI compliance